Hotel Beau Rivage Nice hotel logohotel logo
Public Reviews Score
83%

"Very satisfied"

Based on 9,756 reviews across 12 portals
:
No Public Name
Family
50-59 years
Reviewed: 7 months ago (15/05/2025)
Date of experience: 05/2025

Wonderful! Other than the noise outside at night.

Thank you for taking the time to share your feedback regarding your recent stay with us. We are thrilled to hear that you had a wonderful experience overall and that you rated our location, service, welcome, room, bathroom, cleanliness, breakfast, and pricing so highly! Your kind words about our gracious hostess and staff truly mean a lot to us.

We also appreciate your feedback regarding the noise outside at night. We understand how important a peaceful environment is for our guests' comfort and will certainly look into ways we can mitigate this issue in the future.

Thank you once again for your thoughtful review. We hope to have the pleasure of welcoming you back soon!

Warmest regards,
No Public Name
Alone
70-79 years
Reviewed: 7 months ago (14/05/2025)
Date of experience: 05/2025

Room was not that comfortable because no heating at night making it feel cold and damp. Unpleasant order in bathroom from pipes

Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your insights as they help us improve our services.

We are truly sorry to hear about the discomfort you experienced due to the lack of heating in your room during your stay. We understand how important a comfortable environment is for our guests, especially at night, and we will certainly investigate this issue further with our maintenance team.

Additionally, we apologize for any unpleasant odors coming from the bathroom pipes. This is not reflective of our usual standards, and we will address it promptly to ensure a more pleasant experience for future guests.

On a positive note, we're glad that you enjoyed aspects such as our location and found our staff pleasant during your visit. Your comments regarding breakfast have also been noted; we strive for excellence in all areas including food quality.

Thank you once again for bringing these matters to our attention. We hope you'll consider giving us another chance in the future so that we can provide you with a much-improved experience.

Warmest regards,
By Elin
Friends
30-39 years
Reviewed: 7 months ago (14/05/2025)
Date of experience: 05/2025

Great service from the staff in the reception!
Rooms are old, noisy and some things weren't working (like the toilet door).
Staff on the beach (especially one woman) were not very friendly and should not be working within hospitality.

Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you received great service from our reception staff and appreciated their efforts in making your experience enjoyable.

However, we sincerely apologize for the issues you encountered during your stay, particularly concerning the condition of your room and the unfriendliness of some beach staff members. Your comments about the noise levels and maintenance concerns, such as the toilet door not functioning properly, have been noted and will be addressed promptly by our management team.

We strive to provide a welcoming atmosphere for all our guests, so it is disappointing to learn that this was not reflected in your interactions on the beach. Please rest assured that we will take appropriate measures to ensure our team embodies hospitality at all times.

Your feedback is invaluable in helping us improve our services, and we hope you might consider giving us another opportunity in the future to provide you with a more satisfactory experience.

Thank you once again for your insights.

Warmest regards,
By Jonathan Chadwick
Couple
40-49 years
Reviewed: 7 months ago (13/05/2025)
Date of experience: 05/2025

Hotel location great, apart from that we where extremely let down and wouldn’t recommend or visit ever again

Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for not meeting your expectations, especially given our prime location that you appreciated.

We are truly sorry to hear about your experience at check-in and the attitude displayed by our staff. This is certainly not reflective of our standards, and we will address this matter internally to ensure it does not happen again in the future.

Your comments regarding the discrepancies between our online representation and what you experienced are concerning, and we appreciate you bringing this to our attention. We strive for transparency in showcasing our facilities, and we will review our marketing materials accordingly.

Additionally, I regret that breakfast did not meet your expectations, particularly regarding food temperature and availability of menu items. Your feedback is invaluable as it helps us improve service delivery in this area.

Regarding your experience at the bar, I understand how frustrating inconsistent pricing can be; we will investigate this issue further to ensure clarity for all guests moving forward.

We value your insights greatly as they help us enhance guest experiences at our hotel. Please know that we take these matters seriously, and I hope you might reconsider visiting us again in the future so we can provide a stay that reflects both our commitment to quality service and hospitality.

Thank you once again for sharing your thoughts with us.

Warmest regards,
By Mrs Horrocks
Couple
40-49 years
Reviewed: 7 months ago (10/05/2025)
Date of experience: 05/2025

Perfect we had a lovely few days in the hotel and will definitely return

Thank you so much for taking the time to share your wonderful feedback about your recent stay with us! We are thrilled to hear that you had a lovely few days at our hotel and that you plan to return.

It’s fantastic to know that you enjoyed our perfect location and found our service exemplary—especially your kind words about Sonia. We will be sure to pass along your compliments; she truly goes above and beyond for our guests.

