Hotel Beau Rivage Nice hotel logohotel logo
Public Reviews Score
83%

"Very satisfied"

Based on 9,756 reviews across 12 portals
:
No Public Name
Family
70-79 years
Reviewed: 7 months ago (06/05/2025)
Date of experience: 05/2025

Wonderful time with my adult children.

Hej,

Tack så mycket för att du tog dig tid att ge oss din feedback! Vi är glada över att höra att du hade en underbar tid tillsammans med dina vuxna barn och uppskattade vårt läge samt frukosten.

Vi noterar också dina kommentarer angående välkomnandet, badrummet och barens inredning. Din åsikt är viktig för oss, och vi kommer definitivt att ta itu med dessa områden för att förbättra vår service och våra faciliteter.

Vi strävar alltid efter att erbjuda en högkvalitativ upplevelse för våra gäster, så vi uppskattar verkligen din insikt kring detta. Om du har fler synpunkter eller frågor är du alltid välkommen att kontakta oss direkt.

Tack igen för ditt besök och vi hoppas få möjlighet att välkomna dig tillbaka snart!

Med vänliga hälsningar,
No Public Name
Family
50-59 years
Reviewed: 8 months ago (04/05/2025)
Date of experience: 05/2025

Breakfast was chaos! Things and food was missing and didn’t make for a nice experience!

Thank you for taking the time to share your feedback with us. We sincerely apologize for the chaos you experienced during breakfast and understand how this impacted your overall stay. Your satisfaction is very important to us, and we regret that we fell short in this area.

We appreciate your positive comments regarding our location and other services; however, it is clear that we need to improve our breakfast operations to ensure a more enjoyable experience for all our guests. Please rest assured that we are addressing these issues with our team to prevent similar occurrences in the future.

Your feedback is invaluable as it helps us enhance our services and provide a better experience moving forward. If there’s anything further you would like to discuss or if you decide to visit us again, please do not hesitate to reach out directly.

Thank you once again for your insights.

Warmest regards,
By S.
Couple
60-69 years
Reviewed: 8 months ago (04/05/2025)
Date of experience: 04/2025

Gutes Hotel in sehr guter Lage
Frühstück mit Potenzial

Lieber S,

Vielen Dank für Ihre positive Rückmeldung!
Es freut uns, dass Ihnen unser Hotel und die Lage gefallen haben. Wir nehmen Ihre Anmerkung zum Frühstück ernst und werden weiterhin daran arbeiten, es zu verbessern.

Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!

Mit freundlichen Grüßen
No Public Name
Couple
60-69 years
Reviewed: 8 months ago (03/05/2025)
Date of experience: 05/2025

食事美味しく雰囲気も落ち着いていて快適だった

OMORI様

この度はご宿泊いただき、誠にありがとうございました。

お食事やホテルの落ち着いた雰囲気にご満足いただけたようで、大変嬉しく思います。
快適にお過ごしいただけたことが、私たちにとって何よりの喜びです。

またのお越しをスタッフ一同、心よりお待ちしております。

敬具
By Ute
Couple
60-69 years
Reviewed: 8 months ago (03/05/2025)
Date of experience: 04/2025

Gute Lage für einen Stadturlaub, Zimmer zu klein, Früstück in Ordnung

Liebe Ute,
vielen Dank für Ihr Feedback. Wir freuen uns über Ihre positiven Worte zur Lage und zum Service. Ihre Hinweise zur Zimmergröße und zum Lärm nehmen wir ernst und arbeiten daran, unseren Gästen ein noch angenehmeres Erlebnis zu bieten.
By Kazarian
Couple
70-79 years
Reviewed: 8 months ago (03/05/2025)
Date of experience: 05/2025

Déçus par rapport à notre séjour precedent

Nous vous remercions d'avoir pris le temps de partager vos impressions concernant votre récent séjour chez nous. Nous sommes ravis que vous ayez apprécié notre emplacement idéal à Nice, proche du parking et des attractions locales.

Cependant, nous sommes sincèrement désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes par rapport à votre précédent séjour. Les problèmes que vous avez rencontrés lors de votre arrivée sont inacceptables et ne reflètent pas les standards que nous visons à offrir. Nous avons bien noté vos remarques concernant la disponibilité tardive de votre chambre ainsi que les soucis liés aux installations sanitaires et à la salle de bain.

