Grand Hôtel De Tours hotel logohotel logo
Public Reviews Score
78%

"Satisfied"

Based on 5,270 reviews across 12 portals
:
No Public Name
Business
50-59 years
Reviewed: 6 years ago (25/06/2019)
Date of experience: 06/2019

Excellent séjour, hôtel calme, confortable et bien placé. Très belle architecture, loin des hôtels ultra modernes et un peu froid

By Delahaye
Business
50-59 years
Reviewed: 6 years ago (23/06/2019)
Date of experience: 06/2019

L'hotel est trop vieux, les communs font sales (décrépis, tapis tâchés......).

On peut aimer l'ancien, il peut être revisité.

Sinon chambre propre en dehors des revêtements qui doivent être changés. C'est l'inconvenient des tres grands etablissements qui assument des charges énormes et ne peuvent renover comme il se doit.

Douches et toilettes propres, literie et draps impecables.

By Brigitte
Couple
30-39 years
Reviewed: 6 years ago (23/06/2019)
Date of experience: 06/2019

We had a lovely stay for a night on our way to the South.

By YVES CAPUANO
Couple
50-59 years
Reviewed: 6 years ago (20/06/2019)
Date of experience: 06/2019

Very bad experience in this hotel. We asked for not cleaning the room the first day. It is important for us because my wife is designer and have very expensive clothes with her and she wants nobody touch it. But the personnel entered the room without any right to do it. They manipulated the clothes of my wife. So we went to te reception to complain about it. The reception told us this situation would not repeat. The day after, we ensured very well that the notice on the door was there in order to not have cleaning of the room. When we came back, not only the cleaning and manipulation of the clothes was done, but THE DOOR OF THE ROOM WAS LEFT OPEN BY THE CLEANING STAFF! I officially wrote a letter to the direction and claim for compensation. I did not receive any answer from the direction. I consider this hotel A DANGEROUS PLACE.

By Daniel Solnica
Alone
60-69 years
Reviewed: 6 years ago (19/06/2019)
Date of experience: 06/2019

Personnel serviable et aimable, chambre confortable, agréable et propre.

No Public Name
Couple
50-59 years
Reviewed: 6 years ago (19/06/2019)
Date of experience: 06/2019

Très bel hôtel idéalement situé et un personnel très aimable.

By Stephen Ryan
Couple
60-69 years
Reviewed: 6 years ago (18/06/2019)
Date of experience: 06/2019

We really enjoyed our time in the hotel and would certainly stay there again if revisiting Tours.

No Public Name
Business
50-59 years
Reviewed: 6 years ago (18/06/2019)
Date of experience: 06/2019

Décevante et pas à la hauteur de mes attentes. C'edt la raison pour laquelle je suis sorti pour diner. Pas envie de déjeuner en chambre.

By GUINET Jonathan
Business
30-39 years
Reviewed: 6 years ago (18/06/2019)
Date of experience: 06/2019

Un très bon moment passé au sein de votre hôtel. La qualité est au rdv et le personnel au petit soin.

Bonjour M. Guinet,
C'est un plaisir de lire votre commentaire.
En espérant vous revoir lors d'un prochain séjour.
Bien à vous.
Marlène
No Public Name
Couple
60-69 years
Reviewed: 6 years ago (12/06/2019)
Date of experience: 06/2019

Agréable et accueillante

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