Hotel Beau Rivage Nice hotel logohotel logo
Public Reviews Score
83%

"Very satisfied"

Based on 9,752 reviews across 12 portals
:
No Public Name
Friends
60-69 years
Reviewed: 6 months ago (12/06/2025)
Date of experience: 06/2025

Excellent - will visit again when in Nice

Thank you for sharing your excellent feedback regarding your recent stay with us. We are delighted to know that you had a wonderful experience and that our central location, welcoming atmosphere, and the helpfulness of our team contributed positively to your visit.

It is especially gratifying to learn that you found the service from everyone to be both helpful and competent, and that your room and the cleanliness standards met your expectations throughout your time with us.

We appreciate your comments on the pricing during your stay and understand that external events in the city can impact rates. Your understanding in this matter is truly valued, and we are grateful for your high recommendation.

We look forward to the pleasure of welcoming you back on your next trip to Nice.

Warmest regards,
No Public Name
Couple
60-69 years
Reviewed: 6 months ago (11/06/2025)
Date of experience: 06/2025

We were happy with stay

Thank you for sharing your satisfaction regarding your recent stay with us. It is wonderful to know you were pleased overall and that our location and warm welcome contributed positively to your experience.

We appreciate your constructive feedback on service, room, bathroom, and cleanliness, as it helps us identify areas where we can further enhance our guests' comfort.
No Public Name
Friends
70-79 years
Reviewed: 6 months ago (10/06/2025)
Date of experience: 06/2025

très bon accueil et personnel à l'écoute des clients, prêt à répondre rapidement quand nécessaire

Nous vous remercions sincèrement pour votre retour positif concernant votre séjour chez nous. Nous sommes ravis d'apprendre que vous avez apprécié notre accueil chaleureux et l'écoute attentive de notre personnel, ainsi que la proximité de notre établissement avec les nombreux centres d'intérêt de Nice.

Nous avons également pris note de vos commentaires concernant la terrasse de la Suite 305, ainsi que l'état du jardin. Votre observation est précieuse et nous allons immédiatement en informer notre équipe d'entretien afin qu'elle puisse apporter les améliorations nécessaires.

Votre satisfaction est notre priorité, et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt pour une expérience encore plus agréable.

Bien à vous,
No Public Name
Couple
40-49 years
Reviewed: 6 months ago (09/06/2025)
Date of experience: 06/2025

See the scores! 55555

Thank you sincerely for taking the time to share your impressions following your recent stay with us. We are thrilled to learn that our location, the comfort of your room, and our team's welcoming service all contributed to a memorable experience.

It is wonderful to see your high scores across all areas, and your comments regarding the friendliness and helpfulness of our staff are especially appreciated. Knowing that the atmosphere and cleanliness met your expectations means a great deal to us.

We also value your feedback regarding the bathroom size and shower pressure. Your observations help us pinpoint areas where we can enhance our guests' overall comfort. Thank you for highlighting these aspects, and for expressing your willingness to recommend us.

Your detailed review is truly valued, and we hope to have the pleasure of welcoming you back for another enjoyable visit.

Warmest regards,
By Duval
Business
50-59 years
Reviewed: 6 months ago (09/06/2025)
Date of experience: 06/2025

Un geste commercial aurait dû être fait en raison de la panne. Nous nous sommes douchés dans le noir. Sèche cheveux inopérant.

Nous vous remercions d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez apprécié notre emplacement ainsi que la propreté de nos installations.

Cependant, nous sommes sincèrement désolés d'apprendre que vous avez rencontré une panne d'électricité dans votre chambre et que cela a perturbé votre séjour. Nous comprenons à quel point il est frustrant de faire face à une telle situation, surtout lorsque cela affecte des moments aussi essentiels qu'une douche.

Sachez que la satisfaction de nos clients est notre priorité absolue et vos retours sont précieux pour nous aider à progresser.

Nous espérons avoir l'occasion de vous accueillir à nouveau dans des conditions optimales pour rendre votre séjour encore plus agréable.

Cordialement,
By Brenda, Baltimore
Alone
70-79 years
Reviewed: 6 months ago (08/06/2025)
Date of experience: 06/2025

I usually stay at a "brand" hotel where I can get points, but I've been staying at Beau Rivage for years now because the location is excellent and the staff is most helpful.

Thank you very much for taking the time to share your impressions following your recent stay with us. It is truly rewarding to hear that you have chosen Beau Rivage as your preferred destination over the years, particularly given your loyalty to other hotel brands.

We are delighted that our prime location continues to provide the perfect base for exploring Old Town and enjoying the Promenade. It is wonderful to know that our team’s helpfulness and the attentive service you receive on each visit make a meaningful difference to your experience.