Votre retour sur le petit-déjeuner est également précieux ; nous comprenons qu'une meilleure organisation est nécessaire pour accueillir tous nos clients dans les meilleures conditions possibles.

Soyez assuré que nous prenons ces retours très au sérieux et travaillerons activement pour améliorer ces aspects afin d'offrir une expérience plus agréable lors de vos prochaines visites.

Nous espérons avoir l'opportunité de vous accueillir à nouveau et de vous montrer les améliorations apportées.

Bien à vous,
By pons
Couple
70-79 years
Reviewed: 8 months ago (02/05/2025)
Date of experience: 05/2025

A recommander très belle expérience pour découvrir Nice

Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez trouvé notre établissement idéal pour visiter Nice et que vous avez apprécié notre service ainsi que la qualité du petit-déjeuner.

Cependant, nous tenons à nous excuser pour les désagréments rencontrés concernant la climatisation et les mauvaises odeurs dans la salle de bain. Soyez assuré(e) que vos commentaires ont été transmis à notre équipe afin d'améliorer ces aspects pour nos futurs clients.

Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Nice, afin de vous offrir une expérience encore plus agréable.

Bien à vous,
No Public Name
Business
70-79 years
Reviewed: 8 months ago (02/05/2025)
Date of experience: 05/2025

Excellent Hotel and Service

Thank you for taking the time to share your wonderful feedback regarding your recent stay with us. We are thrilled to hear that you had such an excellent experience and appreciate your perfect ratings in every category!

It brings us great joy to know that our location, service quality, and cleanliness met your expectations. Our team works diligently to ensure each guest feels welcomed and comfortable during their stay. Your kind words about our breakfast and bar offerings are also greatly appreciated.

We are particularly grateful for your high recommendation score; it means a lot to us when guests choose to share their positive experiences with friends and colleagues.

Thank you once again for choosing our hotel. We look forward to welcoming you back in the future!

Warmest regards,
By Alicia Thorne
Family
60-69 years
Reviewed: 8 months ago (02/05/2025)
Date of experience: 04/2025

I wanted to love this hotel. The location was ideal and I love the Matisse influence throughout the hotel. Back in time it was probably all that I wanted it to be. We were there one night so we endured. It has so much potential but needs some real care and attention and updates to the linens. Someone should visit the rooms to see what needs fixed or replaced. Feels like a 4 star walking into the lobby but the stay felt more like a 2 star.

Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We genuinely appreciate your insights as they help us improve our services.

We are thrilled to hear that you loved our hotel's location and the Matisse influence throughout the property; it’s wonderful when guests recognize our unique design elements. However, we are truly sorry to learn that other aspects of your experience did not meet your expectations.

Your comments about room cleanliness, particularly regarding linens and maintenance issues such as the odor in the carpet and broken safe, are concerning. Please be assured that we take these matters seriously, and I will personally address them with our housekeeping team to ensure that necessary improvements are made promptly.

Additionally, I apologize for any delays you experienced during service requests; this is certainly not reflective of our usual standards. We strive to provide timely assistance to all our guests, and I regret that we fell short during your visit.

I am glad we could assist with delivering soup for your mother; thank you for acknowledging that effort amidst your concerns.

Your feedback is invaluable in helping us enhance guest experiences moving forward. We hope you might consider giving us another chance in the future so we can provide you with a much-improved stay.

Warmest regards,
No Public Name
Couple
70-79 years
Reviewed: 8 months ago (02/05/2025)
Date of experience: 05/2025

Our second visit to this hotel and we were not disappointed. It met the standards we originally sought. We will visit again.

Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are thrilled to hear that your second visit met all of your expectations and that you found our hotel to be a comfortable and convenient choice.

It is wonderful to know that you enjoyed our ideal location with easy access to Old Town and public transport. We take great pride in our team’s commitment to providing polite and helpful service, so we appreciate your kind words about our staff's demeanor during your stay.

We are also delighted that you found your room spacious and comfortable, as well as satisfied with the cleanliness maintained by our housekeeping team. Your positive comments about both breakfast and bar services highlight the hard work of our staff in ensuring a pleasant dining experience for all guests.

We understand that pricing is always a consideration; however, we are pleased that you felt the quality provided was worth it.

Thank you once again for recommending us so highly! We look forward to welcoming you back on your next visit.

Warmest regards,
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