Grand Hôtel De Tours hotel logohotel logo
Public Reviews Score
78%

"Satisfied"

Based on 5,273 reviews across 12 portals
:
No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (11/11/2015)
Date of experience: 11/2015

It's a very good experience. The location is just apposite the train station and tourism office, where we meet our castle's excursion tour guide. And I love the room's decoration.

Dear Siprianan,
Thank you very much for your comment.
Indeed, our hotel has a perfect location directly next to the train station and not far from all stores and visits. We appreciate that you liked your room and our establishment. It would be a pleasure to welcome you again.
Best regards,
Pauline
No Public Name
Business
40-49 years
Reviewed: 10 years ago (08/11/2015)
Date of experience: 11/2015

Séjour sans probleme

Bonjour Emma,

Merci beaucoup pour votre commentaire.
Nous sommes ravis de voir que votre séjour se soit bien passé.
Nous serions enchantés de vous revoir lors d'un prochain séjour.

Pauline, réception
No Public Name
Business
40-49 years
Reviewed: 10 years ago (05/11/2015)
Date of experience: 11/2015

ho solo dormito, personale a colazione non disponibile

Caro Simone,
Grazie per il suo commento. Siamo lieti che vi siate divertiti soggiorno con noi.
La nostra squadra fa ogni sforzo per accogliere con un sorriso e sempre soddisfare le vostre esigenze è per questo mi scuso a nome miei colleghi. Mi dispiace che non è andata bene. Trasmetto loro il tuo malcontento.
Saremo lieti di darvi il benvenuto di nuovo.
Paolina, reception
By Herman
Leisure travelers
50-59 years
Reviewed: 10 years ago (04/11/2015)
Date of experience: 11/2015

Top hotel in the centre of Tours

Dear Guest,

Thank you for your warm comment. It's a pleasure to see that you have enjoyed your stay. Indeed our hotel is nice located. Our establishment keeps the 30's style. We also have bathroom wich are all renovated.

It would be a pleasure for us if you visit us again in a next trip.

Victor
By boyer
Leisure travelers
80+ years
Reviewed: 10 years ago (04/11/2015)
Date of experience: 11/2015

Satisfaisante malgré les difficultés d'accés dues au tramway.Aspect décoration un peu désuet mais sympathique

Bonsoir merci pour votre commentaire. Il est vrai que le Grand Hôtel est situé dans le centre ville. Lors de votre réservation, vous avez reçu un plan d’accès par mail afin de vous faciliter votre venue. Il n'est pas toujours aisé de circuler dans une ville que l'on ne connait pas. Nous souhaitons conserver le style des années 1930 et c'est ce qui lui donne un petit air "ancien" Nous serions ravis de vous revoir Cordialement Gladys
No Public Name
Leisure travelers
60-69 years
Reviewed: 10 years ago (04/11/2015)
Date of experience: 11/2015

A really good hotel at a great deal price. The only criticism I could make is that the outside noise from people and traffic and street cleaning is very intrusive. I should have used ear plugs.

Hello

Thank you for your comment.
During another trip, we recommend you request a room on the back of the building to be quiet
We would be happy to see you
Best regards
Gladys
No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (02/11/2015)
Date of experience: 10/2015

靠近火车站，城市小，交通很方便，酒店设施有点老，但还算温馨

亲爱的罗，
感谢您的评论。我们很高兴您喜欢您和我们在一起。
我们的团队尽一切努力满足您的微笑，总是满足你。
该大酒店的旅游是一个装修的酒店在这种风格，我们尽量保持这种精神最好地满足客户需求。
我们希望看到你在我们美丽的地区即将到来的住宿。
宝莲 (Pauline)，接待
No Public Name
Leisure travelers
60-69 years
Reviewed: 10 years ago (02/11/2015)
Date of experience: 10/2015

Very good, perfect for a stopover

Dear Sidney,
Thank you so much for your nice comment.
We do our best to make you spend a pleasant stay.
Do not hesitate to ask us a courtesy tray at reception so you can have a tea or coffee in your room !
We sometimes use the bar for conference but our barman is always here at your disposal if you wish to drink something.
Indeed, we are located in the city center and near the train station
We would be happy to welcome you again !
Pauline, reception
No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (31/10/2015)
Date of experience: 10/2015

The overall appearance of the hotel appeared to be rundown and in need of repair. The carpets in the hallway needed cleaning and the furniture in the lobby needs to be replaced.

Dear Sam,
Thank you for taking the time to write a comment as it is very important for us.
The Grand Hotel de Tours is renovated in the style of the 1930s.
We work throughout the year. That is why the hotel closes for Chritsmas to make this renovation and is maintained throughout the year.
We acknowledge your comment on the carpets and the furniture and will convey it to our manager.
We hope to see you again so that you would not stay on a bad impression. Pauline, reception.
No Public Name
Business
60-69 years
Reviewed: 10 years ago (31/10/2015)
Date of experience: 10/2015

Perfect stay, to be advised to all my friends

Dear Guest,
Thank you for taking the time to write your comment.
The Grand Hotel Tours is two steps from the station and located in the city center so you can also discover easily the historic area of Tours (10 min walk).
Our team is available to answer the different needs of our customers.
We hope to welcome you again at the Grand Hotel de Tours.
Adrien - Reception
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