Hotel Beau Rivage Nice hotel logohotel logo
Public Reviews Score
83%

"Very satisfied"

Based on 9,754 reviews across 12 portals
:
No Public Name
Couple
30-39 years
Reviewed: 7 months ago (01/06/2025)
Date of experience: 05/2025

Overall the experience was good, the location was great, check in was easy, and they held our bags for us once we checked out. The thing that really brought down my review was the WiFi not working in our room. I really needed it as my data was very slow (if it worked at all).

Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location, found the check-in process easy, and appreciated our bag storage service after checkout.

However, we sincerely apologize for the inconvenience caused by the WiFi issues in your room. We understand how important reliable internet access is for our guests, especially when needing it for work or personal use. Your comments have been noted and will be addressed with our maintenance team to ensure that this matter is resolved promptly.

We appreciate your insights and hope that despite this setback, you would consider staying with us again in the future. If there’s anything further we can assist you with, please feel free to reach out directly.

Thank you once again for your valuable feedback!

Warmest regards,
No Public Name
Couple
70-79 years
Reviewed: 7 months ago (01/06/2025)
Date of experience: 05/2025

The overall experience was wonderful, except a few small glitches noted above. We loved the Matisse art around the hotel, and it was amazing to be in the same hotel where the artist stayed and was inspired by the Mediterranean light and colors! Reserving (through booking.com) was a horrible experience, but not the hotel's fault.

Thank you for taking the time to share your detailed feedback about your recent stay with us. We are thrilled to hear that you had a wonderful overall experience and enjoyed our unique Matisse art collection as well as our prime location near the beach.

We appreciate your kind words regarding our service and cleanliness; it’s always rewarding to know that our team made a positive impression during your visit. Your comments about the comfort of your executive room are also noted—while we strive to provide an exceptional environment for relaxation, we understand that certain aspects like room views and patio accessibility can enhance this experience even further.

We take all guest suggestions seriously as they help us improve our services. Your thoughts on offering healthier snack options and revisiting our breakfast menu will be discussed with our management team as we continuously seek ways to better cater to our guests' preferences.

Regarding the bathroom amenities and towel quality, we aim to balance environmental considerations with guest comfort; however, we appreciate your insights which will guide us in future enhancements.

Thank you once again for choosing us for your stay. We hope to welcome you back soon so that we can provide an even more enjoyable experience!

Warmest regards,
No Public Name
Couple
40-49 years
Reviewed: 7 months ago (31/05/2025)
Date of experience: 05/2025

Excellent location and service. Breakfast buffet was busy and small for number of guests. £30 for the beach per person is mid leading and expensive.

Thank you for taking the time to share your feedback following your recent stay with us.
We are pleased to know that our excellent location, welcoming atmosphere, and the quality of our service met your expectations and contributed positively to your experience.

We appreciate your comments regarding the breakfast buffet and understand that high demand can sometimes affect comfort and convenience, especially during busy periods.
Your feedback is valuable as we continually review how to best accommodate all our guests.

We also acknowledge your concerns about the beach access pricing and the room rates around the Grand Prix period.
Transparency is very important to us, and we are sorry for any confusion regarding these charges. Your observations about pricing have been noted and will assist us in evaluating how we communicate these details in the future.

Thank you once again for providing your insights and for recommending us. We hope to have the chance to welcome you back and offer you an improved experience.

Warmest regards,
By Nan Vint
Family
50-59 years
Reviewed: 7 months ago (30/05/2025)
Date of experience: 05/2025

Lovely and relaxing experience! I suggest purchasing the beach package.

Thank you for taking the time to share such positive feedback about your recent stay with us.
We are thrilled to know that you had a lovely and relaxing experience, and that our beach package enhanced your visit.

It is wonderful to hear that you found our location ideal for exploring the sea and old town, and that you appreciated the convenience to shopping.
We are also delighted that our team made you feel welcome and provided attentive service throughout your stay.

Your comments about the beautiful and well-appointed room, as well as the thoughtful bathroom amenities, are very much appreciated. We are especially glad our housekeeping team met your expectations for cleanliness and promptness.

Thank you for highlighting the value you experienced during your stay and for your strong recommendation. Your kind words inspire us to continue delivering exceptional experiences for our guests.

Warmest regards,
No Public Name
Business
70-79 years
Reviewed: 7 months ago (30/05/2025)
Date of experience: 05/2025

Very nice people and location.