Your appreciation for the spacious room, excellent lighting, convenient amenities, and thoughtful details such as robes and slippers in the bathroom is deeply valued by our team. We are equally pleased that the overall cleanliness and comfort continue to meet your expectations and that you feel your stay is always worthwhile.

Your high recommendation and ongoing trust in us mean a great deal. We look forward to welcoming you back and ensuring your visits remain memorable.

Warmest regards,
By Steven Lawson
Couple
70-79 years
Reviewed: 6 months ago (08/06/2025)
Date of experience: 06/2025

Great Stay. Great location and Staff

Thank you very much for sharing your impressions following your recent stay with us. We are truly delighted to know that you found our location so convenient and that our team’s attentive and helpful service made a positive impact on your experience.

It is wonderful to see your high ratings across all areas, from the welcome you received to the comfort and cleanliness of your room. Your recognition is deeply appreciated by our entire team and serves as motivation to continue maintaining the standards our guests value.

Your willingness to recommend us means a great deal, and we hope to have the pleasure of welcoming you back for another enjoyable visit.

Warmest regards,
No Public Name
Friends
50-59 years
Reviewed: 6 months ago (08/06/2025)
Date of experience: 06/2025

We love your hotel and have been coming to your hotel for over twelve years, every year (except during Covid). I never feel that this loyalty is properly recognised or valued eg it would be nice to have reception say ‘welcome back’ or ‘lovely to see you again’ or a bottle of wine or some drinks vouchers for the bar etc to be offered as a gesture to acknowledge our loyalty.

Thank you very much for taking the time to share your impressions following your recent stay with us. We are genuinely touched to learn that you have chosen our hotel as your home in Nice for over twelve years, and it is wonderful to know that you continue to enjoy your visits, especially our unbeatable location and the service improvements in recent years.

Your feedback regarding the recognition of your loyalty is extremely important to us. We sincerely regret that your long-standing commitment has not always been fully acknowledged, whether through a personal greeting or a special gesture to make you feel truly welcome. Please know that your observations are valued and will be shared with our team, as it is our intention to ensure that all returning guests feel genuinely appreciated with each stay.

We are also very glad to hear your positive remarks about the friendliness of our reception, breakfast and housekeeping teams, as well as your appreciation for the standard of cleanliness and the Clarins amenities in the bathroom. At the same time, we take note of your comments about the varying quality of rooms in previous years and the towels provided. Such feedback helps us continue to refine and enhance the guest experience in all areas.

Thank you once again for your loyalty and for providing such thoughtful and detailed insights. Your willingness to recommend us to others and your candid observations are truly appreciated, and we look forward to welcoming you back for many more visits.

Warmest regards,
No Public Name
Family
60-69 years
Reviewed: 6 months ago (07/06/2025)
Date of experience: 06/2025

I enjoyed staying at the Beau Rivage, staff were lovely and it was very well placed for the old town and good access to Nice Ville train station

Thank you for taking the time to share your experience at Beau Rivage. We are delighted to hear that you enjoyed your stay, particularly appreciating our lovely staff and convenient location near the old town and Nice Ville train station.

We also appreciate your constructive feedback regarding the carpet in your room and the stiffness of the shower control. Please rest assured that we take such comments seriously as they help us improve our services for future guests. Our housekeeping team will be informed about this issue to ensure that it is addressed promptly.

It’s great to know that you had a positive experience at our bar, where our staff were able to assist you quickly when there was an issue with your drink – thank you for highlighting their efforts!

We understand your concerns regarding pricing, especially without breakfast included, and we are continuously evaluating our offerings to provide better value for our guests.

Thank you once again for your feedback and for recommending us! We hope to welcome you back soon for another enjoyable stay.

Warmest regards,
By Jennifer Finn
Couple
50-59 years
Reviewed: 6 months ago (07/06/2025)
Date of experience: 06/2025

I loved the outstanding service of Jean-Mathieu and location was excellent

Thank you for taking the time to share your experience with us! We are thrilled to hear that you loved our outstanding service, particularly from Jean-Mathieu, who is indeed a valuable member of our team. It’s wonderful to know that his assistance contributed positively to your 5-night stay.

We’re also glad that you enjoyed our excellent location in old town and had a great experience at the bar with our bartenders. Your kind words will certainly be shared with them!

However, we sincerely apologize for the discomfort you experienced regarding the pillows and mattress in room 324, as well as the condition of the bathroom tiles and flooring. Please rest assured that your feedback is invaluable to us; we will address these issues promptly to enhance our guests' comfort.

Thank you once again for your insights and for rating us highly overall! We hope to welcome you back soon for an even better experience.

Warmest regards,
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