Hotel Beau Rivage Nice hotel logohotel logo
Public Reviews Score
83%

"Very satisfied"

Based on 9,751 reviews across 12 portals
:
By Justin Browne
Family
50-59 years
Reviewed: 6 months ago (24/06/2025)
Date of experience: 06/2025

I would say hotel is very average, rooms desperately need refreshing. Location is fantastic but there is nowhere in the hotel to enjoy the location, everywhere dark.
The few minor issues we did have such as dispensers in bathroom empty, not working were not dealt with well. Room cards not working several times. Nothing major but annoying

Thank you for taking the time to share your detailed feedback regarding your recent stay with us.

We are pleased to hear that you appreciated our fantastic location, even though you found that our facilities do not fully showcase its potential. Your comments on the convenience of our setting are valued, and we are glad this aspect was positive for you.

We sincerely apologize for the disappointments you experienced with the room condition, including the decor and overall atmosphere. It is clear from your feedback that the accommodations and bathrooms are in need of refreshment, and we understand how this impacted your overall comfort and impression of the hotel. Additionally, we regret that the issue with the empty and malfunctioning bathroom dispensers, as well as the room card inconvenience, were not addressed effectively during your stay. Please be assured that your observations regarding housekeeping and maintenance have been noted and will be reviewed with our teams.

Thank you again for sharing your experiences with us. Your insights are important as we strive to enhance both our service and facilities for all our guests.

Warmest regards,
By Susan Witherow
Family
60-69 years
Reviewed: 6 months ago (22/06/2025)
Date of experience: 06/2025

Wonderful hotel for visiting Nice. Larger rooms have great space and storage, large bathrooms and lovely light.

Thank you for sharing your experience and for your outstanding ratings across all categories. We are delighted to know that you found the hotel to be a wonderful base for exploring Nice and that the spacious rooms, generous storage, and bright bathrooms contributed positively to your stay.

It is especially rewarding to hear your praise for our team’s kindness and efficiency, as providing attentive service is one of our top priorities. Your appreciation for the welcoming atmosphere, cleanliness, and value is truly motivating for us.

We are grateful for your willingness to recommend us and look forward to the opportunity of welcoming you back on your next visit to Nice.

Warmest regards,
No Public Name
Family
30-39 years
Reviewed: 6 months ago (22/06/2025)
Date of experience: 06/2025

Nous aimons beaucoup cette hôtel et la plage VIP. Merci mille fois!!

Nous vous remercions sincèrement pour votre retour élogieux concernant votre séjour dans notre hôtel. Nous sommes ravis d'apprendre que vous avez tant apprécié notre établissement ainsi que la plage VIP !

Vos évaluations parfaites dans toutes les catégories telles que l'emplacement, le service et la propreté nous encouragent à continuer de fournir un service de qualité exceptionnelle. Nous sommes également heureux que vous ayez trouvé notre barman excellent et que vous ayez passé un bon moment au bar.

Nous prenons note de votre commentaire sur la température dans la salle du petit déjeuner et nous allons travailler à améliorer cette expérience pour nos futurs clients.

Merci encore pour vos recommandations et votre confiance en nous ! Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.

Bien à vous,
No Public Name
Couple
60-69 years
Reviewed: 6 months ago (22/06/2025)
Date of experience: 06/2025

Very good. We came back second time for a reson cause we thought it was great the first time

Thank you very much for sharing your feedback and for choosing to return to stay with us. It is wonderful to hear that your previous positive experience inspired your second visit, and we are delighted that you continue to find value in what we offer.

We are pleased to know that our location close to the city center and the sea was convenient for you, and that the service and warm welcome met your expectations once again. Your high ratings for these aspects are especially rewarding for our team.

We appreciate your comments regarding the room and bathroom. We recognize that a street-facing room may have occasional noise and that water on the floor after showering is a common challenge in many hotel settings. Your observations are important to us as we strive to continuously enhance the comfort and practicality of our accommodations.

Thank you also for your remarks on cleanliness and pricing. We are glad that you found the overall standard to be good and acknowledge your perspective regarding seasonal rates. It is equally gratifying to see your willingness to recommend us to others, and we hope to have the pleasure of welcoming you back on your next visit.

Warmest regards,
By Bert
Couple
70-79 years
Reviewed: 6 months ago (22/06/2025)
Date of experience: 06/2025

Correcte, c'est pour cela que nous revenons depuis plus de 10 ans... L'intérieur de l'ascenseur serait à refaire (délabré depuis 2 ans, sans rénovation) et autres petits détails comme la salle de bain au carrelage moyen.

Nous vous remercions sincèrement d'avoir pris le temps de partager vos commentaires sur votre récent séjour chez nous. Nous sommes ravis d'apprendre que vous revenez depuis plus de 10 ans, ce qui témoigne de votre fidélité et nous en sommes très reconnaissants.

Nous avons bien noté vos remarques concernant l'état intérieur de l'ascenseur ainsi que les détails relatifs à la salle de bain et au ménage. Votre retour est précieux, car il nous aide à identifier les domaines nécessitant une attention particulière pour améliorer notre service et nos installations.

