Hotel Beau Rivage Nice hotel logohotel logo
Public Reviews Score
83%

"Very satisfied"

Based on 9,459 reviews across 12 portals
:
By Brenda, Baltimore
Alone
70-79 years
Reviewed: 3 months ago (08/06/2025)
Date of experience: 06/2025

I usually stay at a "brand" hotel where I can get points, but I've been staying at Beau Rivage for years now because the location is excellent and the staff is most helpful.

Thank you very much for taking the time to share your impressions following your recent stay with us. It is truly rewarding to hear that you have chosen Beau Rivage as your preferred destination over the years, particularly given your loyalty to other hotel brands.

We are delighted that our prime location continues to provide the perfect base for exploring Old Town and enjoying the Promenade. It is wonderful to know that our team’s helpfulness and the attentive service you receive on each visit make a meaningful difference to your experience.

Your appreciation for the spacious room, excellent lighting, convenient amenities, and thoughtful details such as robes and slippers in the bathroom is deeply valued by our team. We are equally pleased that the overall cleanliness and comfort continue to meet your expectations and that you feel your stay is always worthwhile.

Your high recommendation and ongoing trust in us mean a great deal. We look forward to welcoming you back and ensuring your visits remain memorable.

Warmest regards,
By Steven Lawson
Couple
70-79 years
Reviewed: 3 months ago (08/06/2025)
Date of experience: 06/2025

Great Stay. Great location and Staff

Thank you very much for sharing your impressions following your recent stay with us. We are truly delighted to know that you found our location so convenient and that our team’s attentive and helpful service made a positive impact on your experience.

It is wonderful to see your high ratings across all areas, from the welcome you received to the comfort and cleanliness of your room. Your recognition is deeply appreciated by our entire team and serves as motivation to continue maintaining the standards our guests value.

Your willingness to recommend us means a great deal, and we hope to have the pleasure of welcoming you back for another enjoyable visit.

Warmest regards,
No Public Name
Friends
50-59 years
Reviewed: 3 months ago (08/06/2025)
Date of experience: 06/2025

We love your hotel and have been coming to your hotel for over twelve years, every year (except during Covid). I never feel that this loyalty is properly recognised or valued eg it would be nice to have reception say ‘welcome back’ or ‘lovely to see you again’ or a bottle of wine or some drinks vouchers for the bar etc to be offered as a gesture to acknowledge our loyalty.

Thank you very much for taking the time to share your impressions following your recent stay with us. We are genuinely touched to learn that you have chosen our hotel as your home in Nice for over twelve years, and it is wonderful to know that you continue to enjoy your visits, especially our unbeatable location and the service improvements in recent years.

Your feedback regarding the recognition of your loyalty is extremely important to us. We sincerely regret that your long-standing commitment has not always been fully acknowledged, whether through a personal greeting or a special gesture to make you feel truly welcome. Please know that your observations are valued and will be shared with our team, as it is our intention to ensure that all returning guests feel genuinely appreciated with each stay.

We are also very glad to hear your positive remarks about the friendliness of our reception, breakfast and housekeeping teams, as well as your appreciation for the standard of cleanliness and the Clarins amenities in the bathroom. At the same time, we take note of your comments about the varying quality of rooms in previous years and the towels provided. Such feedback helps us continue to refine and enhance the guest experience in all areas.

Thank you once again for your loyalty and for providing such thoughtful and detailed insights. Your willingness to recommend us to others and your candid observations are truly appreciated, and we look forward to welcoming you back for many more visits.

Warmest regards,
No Public Name
Family
60-69 years
Reviewed: 3 months ago (07/06/2025)
Date of experience: 06/2025

I enjoyed staying at the Beau Rivage, staff were lovely and it was very well placed for the old town and good access to Nice Ville train station

Thank you for taking the time to share your experience at Beau Rivage. We are delighted to hear that you enjoyed your stay, particularly appreciating our lovely staff and convenient location near the old town and Nice Ville train station.

We also appreciate your constructive feedback regarding the carpet in your room and the stiffness of the shower control. Please rest assured that we take such comments seriously as they help us improve our services for future guests. Our housekeeping team will be informed about this issue to ensure that it is addressed promptly.

It’s great to know that you had a positive experience at our bar, where our staff were able to assist you quickly when there was an issue with your drink – thank you for highlighting their efforts!

We understand your concerns regarding pricing, especially without breakfast included, and we are continuously evaluating our offerings to provide better value for our guests.

Thank you once again for your feedback and for recommending us! We hope to welcome you back soon for another enjoyable stay.

