Grand Hôtel De Tours hotel logohotel logo
Public Reviews Score
78%

"Satisfied"

Based on 5,273 reviews across 12 portals
:
No Public Name
Leisure travelers
60-69 years
Reviewed: 10 years ago (29/07/2015)
Date of experience: 07/2015

Muy buena y recomendable

Buenos dias

Muchas gracias por tu comentario.
Hacemos nuestro mawimum para hacerle pasar la más agradable de las estancias.
Nos encantaría verte
Atentamente
Gladys
No Public Name
Leisure travelers
60-69 years
Reviewed: 10 years ago (23/07/2015)
Date of experience: 07/2015

Not intending going back

Hello

Thank you for your comment and feedback.
The Grand Hotel de Tours is renovated in the style of the 1930s.
We work throughout the year. That is why the hotel closes 15 days in December to make this renovation and is maintained throughout the year.
Upon booking, you had an attached piece a plan of access allowing you to reach the hotel and park a few moments in order to unload your luggage and then park your car in the underground parking THE VINCI.
For your convenience, we possess much more spacious Superior rooms.
As for the eggs, I think my colleague just wanted to tell you to give him time to repeat what you ask him, right?
In any case, know that we do our best to make you spend the most pleasant stay and would be a shame that you stay on a bad impression.
Best Regards
Gladys
No Public Name
Leisure travelers
40-49 years
Reviewed: 10 years ago (23/07/2015)
Date of experience: 07/2015

excelente, limpio, amplio, bien decorado

Good morning,

We thank you to having take time to let us know your position and are very pleased to her that you had a nice stay with us.

We make our best to make all ou client satisfied and hope to see you again next time.

Do not hesitate to have a look on our website to check our offer.

Kind Regards
Edwige
No Public Name
Leisure travelers
40-49 years
Reviewed: 10 years ago (22/07/2015)
Date of experience: 07/2015

A very comfortable night whilst splitting our journey south. The breakfast was lovely especially the coffee and chocolate twists!

Good morning,

We thank you to having take time to let us know your position and are very pleased to her that you had a nice stay with us.

We make our best to make all ou client satisfied and hope to see you again next time.

Do not hesitate to have a look on our website to check our offer.

Kind Regards
Edwige
No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (21/07/2015)
Date of experience: 07/2015

A very positive experience

Good Afternoon

Thank-you so much for your comment.
It's with pleasure that you like you a pleasent stay
Best regards
Gladys
No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (21/07/2015)
Date of experience: 07/2015

Comfortable hotel, good location

Good evening,

Thank you very much for your comment.

Indeed, our hotel has a perfect location directly next to the train station and not far from all stores and visits. We appreciate that you liked our establishment and it would be a pleasure to welcome you again.

Best regards,

Victor
No Public Name
Leisure travelers
60-69 years
Reviewed: 10 years ago (18/07/2015)
Date of experience: 07/2015

this is not the first or last time for me at the Grand Hotel! It is the fourth time, so I must be happy with it!

Good morning,
Thank you for your warm comment.

All the staff does his best to be helpful with our guests.

We also hope that we will welcome you for a fifth time in our establishment.

Best Regards,

Victor
By Mitch - DJ
Business
40-49 years
Reviewed: 10 years ago (18/07/2015)
Date of experience: 07/2015

Not to be repeated. Though it wasn't that bad. So many better cheaper places in Tours. Room small, staff friendly, aircon was great.

hello
Thank you for your comment.
For your comfort, know that the Grand Hotel de Tours has the Superior rooms, more spacious than the Classic and Comfort rooms.
We especially maintain the style of the 1930s Is this makes you think it is "tired decor"?
We do our best to make you have the most pleasant of stays. That is why don't hesitate to come to the reception if anything is wrong.
it would be pity that you stay on a mixed impression and you do not renew your stay.
Best Regards
Gladys
By palau
Leisure travelers
70-79 years
Reviewed: 10 years ago (17/07/2015)
Date of experience: 07/2015

totalement negative,surtout ne pas conseiller.

Bonsoir

Merci pour votre commentaire. Nous y accordons de l'importance car il sert à nous améliorer.
Vous aviez réservé une chambre Classique dont la salle de bain n'est pas rénovée. Elle mesure 13m2 et donne sur la rue piétonne. Est ce que ce sont tous ces critères qui vous ont posés problème?
Sachez que nous avons d'autres catégories de chambres. De plus, elles sont entièrement rénovées.
Nous aimerions vous revoir afin que vous ne restiez pas sur une si mauvaise impression. N'hésitez pas à nous appeler pour que l'on puisse voir ensemble ce qu'il est possible de faire
nous vous souhaitons une bonne journée
Cordialement
Gladys
No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (17/07/2015)
Date of experience: 07/2015

As expected good.....

Good Morning,

Thank you for your comment and the time you took to do it.

We are pleased that your enjoy your stay with us and hope to see you again next time.

Do not hesitate to have a look on our website to see all our differente rooms.
Kind Regards
Edwige
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