Nice hotel, everting was good
Preis Leistung stimmt
Everything was great, Nice friendly staff, great breakfast buffet, only good things to say. Dont change This winning team ! thank you.
Tolles Hotel bei einem Städtetrip...jederzeit sehr gerne wieder
Bewertung ist vom Gast unkommentiert
Sehr angenehm, man hat sich wohl gefühlt
I left the hotel at check in simply because the room was not enough for 3 adults (guys) and i was not welcomed properly! (Although i payed for junior suit) they asked me to pay extra 60 euros per night to move to bigger suit, Although my reservation was non refundable but i chose to leave ,I asked to speak to a manager at check in and i was told no manager available although iam not satisfied. By the way, i arrived at check in timing and i was told no manager to speak with you !!! This is the first time that i leave a hotel at non refundable rate, i didnt feel comfortable to stay after not being satisfied at check in. Why would i stay at a hotel if im not welcomed and satisfied at check in, Im really sorry but i would never think to stay at this hotel in my entire life or recommend it!!!
Thanks for contacting us again.
Once again we would like to inform you that you have got the room you had booked and were informed about surcharges for a higher category.
Furthermore two managers has been taking care of your matter.
Please be aware that we’ve already been in direct contact with you regarding this issue and that everything already has been discussed by email.
Your Hollywood Media Hotel Team