Hotel Beau Rivage Nice hotel logohotel logo
Public Reviews Score
83%

"Very satisfied"

Based on 9,756 reviews across 12 portals
:
No Public Name
Couple
40-49 years
Reviewed: 7 months ago (22/05/2025)
Date of experience: 05/2025

The lobby is nice but the rooms could be better. It was tolerable for one night.

Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your positive comments about our lobby, service, and location; however, we are truly sorry to hear that your experience in the room did not meet your expectations.

We take cleanliness very seriously and it is concerning to learn about the issues you encountered with the room's condition and the presence of insects. Please be assured that we will address these matters with our housekeeping team immediately to ensure that such situations do not occur in the future.

Additionally, we understand how important a comfortable environment is for our guests. Your feedback regarding the air conditioning unit and window screens has been noted; we will explore options for improvements in these areas as well.

We sincerely apologize for any discomfort this may have caused during your stay. Your insights are invaluable as they help us enhance our services and facilities. If you decide to give us another chance in the future, please reach out directly so we can ensure a more pleasant experience.

Thank you once again for bringing these matters to our attention.

Warmest regards,
By Tarja
Friends
40-49 years
Reviewed: 7 months ago (21/05/2025)
Date of experience: 05/2025

I was very happy to stay here for a week

Thank you for taking the time to share your experience with us! We are thrilled to hear that you had a happy stay during your week with us.

We greatly appreciate your positive comments regarding our perfect location near the old town and beach, as well as the excellent service and warm welcome you received from our team. It’s wonderful to know that you enjoyed our breakfast offerings; we take pride in providing fresh and tasty options for our guests.

We also value your feedback about the room preferences, particularly regarding carpeted floors, and will certainly keep this in mind as we continue to enhance our accommodations.

Your high ratings in cleanliness and overall pricing satisfaction mean a lot to us, and we are grateful for your willingness to recommend us to friends or colleagues.

Thank you once again for choosing us for your stay! We hope to welcome you back soon.

Warmest regards,
No Public Name
Couple
60-69 years
Reviewed: 7 months ago (21/05/2025)
Date of experience: 05/2025

Had a lovely holiday French people very friendly and courteous would recommend

Thank you so much for taking the time to share your wonderful feedback regarding your recent holiday with us! We are thrilled to hear that you had a lovely experience and found our staff to be attentive, polite, and friendly—your kind words truly mean a lot to us.

We appreciate your positive remarks about our central location, which makes it easy for guests to explore the promenade, shops, cafes, and restaurants nearby. It’s great to know that you enjoyed our breakfast offerings as well as the ambiance of our bar.

Your comments regarding the need for updates in room and bathroom decor have been duly noted. We are always looking for ways to enhance our guest experience and will certainly take your suggestions into consideration as we plan future improvements.

Thank you once again for recommending us! We hope to welcome you back soon for another enjoyable stay.

Warmest regards,
By George Kane
Couple
<20 years
Reviewed: 7 months ago (21/05/2025)
Date of experience: 05/2025

We’ve been to the Hotel many times. We come back because we love Sonia. The location is perfect. The front desk is always friendly and welcoming. We feel very comfortable there and it is like a second home to us.
Our only negative comments would be that housekeeping could do a better job. Items that fell on the floor stayed on the floor our entire stay.

Dear Mr.& Mrs. Kane,

Thank you for taking the time to share your feedback with us!
We would like to extend our heartfelt thanks for your continued trust and loyalty.
Your ongoing support means the world to us, and it’s always a pleasure to serve you.
We are thrilled to hear that you have enjoyed your stays at our hotel and consider it a second home. It is wonderful to know that Sonia and our front desk team have made such a positive impression on you, as we strive to provide friendly and welcoming service.
We also appreciate your kind words about our location and overall comfort during your visits. However, we sincerely apologize for the housekeeping issues you encountered during your stay. Your comments regarding cleanliness are important to us, and we will address this matter with our housekeeping team to ensure improvements are made.

Thank you once again for your valuable insights, as they help us enhance our services. We look forward to welcoming you back next year!

Warmest regards,
By Cecilia Franchi
Alone
50-59 years
Reviewed: 7 months ago (20/05/2025)
Date of experience: 05/2025

Very good. Friendly staff. Perfect location

Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay and found our staff friendly as well as our location perfect for exploring the beach and Cours Saleya.

Your high ratings across multiple categories such as Service, Welcome, Room, Bathroom, and Cleanliness truly motivate our team to continue providing exceptional service. We appreciate your feedback regarding breakfast and pricing; we will certainly take this into consideration as we strive to enhance our offerings.

We are grateful for your recommendation score of 9/10 and hope to welcome you back soon for another wonderful stay!