We’re also pleased that you appreciated the cleanliness of your room, as well as the lovely facilities in the bathroom. It’s great to hear that you enjoyed our breakfast offerings too; we strive to provide a great selection alongside attentive service.

Thank you once again for your positive remarks regarding value for money during your package break. Your recommendation means a lot to us!

We look forward to welcoming you back soon!

Warmest regards,
No Public Name
Friends
70-79 years
Reviewed: 7 months ago (08/05/2025)
Date of experience: 05/2025

We enjoyed our week and would recommend staying at the hotel.

Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your week at our hotel and appreciate your recommendation.

It’s wonderful to know that you found our location convenient and that you were pleased with the comfort of your room, as well as the cleanliness maintained by our housekeeping team. Your positive remarks about the breakfast variety and bartender Mohamed's excellent service will certainly be shared with our staff; they work hard to ensure every guest has a memorable experience.

We sincerely apologize for any inconvenience caused by the water disruption during your stay. We strive to provide a seamless experience for all our guests, and we appreciate your understanding regarding this matter.

Thank you once again for your kind words and high ratings across various aspects of your stay. We look forward to welcoming you back in the future!

Warmest regards,
No Public Name
Couple
60-69 years
Reviewed: 7 months ago (07/05/2025)
Date of experience: 05/2025

Small hot room in great location

Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our great location, which is one of our standout features.

However, we sincerely apologize for the discomfort you experienced in your room due to the heat and lack of proper ventilation. Your comments about the shower not functioning correctly and the cleanliness issues you've highlighted are concerning, and we appreciate you bringing these matters to our attention.

Please rest assured that we take such feedback seriously as it helps us improve our services and facilities for future guests. We will be addressing these issues with our maintenance team immediately to ensure they are resolved promptly.

We value your insights and hope you will consider giving us another chance in the future so we can provide you with a more comfortable experience.

Thank you once again for your valuable feedback.

Warmest regards,
No Public Name
Couple
50-59 years
Reviewed: 7 months ago (06/05/2025)
Date of experience: 05/2025

Gepflegt und sauber !
Top Lage !!

Sehr geehrter Gast,

vielen Dank für Ihre Rückmeldung zu Ihrem Aufenthalt bei uns. Es freut uns sehr zu hören, dass Sie die Sauberkeit unserer Einrichtung sowie die zentrale Lage positiv hervorheben konnten.

Wir bedauern jedoch, dass Ihr Erlebnis beim Frühstück nicht Ihren Erwartungen entsprochen hat. Lange Wartezeiten sind inakzeptabel, und wir werden umgehend unser Team darauf hinweisen, um sicherzustellen, dass solche Situationen in Zukunft vermieden werden. Ihre Anmerkung zur Gemütlichkeit der Bar nehmen wir ebenfalls ernst; wir möchten unseren Gästen stets eine angenehme Atmosphäre bieten.

Vielen Dank auch für Ihr wertvolles Feedback zum Preis-Leistungs-Verhältnis – dies hilft uns dabei, unsere Dienstleistungen kontinuierlich zu verbessern.

Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und Ihnen ein noch besseres Erlebnis bieten zu können!

Mit freundlichen Grüßen,
By Harri Kivelä
Couple
50-59 years
Reviewed: 7 months ago (06/05/2025)
Date of experience: 05/2025

Sad that breakfast and the rooms were a huge disappointment. I will choose another hotel next time.

Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the disappointments you experienced during your visit, particularly concerning our breakfast service and room conditions.

We are sorry to hear that your breakfast orders were delayed or incomplete, as well as any negative interactions you had with our staff. This is certainly not reflective of our standards for customer service, and we will address this matter directly with our team to ensure it does not happen again.

Regarding your accommodations, we understand how important a clean and comfortable environment is for our guests. Your comments about the carpet stains and lack of air conditioning have been noted, and we will investigate these issues further to improve our facilities.

While we are pleased that you enjoyed our location and appreciated the bartender’s service at the bar, it is clear that we fell short in other areas during your stay. We value your input as it helps us identify where improvements are needed.

We hope you might consider giving us another chance in the future so we can provide you with a much better experience that meets your expectations.

Thank you once again for sharing your thoughts.

Warmest regards,
By David
Couple
60-69 years
Reviewed: 7 months ago (06/05/2025)
Date of experience: 04/2025

Super de locatie en vriendelijk personeel


Beste David,

Hartelijk dank voor je positieve feedback! We zijn blij te horen dat je genoten hebt van onze locatie en het vriendelijke personeel. Het is altijd fijn om te weten dat onze gasten een aangenaam verblijf hebben gehad. We hopen je in de toekomst opnieuw te mogen verwelkomen.

Met vriendelijke groet
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