Warmest regards,
By Jennifer Finn
Couple
50-59 years
Reviewed: 3 months ago (07/06/2025)
Date of experience: 06/2025

I loved the outstanding service of Jean-Mathieu and location was excellent

Thank you for taking the time to share your experience with us! We are thrilled to hear that you loved our outstanding service, particularly from Jean-Mathieu, who is indeed a valuable member of our team. It’s wonderful to know that his assistance contributed positively to your 5-night stay.

We’re also glad that you enjoyed our excellent location in old town and had a great experience at the bar with our bartenders. Your kind words will certainly be shared with them!

However, we sincerely apologize for the discomfort you experienced regarding the pillows and mattress in room 324, as well as the condition of the bathroom tiles and flooring. Please rest assured that your feedback is invaluable to us; we will address these issues promptly to enhance our guests' comfort.

Thank you once again for your insights and for rating us highly overall! We hope to welcome you back soon for an even better experience.

Warmest regards,
By Мария
Couple
30-39 years
Reviewed: 3 months ago (06/06/2025)
Date of experience: 06/2025

Все отлично и прекрасно ! Спасибо !

Большое спасибо за ваш положительный отзыв! Мы очень рады узнать, что ваше пребывание у нас прошло отлично и вы остались довольны всеми аспектами нашего сервиса.

Ваши высокие оценки по всем категориям, включая расположение, обслуживание, приветствие, номер и чистоту, вдохновляют нашу команду продолжать предоставлять услуги на самом высоком уровне.

Если у вас будут дополнительные пожелания или вопросы в будущем, не стесняйтесь обращаться к нам. Мы всегда готовы помочь!

С уважением,
No Public Name
Family
40-49 years
Reviewed: 3 months ago (05/06/2025)
Date of experience: 06/2025

Personnel au top pour l'accueil. Spécial remerciements à Sheck et Stephan de la réception et à Sonia et Nathasha du service petit-déj ainsi qu'à Mohammed le barman.

Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience positive avec nous. Nous sommes ravis d'apprendre que notre équipe a su répondre à vos attentes et que vous avez particulièrement apprécié l'accueil chaleureux de Seck et Stephan à la réception ainsi que le service attentionné de Sonia, Natasha et Mohammed au bar.

Votre satisfaction concernant notre emplacement, nos chambres et la propreté est très appréciée. Nous nous efforçons constamment d'offrir un service exceptionnel à nos clients et il est gratifiant de savoir que cela a été ressenti lors de votre séjour.

Merci également pour votre recommandation enthousiaste ! Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.

Bien à vous,
No Public Name
Couple
50-59 years
Reviewed: 3 months ago (04/06/2025)
Date of experience: 06/2025

Albeit it brief we really enjoyed our stay. Near to everything. Made you feel welcome and lovely breakfast. Clean and comfy.

Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay and found our location convenient for exploring everything nearby.

It’s wonderful to know that you felt welcomed during your visit and appreciated our lovely breakfast offerings. Cleanliness and comfort are top priorities for us, so we’re delighted that these aspects met your expectations as well.

We also appreciate your feedback regarding the bar pricing; we strive to provide a range of options while maintaining quality service. Your insights will help us continue improving our offerings.

Thank you once again for your kind words and high ratings across various categories! We look forward to welcoming you back in the future.

Warmest regards,
By Julie Hopkins
Family
50-59 years
Reviewed: 3 months ago (03/06/2025)
Date of experience: 06/2025

Loved the location & friendly helpful staff

Thank you for taking the time to share your wonderful feedback with us! We are thrilled to hear that you loved our location and found our staff to be friendly and helpful during your stay.

Your high ratings across multiple categories—especially in service, welcome, cleanliness, and value—are greatly appreciated. It is always our goal to provide an exceptional experience for our guests, and we are delighted that we met your expectations.

We’re also glad you enjoyed your time at the bar! If there’s anything else we can do to enhance your next visit or if you have any suggestions for improvement regarding the room rating, please feel free to reach out.

Thank you once again for recommending us; we look forward to welcoming you back soon!

Warmest regards,
No Public Name
Couple
60-69 years
Reviewed: 3 months ago (03/06/2025)
Date of experience: 06/2025

We had a wonderful time - the room was perfect, the staff were exceptional and the location was great!! Would highly recommend and will definetly stay again if we visit Nice

Thank you so much for your glowing review! We are thrilled to hear that you had a wonderful experience during your stay with us in Nice.

It’s fantastic to know that you found our location perfectly situated near Old Town, and we’re delighted that our team provided exceptional service throughout your visit. Your compliments about the comfort of your room, including the air conditioning and bed, truly warm our hearts.

We appreciate your recommendation and look forward to welcoming you back on your next visit! If there is anything specific we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

Warmest regards,
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