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Public Reviews Score
86%

"Very satisfied"

Based on 14,419 reviews across 13 portals
:
No Public Name
Friends
60-69 years
Reviewed: 3 months ago (08/12/2025)
Date of experience: 12/2025

3.
The good: I really like the location. The room was a really nice size, clean and comfortable. I asked for extra pillows and received them.

The not so good: The heating could not be controlled, it was way too hot. I was greeted once on entering the hotel. Even when the desk was not busy there was no salutation and the staff there came across as unwelcoming. Slow check out. I contacted the hotel for an earlier check in before I went but nobody got back to me. My flight was early and they stood by the 3 pm time even though others arrived after me and got checked in. I waited from 10:30 until 3.

A smile would have been great.

No Public Name
Alone
60-69 years
Reviewed: 3 months ago (08/12/2025)
Date of experience: 08/2025

Gutes Hotel, zentral gelegen, freundliches Personal.

No Public Name
Friends
60-69 years
Reviewed: 4 months ago (07/12/2025)
Date of experience: 12/2025

Super wie immer. Wir sind sehr gerne in ihrem Hotel. Es ist immer ein bisschen wie nach Hause kommen. Wir sind bestimmt 1-2x im Jahr in Berlin u immer buchen wir ihr Hotel. Wir fühlen uns sehr wohl u freuen uns immer auf das besonders gute Frühstück u das sehr freundliche u zuvorkommende Personal.

No Public Name
Couple
70-79 years
Reviewed: 4 months ago (07/12/2025)
Date of experience: 12/2025

Personal sehr freundlich und hilfsbereit und sonst ein guter sauberer Eindruck.

No Public Name
Couple
50-59 years
Reviewed: 4 months ago (07/12/2025)
Date of experience: 12/2025

Sehr nettes Personal und das Frühstücksbuffet war sehr sehr gut und lecker.

No Public Name
Friends
50-59 years
Reviewed: 4 months ago (06/12/2025)
Date of experience: 12/2025

Very nice hotel. Location 10/10. The guys at the reception are so polite and so kind. But Mohamad al amine is so so so kind and helpful (thanks mohamad). The breakfast is very good.

No Public Name
Couple
70-79 years
Reviewed: 4 months ago (06/12/2025)
Date of experience: 12/2025

Ich habe,wie die letzten Buchungen auch,bei Ihnen direkt im Hotel gebucht Leider habe ich das Wort DIREKT vergessen,nun bin ich als Stammkunde natürlich etwas enttäuscht über den fehlenden Rabatt.Schade,daß so etwas nicht automatisch gesehen wird.Die Minibar müßte etwas gefüllt sein!!!

No Public Name
Alone
40-49 years
Reviewed: 4 months ago (04/12/2025)
Date of experience: 11/2025

Guest has not commented on review

No Public Name
Alone
70-79 years
Reviewed: 4 months ago (04/12/2025)
Date of experience: 12/2025

Excellent

No Public Name
Business
30-39 years
Reviewed: 4 months ago (04/12/2025)
Date of experience: 12/2025

Gut, wir kommen wieder wenn wir in Berlin sind.

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