Thank you for taking the time to share your experience with us. We are delighted to hear that you appreciated both our team and our location.

Your outstanding ratings for every aspect of your stay, including service, welcome, room quality, and cleanliness, are truly appreciated and serve as great motivation for our team.

It is wonderful to know that you would so highly recommend us, and we look forward to welcoming you back for another wonderful visit.

Warmest regards,
No Public Name
Friends
50-59 years
Reviewed: 7 months ago (30/05/2025)
Date of experience: 05/2025

Dans les evaluations, j'ai horreur qu'on me force à répondre à toutes les questions. Sinon, le séjour était globalement positif.

Nous vous remercions sincèrement d'avoir pris le temps de partager vos impressions sur votre récent séjour. Nous sommes ravis d'apprendre que vous avez trouvé notre emplacement, notre accueil et la propreté de nos installations satisfaisants, ainsi que votre expérience au petit-déjeuner.

Nous comprenons également votre frustration concernant l'obligation de répondre à toutes les questions dans notre enquête. Votre retour est précieux et nous prenons en compte vos commentaires pour améliorer nos processus. Notre objectif est toujours d'offrir une expérience agréable et sans contrainte à nos clients.

Si vous avez d'autres suggestions ou préoccupations, n'hésitez pas à nous contacter directement. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour.

Bien à vous,
No Public Name
Couple
50-59 years
Reviewed: 7 months ago (29/05/2025)
Date of experience: 05/2025

Fabulous location and friendly helpful staff. We really enjoyed our stay, easy to get around and we felt safe. Staff were great, we had directions explained a couple of times and having a late check-out was no problem. Breakfast was delicious. Couple of minor comments - it took us a day or 2 to realise that the plugs wouldn't work without using our key to the room, and it would have been good to have facecloths - these were only small things though - very happy to have visited :)

Thank you for sharing your thoughtful feedback and for highlighting so many aspects of your stay with us.
We are pleased to know you enjoyed our convenient location and that our team was able to provide friendly assistance, making your visit comfortable and secure. It is wonderful to hear that you found breakfast delicious and appreciated the flexibility with your late check-out.

We also appreciate your insights regarding the room features, such as the key-operated plugs and the availability of facecloths.
Your comments help us better understand our guests' needs and guide us in making improvements.
Thank you for choosing to stay with us and expressing your satisfaction overall.

Warmest regards,
By Robert
Couple
50-59 years
Reviewed: 7 months ago (29/05/2025)
Date of experience: 05/2025

Perfect location, friendly people and good service. We like to come again.

Thank you for sharing your delightful feedback with us. We are thrilled to hear that you found our location ideal and that you were warmly welcomed by our team.

It is wonderful to know that the quality of service, room comfort, and cleanliness all contributed to a memorable stay. Your high ratings across these categories are a great encouragement for our team.

We truly appreciate your intention to return and your strong recommendation. We look forward to welcoming you back and making your next visit just as enjoyable.

Warmest regards,
By Niklas
Couple
50-59 years
Reviewed: 7 months ago (29/05/2025)
Date of experience: 05/2025

Nice hotel, good location

Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to learn that you found our hotel to be a pleasant choice and appreciated our convenient location.

Your high ratings for our service, welcome, and cleanliness are truly valued, and it is wonderful to know that these aspects contributed to your overall satisfaction. We also take note of your positive remarks regarding the room, bathroom, and pricing, as well as your strong recommendation.

Your feedback motivates our team as we strive to maintain and improve the quality of our guest experience. We look forward to the opportunity to welcome you back in the future.
Warmest regards,
By Praveen Kannan
Couple
40-49 years
Reviewed: 7 months ago (27/05/2025)
Date of experience: 05/2025

Amazing location that is convenient to the major spots and stores. Staff were friendly and helpful. Had a smooth experience and would be visiting back again next year.

Thank you for taking the time to share your wonderful feedback with us! We are thrilled to hear that you enjoyed our amazing location and found it convenient for accessing major spots and stores. It’s also heartening to know that our staff made a positive impression with their friendliness and helpfulness.

We strive to provide a smooth experience for all our guests, so we are delighted that everything met your expectations during your stay. Your high ratings across various categories truly motivate our team to continue delivering exceptional service.

We look forward to welcoming you back next year! If there’s anything specific you would like us to prepare for your next visit, please feel free to reach out.

Warmest regards,
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