Our Customer Satisfaction Index
85%

"Excellent"

Based on 476 reviews
By Hans V.
Leisure traveler
20-29 years
6 days ago (24/07/2016)

We initially booked at the Kangaroo Hostel and were transferred to Mandpalast due to construction works. Everything was arranged at Mondpalast. Staff was very friendly. A lot of bathroom facilities and all very clean. Nice location too as the Neustadt is a very lively area.

Price





4 / 5.0
Room





5 / 5.0
Location





4 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
By Anonymous
Leisure traveler
<20 years
4 weeks ago (02/07/2016)

Very good, experience ruined by other customers. No fault of the hostel.

Price





3 / 5.0
Room





3 / 5.0
Location





4 / 5.0
Cleanliness





4 / 5.0
Service





4 / 5.0
By Anonymous
Leisure traveler
<20 years
2 months ago (16/06/2016)

Really bad service. Wouldn't stay here again. Wifi didn't even work

Price





4 / 5.0
Room





4 / 5.0
Location





4 / 5.0
Cleanliness





4 / 5.0
Service





1 / 5.0
By Anonymous
Leisure traveler
40-49 years
2 months ago (15/06/2016)

Günstige Übernachtungsmöglichkeit eher für Leute die einen gesunden Schlaf haben. Selbst Jugendherbergen sind mittlerweile komfortabler.

Price





5 / 5.0
Room





2 / 5.0

Inventar und Wände etwas runtergekommen. Gardinen hängen nur noch an einigen Klemmen. Gardinen verdunkeln nicht und passen von der Größe auch nicht gut vor das Fenster.

Location





2 / 5.0

öffentliche Verkehrsmittel sind gut zu erreichen. Parkmöglichkeiten sehr eingeschränkt. Nachts laut durch die Außengastronomie im Viertel.

Cleanliness





2 / 5.0

Bettdecke, Kopfkissen, Matratzen fleckig.

Service





4 / 5.0

Freundlicher Empfang

By Ludwig
Leisure traveler
60-69 years
2 months ago (15/06/2016)

Für alte Herren sehr Aufregent gute Zeit

Price





4 / 5.0
Room





3 / 5.0
Location





5 / 5.0
Cleanliness





4 / 5.0
Service





4 / 5.0
Breakfast





3 / 5.0
By Michael H.
Leisure traveler
50-59 years
2 months ago (14/06/2016)

Wir haben uns sehr wohlgefühlt. Einfach, gemütlich & unkompliziert & ein sehr netter kompetenter und aufmerksamer Service. Jederzeit gerne wieder!

Price





5 / 5.0
Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Breakfast





5 / 5.0
By Anonymous
Leisure traveler
20-29 years
3 months ago (15/05/2016)

Satisfactory. I felt safe, and it was cheap. Can't really ask for more than that.

Price





4 / 5.0
Room





4 / 5.0
Location





3 / 5.0
Cleanliness





5 / 5.0
Service





2 / 5.0
Breakfast





2 / 5.0
Bar





3 / 5.0
By Anonymous
Leisure traveler
20-29 years
3 months ago (06/05/2016)

Sehr nettes und freundliches Personal, ich habe außerdem sehr gut geschlafen

Price





5 / 5.0
Room





5 / 5.0
Location





5 / 5.0
Cleanliness





4 / 5.0
Service





5 / 5.0
Breakfast





4 / 5.0
By Anonymous
Leisure traveler
30-39 years
3 months ago (06/05/2016)

Freundlich. Unkompliziert. Jung.kommen wieder.

Price





5 / 5.0
Room





3 / 5.0
Location





5 / 5.0
Cleanliness





2 / 5.0
Service





5 / 5.0
Breakfast





4 / 5.0
By Anonymous
Leisure traveler
50-59 years
4 months ago (28/04/2016)

All my needs were met here: bed, towel, Internet keyboard (in the bar).

Price





3 / 5.0
Room





4 / 5.0
Location





4 / 5.0
Cleanliness





4 / 5.0
Service





4 / 5.0
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