Grand Hôtel De Tours hotel logohotel logo
Public Reviews Score
78%

"Satisfied"

Based on 5,273 reviews across 12 portals
:
No Public Name
Leisure travelers
20-29 years
Reviewed: 8 years ago (20/02/2018)
Date of experience: 02/2018

Séjour très agréable

Cher client,

Merci beaucoup pour votre commentaire. Nous sommes ravis de voir que vous avez passer un agréable séjour parmi nous.

Nous serions heureux de vous revoir lors d'un prochain séjour à Tours.

Cordialement,

Mohammad
By Mike Bassett
Leisure travelers
60-69 years
Reviewed: 8 years ago (20/02/2018)
Date of experience: 02/2018

Nice comfortable hotel in perfect location with friendly and helpful staff.

Dear Client,

Thank you for taking the time to leave us a comment. We thank you for your evaluation and rating . We are delighted to see that our staff and the location of the hotel have pleased you. Le grand Hotel de Tours is well placed next to the train station, the cathedral and old historical areas. We will be so happy to welcome you again in our establishment for your future visite to Tours.
Cordially.
Mohammad
By ANDRE
Business
50-59 years
Reviewed: 8 years ago (16/02/2018)
Date of experience: 02/2018

JE RECOMMANDERAI CET HOTE

By Ricjard
Business
40-49 years
Reviewed: 8 years ago (11/02/2018)
Date of experience: 02/2018

Everything ok good price service relation

By Devals Michel
Business
60-69 years
Reviewed: 8 years ago (07/02/2018)
Date of experience: 02/2018

Toujours un plaisir de séjourner dans ce bel hôtel.

No Public Name
Business
40-49 years
Reviewed: 8 years ago (07/02/2018)
Date of experience: 02/2018

Très bon rapport qualité prix

By Jean-Philippe H.C.C. Caille
Leisure travelers
50-59 years
Reviewed: 8 years ago (05/02/2018)
Date of experience: 02/2018

Terrible never again

No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (02/02/2018)
Date of experience: 01/2018

Great location next to railway station. Good, big room, very helpful staff.
We stayed for 2 nights. Unfortunately, we were in a side room and a delivery vehicle spent a very noisy hour unloading in the early hours of Friday morning.
Apart from that, recommended.......

Dear Client,
Thank you very much for your evaluation and your comment. We are so happy to see that you have enjoyed your stay at our hotel. We are so sorry to know that you had been disturbed by exterior noise, we would like to let you know that all our client can ask for a quite room while they reserve, based on our availablity. We will be so happy to welcome you again in our establishment for your future visite to Tours.
Cordially.
Mohammad
No Public Name
Business
70-79 years
Reviewed: 8 years ago (01/02/2018)
Date of experience: 01/2018

Reliable excellence is the hallmark of this hotel

Dear Client,
Thank you very much for your evaluation and your comment. We are so happy to see that you have enjoyed your stay at our hotel. We will be so happy to welcome you again in our establishment for your future visite to Tours.
Cordially.
Mohammad
By Martinage Thierry
Leisure travelers
50-59 years
Reviewed: 8 years ago (01/02/2018)
Date of experience: 01/2018

Nous connaissons l’hotel . Mais le bar , porte fermée , sans lumière ni chauffage à 19h15 ??? De plus pas de gin pas de cacahuètes ni mignardises quelconques c’est étrange. Quand au petit déjeuner, pain rassis à l’instar des viennoiseries , pas de confiture sur le plateau et impossible d’obtenir du beurre .Et ne parlons pas de la salade de fruits coupée grossièrement et en sceau vraisemblablement .Bref on a tout laissé. Je vous ai fait un mail concernant ces critiques constructives . Cordialement.

Chèr Client,

Merci beaucoup pour votre commentaire et vos évaluations . Nous sommes ravis de voir que vous avez passer un agréable séjour parmi nous. Nous sommes navrés de voir votre mécontement concernant le service du bar et petit déjeuner. Nous ne manquerons pas transmettre vos remarque au service de restauration.
Nous serions heureux de vous revoir lors d'un prochain séjour à Tours.

Cordialement,
Mohammad
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