Hotel Beau Rivage Nice hotel logohotel logo
Public Reviews Score
83%

"Very satisfied"

Based on 9,750 reviews across 12 portals
:
By Chu Kong
Family
60-69 years
Reviewed: 4 months ago (03/08/2025)
Date of experience: 08/2025

So tivemos uma experiência ruim , a água quente sofreu algum problema e demorou bastante tempo para ser reparado.

Olá!

Agradecemos por compartilhar sua experiência conosco. Lamentamos saber que você teve uma experiência ruim devido ao problema com a água quente e o tempo que levou para ser reparado. Sabemos como isso pode ser inconveniente e estamos sempre trabalhando para melhorar nossos serviços.

Por outro lado, ficamos felizes em saber que você apreciou nossa excelente localização e a cordialidade de nossa equipe, especialmente da gerente Sônia. Seu feedback sobre a limpeza dos quartos e o custo-benefício também é muito valioso para nós.

Se houver algo mais que possamos fazer para melhorar sua próxima estadia, não hesite em nos informar. Esperamos ter a oportunidade de recebê-lo novamente em breve!

Atenciosamente,
By NF
Couple
20-29 years
Reviewed: 4 months ago (03/08/2025)
Date of experience: 08/2025

We will be staying elsewhere next time in Nice and not be recommending to our friends or social media.

Thank you for sharing your impressions regarding your recent stay with us. We appreciate your recognition of our excellent location and are pleased to know it contributed positively to your visit.

However, we are truly sorry to learn that several aspects of your experience did not meet your expectations, particularly in terms of service and in-room amenities. Your comments regarding your difficulties with the hair dryer and the response from our staff highlight areas where we must do better, and your feedback about the lack of amenities such as conditioner, and an iron is duly noted.

We also regret the disappointment you felt with the bathroom amenities and the frequency of linen changes during your extended stay. Your insights regarding value for price and the overall experience are taken seriously, and we understand how these factors affected your impression of our hotel.

Thank you for taking the time to provide such detailed feedback. Your observations are valuable as we continue working to improve the quality and comfort we offer to our guests.
No Public Name
Family
50-59 years
Reviewed: 5 months ago (02/08/2025)
Date of experience: 07/2025

Really good! We will come back

Thank you very much for sharing your positive feedback following your recent stay with us.

We are delighted to know that you enjoyed your experience and that our location, service, and standards of cleanliness all contributed to making your visit so pleasant. It is especially rewarding to hear that our team provided you with a warm welcome and that you found the value and comfort of your stay to meet your expectations.

Your high praise and intention to return mean a great deal to us, as does your willingness to recommend us to friends and colleagues. We look forward to welcoming you again on your next visit.
By Albert Snelleman
Couple
80+ years
Reviewed: 5 months ago (02/08/2025)
Date of experience: 07/2025

Excellent - great location for a holiday in the sunshine.

Thank you for sharing your experience and for highlighting the positive aspects of your stay. We are pleased to know that our convenient location and thoughtfully prepared rooms contributed to a memorable holiday in the sunshine.

Your kind words about our dedicated team and the cleanliness of the accommodations are truly appreciated. We also take note of your comments regarding the bathroom, and we value your honest feedback as it helps us identify areas for improvement.

It is wonderful to hear our property met your expectations for a relaxing getaway, and we hope to welcome you again in the future.

Warmest regards,
By Will
Couple
70-79 years
Reviewed: 5 months ago (01/08/2025)
Date of experience: 07/2025

Great spot to explore Nice or go the beach. Staff is friendly and very helpful. Lobby is spotless and comfortable and quite attractive

Thank you very much for sharing your wonderful feedback following your recent stay with us.

We are truly pleased to hear that our central location allowed you to make the most of your time in Nice, whether exploring the city or enjoying the beach. It is especially rewarding to know that you found our team to be both friendly and attentive, and that their responsiveness made a positive difference to your experience.

Your comments about the welcoming atmosphere of our lobby, as well as your high ratings for the cleanliness, room, bathroom, and overall value, are greatly appreciated. Such recognition motivates our entire team to maintain the highest standards and ensure a comfortable environment for all our guests.

Thank you once again for your thoughtful review and strong recommendation. We hope to have the opportunity to welcome you back in the future.
By Amanda simmonds
Family
50-59 years
Reviewed: 5 months ago (31/07/2025)
Date of experience: 07/2025

The facilities are excellent- beach club , spa , location all superb

Thank you very much for sharing your wonderful feedback following your recent stay with us.

We are delighted to know that you enjoyed our facilities, including the beach club and spa, and found our location to be just what you were looking for. Your appreciation for our team’s friendly service, modern amenities, and the comfort of the beds is truly rewarding, as we strive to provide a welcoming and memorable experience for every guest.