Warmest regards,
No Public Name
Couple
50-59 years
Reviewed: 7 months ago (19/05/2025)
Date of experience: 05/2025

Bonjour nous séjournons régulièrement à l hotel Beau Rivage et avons toujours été satisfaits.
Seul bémol : une très mauvaise odeur dans la salle de bain que nous avons signalée mais pas de solution.
Nous revenons en juin , nous avons réservé 2 chambres et souhaitons être côté patio.

Nous vous remercions sincèrement pour votre fidélité à l'Hôtel Beau Rivage et pour avoir pris le temps de partager vos impressions. Nous sommes ravis d'apprendre que vous avez été globalement satisfait de vos séjours précédents.

Nous tenons à nous excuser pour l'inconvénient causé par la mauvaise odeur dans la salle de bain lors de votre dernier séjour. Votre retour est précieux et nous allons veiller à ce que cette situation soit examinée avec attention afin d'apporter une solution adéquate avant votre prochaine visite.

Merci encore pour vos commentaires constructifs, qui nous aident à améliorer nos services. Nous avons hâte de vous accueillir à nouveau très bientôt !

Bien à vous,
By Stephanie Mendenhall
Family
70-79 years
Reviewed: 7 months ago (18/05/2025)
Date of experience: 05/2025

Satisfactory. Convenient

Thank you for taking the time to share your feedback with us! We are delighted to hear that you found our location convenient and that you had a positive experience with our service and welcoming atmosphere. Your high ratings in these areas truly reflect our team's commitment to providing excellent hospitality.

We also appreciate your insights regarding the room and bathroom, which received a score of 4 out of 5. We continually strive to enhance our facilities, and your comments will help us focus on areas where we can improve.

It's wonderful to know that you would recommend us, as indicated by your score of 7 out of 10. We hope to have the opportunity to welcome you back in the future and provide an even better experience.

Thank you once again for your valuable feedback!

Warmest regards,
No Public Name
Alone
40-49 years
Reviewed: 7 months ago (18/05/2025)
Date of experience: 05/2025

Excellent staff and service. Hotel rooms in need of refurbishment as seem dated.

Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our staff and service to be excellent, as we strive to provide each guest with a warm welcome and attentive care.

We appreciate your comments about the room conditions. Your observations regarding the need for refurbishment have been duly noted, and we understand how important it is for our accommodations to meet modern standards. Please rest assured that we are actively exploring options for upgrades and improvements in this area.

It’s wonderful to see that you enjoyed our location, cleanliness, and overall experience during your stay. Your input is invaluable in helping us enhance our services further.

Thank you once again for your review and recommendation! We hope to welcome you back soon so that you can experience any updates firsthand.

Warmest regards,
By Plafki
Alone
50-59 years
Reviewed: 7 months ago (16/05/2025)
Date of experience: 05/2025

Very loud srroundings. Therefore bad sleep. Old hotel that needds immediate renovation.

Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced due to loud surroundings that affected your sleep quality. We understand how important a peaceful environment is for our guests' comfort.

We also appreciate your comments about the condition of our hotel. Please be assured that we are actively evaluating areas that require renovation and improvement to enhance our guests’ experience moving forward.

Your insights into our service, cleanliness, and breakfast offerings are valuable to us as we strive to provide an exceptional stay for all our guests. We will certainly address these points with our team to ensure we meet and exceed expectations in these areas.

Regarding your concerns about pricing, we are committed to providing competitive rates while maintaining high standards of service and comfort. Your feedback will help us assess how we can better align value with guest expectations.

Thank you once again for sharing your thoughts; they play a crucial role in helping us improve our services. We hope you might consider staying with us again in the future so that we can provide you with a much-improved experience.

Warmest regards,
By Isabelle
Couple
50-59 years
Reviewed: 7 months ago (15/05/2025)
Date of experience: 05/2025

Nous devons rester 3 nuits et avons finalement été obligés d’écourter notre séjour. Ils ont été très compréhensifs et chaleureux.

Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience suite à votre séjour dans notre établissement. Nous sommes ravis d'apprendre que notre équipe a su faire preuve de compréhension et de chaleur face à l'écourtement de votre séjour.

Nous sommes également heureux que vous ayez apprécié notre localisation ainsi que la qualité de nos services, y compris l’accueil chaleureux que nous nous efforçons d’offrir à tous nos clients. Vos commentaires positifs concernant la luminosité et le calme de votre chambre au 5ème étage sont très appréciés.

Cependant, nous avons bien noté votre remarque concernant la douche baignoire et les problèmes d'étanchéité. Soyez assurée que nous prenons ce retour très au sérieux et que des mesures seront prises pour résoudre ce problème afin d'améliorer le confort de nos futurs clients.

Enfin, nous sommes contents que vous ayez trouvé satisfaction dans notre offre de petit-déjeuner. Votre note globale est encourageante et nous espérons avoir l'opportunité de vous accueillir à nouveau lors d'un prochain séjour.

Bien à vous,
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