Hotel Beau Rivage Nice hotel logohotel logo
Public Reviews Score
83%

"Very satisfied"

Based on 9,463 reviews across 12 portals
:
By Alicia Thorne
Family
60-69 years
Reviewed: 4 months ago (02/05/2025)
Date of experience: 04/2025

I wanted to love this hotel. The location was ideal and I love the Matisse influence throughout the hotel. Back in time it was probably all that I wanted it to be. We were there one night so we endured. It has so much potential but needs some real care and attention and updates to the linens. Someone should visit the rooms to see what needs fixed or replaced. Feels like a 4 star walking into the lobby but the stay felt more like a 2 star.

Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We genuinely appreciate your insights as they help us improve our services.

We are thrilled to hear that you loved our hotel's location and the Matisse influence throughout the property; it’s wonderful when guests recognize our unique design elements. However, we are truly sorry to learn that other aspects of your experience did not meet your expectations.

Your comments about room cleanliness, particularly regarding linens and maintenance issues such as the odor in the carpet and broken safe, are concerning. Please be assured that we take these matters seriously, and I will personally address them with our housekeeping team to ensure that necessary improvements are made promptly.

Additionally, I apologize for any delays you experienced during service requests; this is certainly not reflective of our usual standards. We strive to provide timely assistance to all our guests, and I regret that we fell short during your visit.

I am glad we could assist with delivering soup for your mother; thank you for acknowledging that effort amidst your concerns.

Your feedback is invaluable in helping us enhance guest experiences moving forward. We hope you might consider giving us another chance in the future so we can provide you with a much-improved stay.

Warmest regards,
No Public Name
Couple
70-79 years
Reviewed: 4 months ago (02/05/2025)
Date of experience: 05/2025

Our second visit to this hotel and we were not disappointed. It met the standards we originally sought. We will visit again.

Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are thrilled to hear that your second visit met all of your expectations and that you found our hotel to be a comfortable and convenient choice.

It is wonderful to know that you enjoyed our ideal location with easy access to Old Town and public transport. We take great pride in our team’s commitment to providing polite and helpful service, so we appreciate your kind words about our staff's demeanor during your stay.

We are also delighted that you found your room spacious and comfortable, as well as satisfied with the cleanliness maintained by our housekeeping team. Your positive comments about both breakfast and bar services highlight the hard work of our staff in ensuring a pleasant dining experience for all guests.

We understand that pricing is always a consideration; however, we are pleased that you felt the quality provided was worth it.

Thank you once again for recommending us so highly! We look forward to welcoming you back on your next visit.

Warmest regards,
No Public Name
Business
50-59 years
Reviewed: 4 months ago (02/05/2025)
Date of experience: 04/2025

Accueil parfait comme toujours

Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez trouvé notre accueil parfait et que vous avez apprécié nos services, notre emplacement ainsi que la propreté de nos installations.

Votre évaluation concernant la salle de bain a retenu notre attention. Nous prenons vos commentaires très au sérieux et nous allons examiner cette question afin d'améliorer encore plus le confort de nos clients.

Nous sommes également enchantés que vous envisagiez de recommander notre établissement à vos amis et collègues. Votre satisfaction est notre priorité, et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.

Bien à vous,
No Public Name
Couple
70-79 years
Reviewed: 4 months ago (02/05/2025)
Date of experience: 04/2025

We paid extra for a superior room but there was nothing special about it. As mentioned the carpet was awful. Badly stained. It definitely needs replacing.

Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your insights as they help us improve our services and facilities.

We are pleased to hear that you enjoyed our location and found our staff's service welcoming. However, we sincerely apologize for not meeting your expectations regarding the superior room you booked. It is concerning to learn about the condition of the carpet; we understand how important cleanliness is for a comfortable stay.

Please rest assured that we take this matter seriously and will address it promptly with our housekeeping team to ensure that necessary improvements are made. Your comments about replacing the carpet will also be taken into consideration as part of our ongoing efforts to enhance guest experiences.

We value your recommendation and hope you might consider staying with us again in the future so we can provide you with an improved experience that reflects our commitment to quality.

Thank you once again for your valuable feedback.
Warmest regards,
By Jean Paul
Couple
50-59 years
Reviewed: 4 months ago (01/05/2025)
Date of experience: 04/2025

bon emplacement, bon service et belles chambres.

Nous vous remercions sincèrement d'avoir pris le temps de partager vos impressions sur votre séjour parmi nous. Nous sommes ravis d'apprendre que vous avez apprécié notre emplacement, notre service ainsi que la propreté de nos chambres.

Cependant, nous sommes désolés d'apprendre que vous avez rencontré des problèmes avec la climatisation et que la douche ne fonctionnait pas correctement. Votre confort est notre priorité, et nous allons immédiatement transmettre ces informations à notre équipe technique pour qu'ils puissent remédier à ces situations.

Concernant le café du petit déjeuner, nous apprécions votre retour et veillerons à ajuster son intensité afin de mieux répondre aux goûts de nos clients.