Your comments regarding the attentiveness of our housekeeping staff and the great value you found in your stay mean a great deal to us. We are grateful for your high ratings in all areas and for your strong recommendation.

Your feedback is greatly appreciated and serves as encouragement for the entire team as we continue to aim for the highest level of guest satisfaction.

Warmest regards,
By Mark Melzer
Family
50-59 years
Reviewed: 5 months ago (30/07/2025)
Date of experience: 07/2025

Good location and service. Able to practice my French with staff

Thank you very much for sharing your impressions following your recent stay with us.

We are pleased to know that our central location and the quality of our service contributed positively to your experience. It is wonderful to hear that you had the chance to practice your French with our team during your visit.

Your high ratings for the bathroom, as well as the comfort of your room, cleanliness, and value, are greatly appreciated. Your positive feedback motivates us to continue providing a welcoming and enjoyable environment for all our guests.

Thank you once again for your thoughtful review and your willingness to recommend us. We look forward to welcoming you back in the future.

Warmest regards,
No Public Name
Alone
70-79 years
Reviewed: 5 months ago (30/07/2025)
Date of experience: 07/2025

Excellent. The breakfast was delicious! I can’t wait to go back.

Thank you very much for sharing your wonderful feedback following your recent stay with us.

We are delighted to know that you enjoyed our delicious breakfast and that our location proved to be convenient for your visit. It is also very rewarding to hear that our team contributed to your superb experience by offering helpful suggestions to enhance your stay in Nice.

Your positive remarks regarding the warm welcome, the comfort of your room, and the overall cleanliness are truly appreciated by our entire team. We value your high ratings and your intention to return motivates us to continue providing the highest level of service to our guests.

Your feedback is greatly appreciated and serves as encouragement for us all as we strive to create memorable experiences.

Warmest regards,
By Chris
Family
50-59 years
Reviewed: 5 months ago (30/07/2025)
Date of experience: 07/2025

De locatie is een grote pré. Het personeel is vriendelijk. Echter de badkamer is niet geschikt voor ouderen of mensen die slechter ter been zijn, daar er in bad gedouchet moet worden. Het ontbreken van warm water is een teleurstelling. De kamers zelf kunnen een update gebruiken, maar voldoen wel.
Als de badkamer is gerenoveerd, is dit hotel zeker een aanrader.

Hartelijk dank voor uw feedback en dat u de tijd heeft genomen om uw ervaringen met ons te delen. We zijn blij te horen dat u onze locatie en het vriendelijke personeel waardeert; dit zijn inderdaad belangrijke aspecten waar we trots op zijn.

Het spijt ons echter zeer te vernemen dat uw verblijf niet volledig aan uw verwachtingen voldeed, vooral wat betreft de badkamerfaciliteiten. We begrijpen hoe belangrijk comfort is, vooral voor gasten die extra ondersteuning nodig hebben bij hun verblijf. Uw opmerkingen over het gebrek aan warm water en de toegankelijkheid van de douche zijn uiterst waardevol voor ons.

We willen u verzekeren dat we deze punten serieus nemen en momenteel bezig zijn met plannen om onze faciliteiten te verbeteren, inclusief een mogelijke renovatie van de badkamers. Uw suggesties zullen zeker worden meegenomen in deze evaluaties.

Nogmaals bedankt voor uw feedback; dit helpt ons enorm bij het verbeteren van onze service. We hopen u in de toekomst opnieuw te mogen verwelkomen, zodat we u een verbeterde ervaring kunnen bieden.

Met vriendelijke groet,
No Public Name
Couple
60-69 years
Reviewed: 5 months ago (30/07/2025)
Date of experience: 07/2025

Absolutely loved Nice but the problems encountered at the hotel especially the hot water and disgusting cleaners spoiled it for us.

Thank you for taking the time to share your feedback regarding your recent stay with us in Nice. We are pleased to hear that you enjoyed our perfect location and found your room spacious and clean; however, we sincerely apologize for the issues you encountered during your visit.

We understand how frustrating it must have been to experience two days without hot water, especially on your check-out day. Please know that this is not typical of our standards, and we are currently investigating this matter further to ensure it does not happen again in the future.

Additionally, we regret that your experience with our room service breakfast did not meet expectations due to incorrect items being delivered and a lack of essential supplies like milk. We will address these concerns with our team to improve our service quality moving forward.

Most importantly, we are very sorry to hear about the unpleasant interaction between your wife and our cleaning staff. This behavior is unacceptable, and we take such matters seriously as part of our commitment to providing a welcoming environment for all guests.

Your feedback is invaluable in helping us enhance our services, and we appreciate you bringing these matters to our attention. We hope you might consider staying with us again so that we can provide you with a more enjoyable experience reflective of our usual high standards.

Thank you once again for sharing your thoughts.

Warmest regards,
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