Hotel Beau Rivage Nice hotel logohotel logo
Public Reviews Score
83%

"Very satisfied"

Based on 9,463 reviews across 12 portals
:
No Public Name
Couple
50-59 years
Reviewed: 3 months ago (29/05/2025)
Date of experience: 05/2025

Fabulous location and friendly helpful staff. We really enjoyed our stay, easy to get around and we felt safe. Staff were great, we had directions explained a couple of times and having a late check-out was no problem. Breakfast was delicious. Couple of minor comments - it took us a day or 2 to realise that the plugs wouldn't work without using our key to the room, and it would have been good to have facecloths - these were only small things though - very happy to have visited :)

Thank you for sharing your thoughtful feedback and for highlighting so many aspects of your stay with us.
We are pleased to know you enjoyed our convenient location and that our team was able to provide friendly assistance, making your visit comfortable and secure. It is wonderful to hear that you found breakfast delicious and appreciated the flexibility with your late check-out.

We also appreciate your insights regarding the room features, such as the key-operated plugs and the availability of facecloths.
Your comments help us better understand our guests' needs and guide us in making improvements.
Thank you for choosing to stay with us and expressing your satisfaction overall.

Warmest regards,
By Robert
Couple
50-59 years
Reviewed: 3 months ago (29/05/2025)
Date of experience: 05/2025

Perfect location, friendly people and good service. We like to come again.

Thank you for sharing your delightful feedback with us. We are thrilled to hear that you found our location ideal and that you were warmly welcomed by our team.

It is wonderful to know that the quality of service, room comfort, and cleanliness all contributed to a memorable stay. Your high ratings across these categories are a great encouragement for our team.

We truly appreciate your intention to return and your strong recommendation. We look forward to welcoming you back and making your next visit just as enjoyable.

Warmest regards,
By Niklas
Couple
50-59 years
Reviewed: 3 months ago (29/05/2025)
Date of experience: 05/2025

Nice hotel, good location

Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to learn that you found our hotel to be a pleasant choice and appreciated our convenient location.

Your high ratings for our service, welcome, and cleanliness are truly valued, and it is wonderful to know that these aspects contributed to your overall satisfaction. We also take note of your positive remarks regarding the room, bathroom, and pricing, as well as your strong recommendation.

Your feedback motivates our team as we strive to maintain and improve the quality of our guest experience. We look forward to the opportunity to welcome you back in the future.
Warmest regards,
By Praveen Kannan
Couple
40-49 years
Reviewed: 4 months ago (27/05/2025)
Date of experience: 05/2025

Amazing location that is convenient to the major spots and stores. Staff were friendly and helpful. Had a smooth experience and would be visiting back again next year.

Thank you for taking the time to share your wonderful feedback with us! We are thrilled to hear that you enjoyed our amazing location and found it convenient for accessing major spots and stores. It’s also heartening to know that our staff made a positive impression with their friendliness and helpfulness.

We strive to provide a smooth experience for all our guests, so we are delighted that everything met your expectations during your stay. Your high ratings across various categories truly motivate our team to continue delivering exceptional service.

We look forward to welcoming you back next year! If there’s anything specific you would like us to prepare for your next visit, please feel free to reach out.

Warmest regards,
By Elsa Bjorkholt
Family
50-59 years
Reviewed: 4 months ago (26/05/2025)
Date of experience: 05/2025

We had a wonderful time in Nice! The hotel is perfectly located, the service excellent with friendly staff. Maybe some of the rooms should be upgraded to a more modern standard?

Thank you for taking the time to share your experience during your recent stay in Nice! We are thrilled to hear that you had a wonderful time and appreciated our prime location as well as the excellent service provided by our friendly staff.

We sincerely apologize for the initial inconvenience regarding your room assignment and any discomfort caused by the unpleasant smell in your second room. Your feedback is invaluable, and we will certainly take it into consideration as we continuously strive to enhance our guest experience. We appreciate your understanding when we offered you an alternative solution, including complimentary gifts.

Regarding your suggestion about upgrading some rooms to a more modern standard, we are always looking for ways to improve our accommodations and will evaluate this further.

We understand that pricing can be a concern, especially in central Nice; however, we aim to provide value through quality service and amenities.

Thank you once again for your thoughtful feedback and for recommending us! We hope to welcome you back soon so that we can provide an even better experience.

Warmest regards,
No Public Name
Family
60-69 years
Reviewed: 4 months ago (24/05/2025)
Date of experience: 05/2025

Fühlte mich sehr gut aufgehoben und werde bestimmt wiederkommen.