Concernant le buffet du petit-déjeuner, nous sommes désolés d'apprendre qu'il n'a pas répondu à vos attentes cette année. Nous prenons vos commentaires en compte pour envisager des améliorations futures afin que votre expérience soit toujours à la hauteur des standards que vous attendez.

Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement et vous offrir un séjour encore plus agréable.

Bien à vous,
By Scholz
Couple
40-49 years
Reviewed: 6 months ago (22/06/2025)
Date of experience: 06/2025

Schöner Urlaub und Unterbringung

Sehr geehrter Gast,

vielen Dank für Ihre Rückmeldung zu Ihrem Aufenthalt in unserem Haus. Wir freuen uns, dass Sie insgesamt einen schönen Urlaub genießen konnten und insbesondere die Unterbringung sowie den Empfang positiv bewertet haben.

Wir bedauern jedoch, dass Sie einige Unannehmlichkeiten erlebt haben, insbesondere den nächtlichen Lärm und die längeren Wartezeiten beim Frühstücksservice. Ihr Hinweis zur vergessenen Kaffeebestellung ist sehr wertvoll für uns, da wir stets bestrebt sind, unseren Service zu verbessern.

Auch Ihre Anmerkungen zur Warm-Kalt-Wasser-Einstellung im Badezimmer sowie zum Preis-Leistungs-Verhältnis nehmen wir ernst. Wir werden diese Punkte intern besprechen und prüfen, wie wir unsere Einrichtungen optimieren können.

Es freut uns zu hören, dass Sie bereit wären, uns weiterzuempfehlen! Wir hoffen sehr, Sie bald wieder bei uns begrüßen zu dürfen und Ihnen ein noch besseres Erlebnis bieten zu können.

Mit freundlichen Grüßen,
No Public Name
Couple
60-69 years
Reviewed: 6 months ago (22/06/2025)
Date of experience: 06/2025

Good location for visit in the city, unfortunately there is no pool area.

Thank you for sharing your thoughts about your recent stay with us. We are glad to hear that our location provided a convenient base for exploring the city and that you appreciated the service and warm welcome offered by our team.

We also value your constructive feedback regarding the facilities, particularly the absence of a pool area, and your observations about elements in the room and bathroom that require attention. Your comments about the condition and age of the hotel, as well as the need for renovation, are important to us and will be taken into consideration as we continue to make improvements.

Your impressions on cleanliness and pricing, along with your honest assessment of the overall experience, help us better understand how we can enhance the comfort and satisfaction of our guests. Thank you for taking the time to provide your review.

Warmest regards,
By Nicole Coleman-Hammett
Family
40-49 years
Reviewed: 6 months ago (21/06/2025)
Date of experience: 06/2025

Excellent stay, excellent service. The minor issues are nothing compared to the overall care and the location!

Thank you for sharing your experience following your recent stay with us. We are delighted to hear that you enjoyed an excellent visit and that our team’s attentive service, as well as our central location near both the beach and Old Town, made your time in Nice special.

It is wonderful to know that you appreciated the warm welcome, the comfort of your room, and the lovely terrace. We also value your comments regarding housekeeping and the room’s finishing touches, such as the patio furniture and the use of a curtain as a bed cover. Your observations help us identify specific areas for improvement, and we will certainly review these aspects with our team.

We appreciate your mention of the minor issues with cleanliness and bathroom amenities, and are pleased that you found the bedding fresh and inviting. Your feedback is truly important to us as we strive to provide a consistently comfortable and high-quality experience for every guest.

Thank you again for your thoughtful insights and your kind words about the value of staying in Nice. We are grateful for your willingness to recommend us and hope to welcome you back on your next visit.

Warmest regards,
By Goodwin Christine
Alone
50-59 years
Reviewed: 6 months ago (21/06/2025)
Date of experience: 06/2025

Très bonne pour ce deuxième séjour .

Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience suite à votre deuxième séjour chez nous. Nous sommes ravis d'apprendre que vous avez trouvé notre emplacement idéal, en plein centre et à proximité du bord de mer.

Votre évaluation positive concernant notre service et l'accueil que vous avez reçu nous touche particulièrement. Nous nous efforçons toujours de fournir un service exceptionnel et c'est gratifiant de savoir que nos efforts portent leurs fruits.

Nous sommes également heureux que vous ayez apprécié la taille et le confort de votre chambre ainsi que les normes élevées de propreté qui sont une priorité pour nous.

Merci encore pour vos commentaires élogieux sur nos tarifs compétitifs et pour avoir recommandé notre établissement avec une note parfaite ! Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt pour un troisième séjour tout aussi agréable.

Bien à vous,
No Public Name
Couple
50-59 years
Reviewed: 6 months ago (21/06/2025)
Date of experience: 06/2025

Will come back again and recommend to friends

Thank you for sharing your experience and for your high overall rating. We are delighted to know that our central location and proximity to local amenities helped make your stay convenient and enjoyable. It is wonderful to see your appreciation for our dedicated team, the warm welcome, the comfort of your room, and the overall cleanliness throughout your stay.

We also value your comments regarding the bathroom, particularly your concern about the slippery bath and the absence of handles. Guest safety and comfort are very important to us, and your feedback helps us identify areas where we can improve the experience for our guests.

Your intention to return and your willingness to recommend us are truly appreciated. We look forward to welcoming you back and providing another memorable stay.

Warmest regards,
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