No Public Name
Couple
50-59 years
Reviewed:
6 years ago
(29/05/2019)
Date of experience:
05/2019
No Public Name
Couple
50-59 years
Reviewed:
6 years ago
(27/05/2019)
Date of experience:
05/2019
By Daniel Fretwell
Business
40-49 years
Reviewed:
6 years ago
(27/05/2019)
Date of experience:
05/2019
No Public Name
Alone
40-49 years
Reviewed:
6 years ago
(23/05/2019)
Date of experience:
05/2019
By Charles
Business
60-69 years
Reviewed:
6 years ago
(21/05/2019)
Date of experience:
05/2019
No Public Name
Business
50-59 years
Reviewed:
6 years ago
(21/05/2019)
Date of experience:
05/2019
No Public Name
Business
60-69 years
Reviewed:
6 years ago
(20/05/2019)
Date of experience:
05/2019
No Public Name
Couple
50-59 years
Reviewed:
6 years ago
(20/05/2019)
Date of experience:
05/2019
By Marc
Couple
60-69 years
Reviewed:
6 years ago
(19/05/2019)
Date of experience:
05/2019
No Public Name
Family
40-49 years
Reviewed:
6 years ago
(19/05/2019)
Date of experience:
05/2019
What restaurant???? the bar didn't open - we would have loved an after dinner drink but no chance...much more like a rural 2 star logis than a proper hotel. Staff got in front of us to use the tiny elevator so we carried our luggage up and down the stairs. No problem for us but surely the customer comes first??? The suite was quirky and quite fun but it's definitely a one-time experience, now crossed off the list. A shame as it was our wedding anniversary and we had expected a higher standard for the price/website of the hotel.
About the cleanliness of the room, this is one of our priority ! We will discuss with the team about the point you mentioned so that it doesn't happen again.
We are sincerely sorry that you had a bad experience for your weeding anniversary. We will be pleased to welcoming you back at the Grand Hotel de Tours, to make your stay as pleasant as we do it usually !
Kind regards,
The front desk team