Sehr geehrter Gast,

vielen Dank für Ihre positive Rückmeldung! Es freut uns sehr zu hören, dass Sie sich bei uns gut aufgehoben gefühlt haben und unsere zentrale Lage sowie den Service als besonders angenehm empfunden haben.

Wir sind stolz darauf, unseren Gästen einen zuvorkommenden und hilfsbereiten Service bieten zu können. Ihre lobenden Worte über die Sauberkeit unserer Zimmer und Badezimmer wissen wir sehr zu schätzen.

Es wäre uns eine Freude, Sie bald wieder bei uns begrüßen zu dürfen. Sollten Sie Fragen oder Wünsche für Ihren nächsten Aufenthalt haben, zögern Sie bitte nicht, uns zu kontaktieren.

Mit freundlichen Grüßen,
No Public Name
Couple
80+ years
Reviewed: 4 months ago (23/05/2025)
Date of experience: 05/2025

Very nice personnel in the reception.

Thank you for taking the time to share your feedback with us! We are thrilled to hear that you had a pleasant experience during your stay and that our reception personnel made a positive impression on you.

We appreciate your high ratings for our location, service, welcome, and cleanliness. It’s wonderful to know that these aspects contributed to your overall satisfaction.

We also acknowledge your concern regarding the noise from traffic affecting your room experience. Your comfort is important to us, and we will certainly take this into consideration as we continue to improve our facilities.

Thank you once again for your valuable insights and for rating us so highly in terms of recommendation potential! We look forward to welcoming you back in the future.

Warmest regards,
No Public Name
Couple
50-59 years
Reviewed: 4 months ago (23/05/2025)
Date of experience: 05/2025

The location was excellent. Overall we had a good experience. The front desk was very friendly & helpful.

Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our location excellent and that you had a good overall experience, particularly appreciating the friendliness and helpfulness of our front desk team.

We also appreciate your candid comments regarding areas where we can improve. I sincerely apologize for the condition of the carpet in your room and understand how this may have affected your comfort during your stay. Please rest assured that we take cleanliness very seriously, and I will be addressing this issue with our housekeeping team to ensure it is rectified promptly.

Additionally, I regret to hear about the insufficient lighting in the bathroom as well as the lack of outlets; these are important aspects of guest comfort, and we will look into making necessary improvements.

Regarding breakfast, thank you for bringing this matter to our attention as well. We strive to provide a pleasant dining experience for all our guests, so I will discuss your feedback about staffing levels and food quality with our restaurant management team.

We are glad that you enjoyed your time at the bar, and we truly value your recommendation score of 7 out of 10! Your insights help us enhance our services further.

Thank you once again for sharing your thoughts with us. We hope to welcome you back soon so we can provide an even better experience!

Warmest regards,
By Jacques lagas
Couple
60-69 years
Reviewed: 4 months ago (23/05/2025)
Date of experience: 05/2025

Excelente servicio, calidad de las habitaciones, atención del personal. Muy buena ubicación

Muchas gracias por tomarse el tiempo para compartir su experiencia con nosotros. Nos alegra enormemente saber que disfrutó de nuestro excelente servicio y la calidad de nuestras habitaciones.

Es un placer recibir comentarios tan positivos sobre la atención de nuestro personal y nuestra ubicación. Su satisfacción es nuestra prioridad y nos motiva a seguir mejorando cada día.

Agradecemos también su alta calificación en todos los aspectos evaluados; esto refuerza nuestro compromiso con ofrecer una experiencia excepcional a nuestros huéspedes. Nos encantaría darle la bienvenida nuevamente en su próxima visita y esperamos que pueda disfrutar también de nuestro bar.

Gracias por recomendarnos. ¡Esperamos verle pronto!

Atentamente,
By Anthony Robinson
Couple
70-79 years
Reviewed: 4 months ago (23/05/2025)
Date of experience: 05/2025

Would have been excellent but for the shower.

Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location, spacious rooms, and found our staff to be exceptional. Your kind words about our cleanliness and overall comfort are greatly appreciated.

However, we sincerely apologize for the inconvenience you experienced with the bathroom facilities. Safety is a top priority for us, and we take your concerns about the shower over bath very seriously. We will certainly review this matter with our maintenance team to ensure that all amenities meet our high standards of safety and comfort.

We appreciate your valuable insights as they help us improve our services. Thank you once again for choosing to stay with us; we hope to welcome you back in the future for an even better experience.

Warmest regards,
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