Hotel Araiza Calafia hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 2,747 reviews
:
By Nora Hernández
Business
50-59 years
Reviewed: 8 years ago (13/06/2018)
Date of experience: 06/2018

Todo bien ,pero la asignación de las habitaciones no a lo mejor como hay mucha confianza nos dan lo que ellos quieren y la recepción les falta más tacto. Gracias

No Public Name
Business
20-29 years
Reviewed: 8 years ago (13/06/2018)
Date of experience: 06/2018

Muy buen servicio y atención. Habitaciones muy cómodas

No Public Name
Business
50-59 years
Reviewed: 8 years ago (13/06/2018)
Date of experience: 06/2018

Muy buena, buen precio y buen trato.
La comida en el retaurante exelente

By Luis Garduño
Business
40-49 years
Reviewed: 8 years ago (13/06/2018)
Date of experience: 06/2018

No he tenido la experiencia en sus instalaciones

No Public Name
Business
60-69 years
Reviewed: 8 years ago (13/06/2018)
Date of experience: 06/2018

Ojalá puedan mejorar su sistema de cablevision es muy limitado .

By rumualdo
Business
20-29 years
Reviewed: 8 years ago (13/06/2018)
Date of experience: 06/2018

muy buena, excelente bufet de desayuno, muy rico

No Public Name
Leisure travelers
20-29 years
Reviewed: 8 years ago (13/06/2018)
Date of experience: 06/2018

Muy buena un lugar muy cómodo y elegante

No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (11/06/2018)
Date of experience: 05/2018

Todo bien, pero el aire acondicionado hacia mucho ruido.

No Public Name
Business
50-59 years
Reviewed: 8 years ago (11/06/2018)
Date of experience: 05/2018

Excelente ambiente, limpieza y confort. Así como la atención.

No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (08/06/2018)
Date of experience: 05/2018

We have stayed at your hotel three times in the past 2 months.

Everything was good except the Italian Restaurant. This was one of the main reasons we chose your hotel and was a big disappointment. We ate there several times and the food was always overcooked or burned. The pizza was terrible the crust was like a burned tortilla. The Fruti de Mare mariscos had to be cut with a knife. The chicken Parmigiani was cooked hard on the bottom of the chicken. The pasta was excellent. We ate at the restaurant in Fonda because of that. Most of the staff there were pleasant and helpful, but one man stared at my wife while we ate and talked to other staff in a loud manner.

The breakfast was excellent and the staff were all very efficient and attentive. Wish it was open for dinner.

The reception desk staff were all very efficient and helpful.
One of the cleaning people, I think a supervisor came to check two different occasions and tried to open the door after knocking while we were in the room although I called out that it was occupied.

There are some problems with your reservation system. I phoned the hotel and was put on hold three times and then cut off. I got assigned a reservation in a different hotel in a different city by mistake on one occasion and had no reservation there when we arrived. I made this reservation through the internet. The front desk staff there was very helpful when we arrived and we had no problem getting a room. The last time I phoned direct for a reservation the staff member was making a reservation for us at a different hotel of your group in Mexicali until I questioned why the price was different form the last visit. He was very helpful in correcting the problem.

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