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Public Reviews Score
82%

"Très satisfait"

Basé sur 9.246 avis sur 13 portail(s)
:
De Deborah Johnson
Amis
60-69 ans
Commenté: il y a 3 semaines (27/04/2024)
Date d'expérience: 04/2024

Loved our visit to Nice and overall was happy with most aspects the hotel. However, the foyer looks lovely but is soulless, it has no buzz or vibe so therefore doesn’t feel like somewhere you’d like to spend time. We didn’t use the bar as it was hardly ever open, on our arrival we were informed that it was closed as the barman was off sick, presumably then they only have the one. There are good things about this hotel but in our experience of the two rooms we went in we would definitely not describe it as 4*.

Dear Mr and Mrs JOHNSON, GRAY,

Thank you for taking the time to leave us a review.

We strive to make our guests' stays as comfortable, convenient and enjoyable as possible, and we apologise that this was not the case for you.

In our hotel, we strive to offer our guests the highest level of hospitality and service. We appreciate your feedback and will take it into account as we continue to refine and improve our services.

We sincerely hope to have the pleasure of welcoming you back to our establishment and to change your opinion!

Yours sincerely

The Beau Rivage team


Pas de nom public
Famille
50-59 ans
Commenté: il y a 3 semaines (26/04/2024)
Date d'expérience: 04/2024

It was nice! Sometimes the front staff could have been friendlier.

Dear Johnson,

Thank you for your review. We are delighted to hear that you had a nice stay at our hotel.

We are looking forward to welcomig you a next time

Beau Rivage team
De Mike and Jane Matejka
Couple
60-69 ans
Commenté: il y a 3 semaines (26/04/2024)
Date d'expérience: 04/2024

We loved the location and the staff. Would recommend it to anyone !

Hello Mister and Miss MATEJKA,

Thank you very much to have taken time to review your recent stay with us.
We are glad you had a nice experience.
We are looking forward to welcoming you again.

Warmest regards,

The team of the Hotel Beau Rivage
De Jess
Couple
30-39 ans
Commenté: il y a 3 semaines (26/04/2024)
Date d'expérience: 04/2024

Not a 4* Hôtel in the slightest, the reception area was nice then past that it all seemed to go down hill. The rooms are very basic and need updating. The bathroom also

Dear Jess,

First of all we would like to thank you for choosing our hotel for your stay in Nice.

We are delighted that you enjoyed our company, however we are sorry that you were not satisfied with your stay with us. Concerning the rooms, some of them have been renovated and the others are still to come.

We hope to have the opportunity to welcome you again during your next stay in Nice so that you may reconsider your position.

Yours sincerely

The Beau Rivage team
De Bleines
Couple
50-59 ans
Commenté: il y a 3 semaines (25/04/2024)
Date d'expérience: 04/2024

tres bien et je reviendrais surtout si vous faites de la fidelisatiion avec avantage

Merci d'avoir pris le temps de laisser un commentaire.
Au plaisir de vous accueillir à nouveau.
Bien à vous.
Pas de nom public
Couple
60-69 ans
Commenté: il y a 3 semaines (25/04/2024)
Date d'expérience: 04/2024

Det var mye støy utenfor rommet men flott beliggenhet ok kort avstand til alt . Veldig hyggelig betjening på hotellet .

Tusen takk for at du har tatt deg tid til å anmelde ditt siste opphold hos oss.
Vi er glade for at du likte beliggenheten vår, selv om du hadde et støyproblem.
Vi håper å ha en mulighet til å ønske deg velkommen til din neste tur til Nice.
Med vennlig hilsen,
De Anthony Tomes
Amis
60-69 ans
Commenté: il y a 3 semaines (24/04/2024)
Date d'expérience: 04/2024

A very nice experience with very friendly and welcoming staff. Would definitely stay again.

Thank you very much to have taken time to review your recent stay with us.
We are glad you had a nice experience.
We are looking forward to welcoming you again.
Warmest regards,
Pas de nom public
Couple
70-79 ans
Commenté: il y a 4 semaines (23/04/2024)
Date d'expérience: 04/2024

Très bon accueil, personnel attentif au bien être des clients

Merci d'avoir pris le temps de laisser un commentaire.
Nous sommes ravis de lire que vous avez apprécié notre accueil.
Au plaisir de vous accueillir à nouveau.
Bien à vous.
Pas de nom public
Amis
50-59 ans
Commenté: il y a 4 semaines (23/04/2024)
Date d'expérience: 04/2024

We have a nice stay!

Thank you for your review.
We are glad to read that you had a nice stay.
We are looking forward to welcoming you again soon.
Best regards,
De BASSON
Couple
50-59 ans
Commenté: il y a 4 semaines (22/04/2024)
Date d'expérience: 04/2024

Second séjour parfait. Le personnel est très agréable, l’hôtel est très bien situé.

Chère Mme Basson,

Nous sommes ravis d'apprendre que vous avez passé un agréable séjour. Ca nous fait toujours plaisir de vous voir au sein de notre hôtel.

En vous remerciant pour votre commentaire, à bientôt :)

Equipe Beau Rivage
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