Nous espérons avoir l'opportunité de vous accueillir à nouveau dans un avenir proche et de vous offrir une expérience encore plus agréable.
Bien à vous,
By Owens
Couple
70-79 years
Reviewed: 4 months ago (01/05/2025)
Date of experience: 04/2025

Most enjoyable and proper chill

Thank you for taking the time to share your experience with us! We are delighted to hear that you found our location ideal for both the beach and the old town, as we strive to provide our guests with convenient access to all that our area has to offer.

It’s wonderful to know that our friendly staff made a positive impression during your stay; we take great pride in delivering exceptional service, and your kind words will certainly be shared with our team.

We appreciate your feedback regarding the adequacy of your room and bathroom facilities, as well as your commendation on cleanliness. Maintaining high standards in these areas is important to us, so it’s gratifying to see that reflected in your review.

We’re also pleased that you enjoyed breakfast and had a great experience at our bar—both are highlights we encourage guests not to miss!

Your recommendation score of 8 out of 10 means a lot to us, and we hope it reflects how much you enjoyed your stay overall. Thank you once again for choosing us; we look forward to welcoming you back soon!

Warmest regards,
No Public Name
Business
30-39 years
Reviewed: 4 months ago (30/04/2025)
Date of experience: 04/2025

Correct compte tenu du prix de la nuit.

Nous vous remercions sincèrement d'avoir pris le temps de partager vos impressions sur votre séjour. Nous sommes ravis d'apprendre que vous avez particulièrement apprécié notre emplacement ainsi que le service et l'accueil fournis par notre équipe.

Nous prenons également note de vos commentaires concernant la chambre, la salle de bain et la propreté. Votre retour est précieux pour nous, car il nous aide à identifier les domaines dans lesquels nous pouvons encore nous améliorer afin d'offrir une expérience optimale à nos clients.

Il est également encourageant de voir que vous considérez le rapport qualité-prix comme excellent. Nous espérons avoir l'opportunité de vous accueillir à nouveau dans un avenir proche et de surpasser vos attentes lors de votre prochain séjour.

N'hésitez pas à nous contacter si vous avez des questions ou des besoins spécifiques lors de votre prochaine visite.

Cordialement,
By Riitta & Peter
Couple
70-79 years
Reviewed: 4 months ago (30/04/2025)
Date of experience: 04/2025

Vi var mycket nöjda med helheten.

Hej,

Tack så mycket för att ni tog er tid att dela med er av er upplevelse hos oss! Vi är glada över att höra att ni var nöjda med helheten av ert besök.

Det är fantastiskt att ni uppskattade vårt utmärkta läge samt den vänliga och tillmötesgående servicen från vår personal. Vi strävar alltid efter att ge våra gäster den bästa möjliga upplevelsen.

Vi noterar också era synpunkter angående rummet. En länstol kan verkligen bidra till komforten, och vi kommer att överväga detta i framtiden. Angående duschen ber vi om ursäkt för eventuella besvär som det kan ha orsakat; vi arbetar kontinuerligt med förbättringar av våra faciliteter.

Det gläder oss även att höra positiva kommentarer om frukosten och vår bartender. Vi tar gärna emot feedback kring frukostalternativen så vi kan fortsätta förbättra oss.

Tack igen för ert värdefulla omdöme! Vi ser fram emot möjligheten att välkomna er tillbaka snart igen.

Med vänliga hälsningar,
By Gilles
Couple
60-69 years
Reviewed: 4 months ago (30/04/2025)
Date of experience: 04/2025

Très belle situation pour un hôtel confortable

Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience dans notre hôtel. Nous sommes ravis d'apprendre que vous avez apprécié la situation idéale de notre établissement ainsi que la qualité du service et de l'accueil, qui ont été notés 5 sur 5.

Nous prenons également bonne note de vos commentaires concernant le bruit de l'ascenseur et le manque de personnel durant le petit-déjeuner. Votre retour est précieux pour nous, car il nous aide à identifier les domaines à améliorer afin d'offrir une expérience encore plus agréable à nos clients.

Nous sommes heureux que, malgré ces petits désagréments, vous ayez trouvé votre séjour satisfaisant et que vous envisagiez de nous recommander à vos amis ou collègues.

Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt !

Bien à vous,
By Jarmo Kytömäki
Friends
60-69 years
Reviewed: 4 months ago (29/04/2025)
Date of experience: 04/2025

Wery nice hotel with suberb location in old town.

Thank you for taking the time to share your wonderful feedback regarding your recent stay with us. We are thrilled to hear that you enjoyed our superb location in the heart of the old town and that our team provided you with excellent service throughout your visit.

We greatly appreciate your high ratings across various aspects of your stay, including the room quality, cleanliness, breakfast experience, and our bar offerings. It’s always rewarding to know that our guests leave feeling satisfied and well taken care of.

We also acknowledge your feedback regarding the bathroom rating. Your comments are invaluable as we continually strive to enhance our facilities and services for future guests.

If you have any further insights or suggestions on how we can improve even more during your next visit—whether it's related to pricing or amenities—please feel free to reach out directly. We hope to welcome you back soon!

Warmest regards,
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