Hotel Beau Rivage Nice hotel logohotel logo
Public Reviews Score
83%

"Very satisfied"

Based on 9,350 reviews across 12 portals
:
By HNAT
Couple
50-59 years
Reviewed: 12 months ago (10/08/2024)
Date of experience: 08/2024

Hôtel bien situé, personnel agréable et disponible bémol sur le petit déjeuner ( description ci dessus et réserves sur les pots de confiture à la place de confiture individuelle faisant plus penier à une cantine au un hotel 4*

Merci d'avoir pris le temps de partager vos impressions sur votre séjour dans notre hôtel. Nous sommes ravis d'apprendre que vous avez apprécié notre emplacement ainsi que la disponibilité et l'amabilité de notre personnel.

Nous tenons cependant à nous excuser pour les désagréments rencontrés lors du petit déjeuner. Votre retour concernant le réapprovisionnement du buffet est très précieux pour nous, et nous comprenons combien il est important d'offrir une expérience agréable dès le matin. Nous allons examiner ce point afin d'améliorer nos services et garantir que tous nos clients puissent profiter pleinement des options proposées.

Concernant les pots de confiture, nous apprécions votre remarque et envisagerons des alternatives qui répondent mieux aux attentes liées à un hôtel 4 étoiles.

Nous espérons avoir l'opportunité de vous accueillir à nouveau dans notre établissement pour vous offrir une expérience encore meilleure.

Cordialement,
No Public Name
Family
<20 years
Reviewed: 12 months ago (10/08/2024)
Date of experience: 08/2024

We loved Nice and the south of France... can we move there!!!!!

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you loved Nice and enjoyed our prime location across from the beach and near Old Town—it's truly a beautiful part of the world!

We appreciate your kind words about our staff, especially your recognition of our hardworking waitress at breakfast! We take great pride in providing excellent service, and it’s fantastic to know that her efforts made a positive impact on your stay.

I apologize for the inconvenience you experienced with the air conditioning not cooling enough; we will certainly look into this matter to ensure future guests have a more comfortable experience. Additionally, I’m sorry about the missed towel replacement but glad to hear you managed well despite this minor hiccup.

Your feedback regarding cleanliness and value is greatly appreciated as well! We strive to provide a great experience at a fair price, so it's lovely to know we met your expectations in these areas.

Thank you once again for your thoughtful review. We hope you'll consider visiting us again soon—who knows, maybe one day you'll make that move to Nice!

Warm regards,
By NEIL SUPERFON
Couple
70-79 years
Reviewed: 12 months ago (09/08/2024)
Date of experience: 08/2024

WELOVE YOUR HOTEL & IT;S LOCATION. WE HAVE STAYED WITH YOU 4 TIMES AND HOE TO BED BACK SOON. I AM A TRAVEL AGENT AND HAVE BOOKED CLIENTS AT THE HOTEL OVER THE YEARS AND THEY WERE VERY STAISFIED!

Thank you so much for your wonderful review! We are absolutely thrilled to hear that you love our hotel and its location as much as we do. It’s fantastic to know that you've chosen us four times already, and we can’t wait to welcome you back again soon!

As a travel agent, your recommendation means the world to us, and we're delighted that your clients have had such satisfying experiences during their stays. We truly appreciate your support and trust in us.

If there’s anything specific you'd like for your next visit or if you have any special requests, please don’t hesitate to reach out. Safe travels until we see you again!

Warm regards,
By Jörg Dinkelacker
Couple
50-59 years
Reviewed: 12 months ago (08/08/2024)
Date of experience: 08/2024

Tolles und sehr schönes Hotel mit top Lage zum Strand und Altstadt mit sehr freundlichem Personal und einem angemessenen Preis !

vielen Dank für Ihre wunderbare Bewertung! Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt in unserem Hotel genossen haben.

Wir sind stolz auf unsere zentrale Lage, die es unseren Gästen ermöglicht, sowohl den Strand als auch die Altstadt bequem zu erreichen. Ihr Lob über unser freundliches Personal bedeutet uns viel – wir legen großen Wert darauf, unseren Gästen einen hervorragenden Service zu bieten.

Es ist schön zu wissen, dass Sie auch mit dem Preis-Leistungs-Verhältnis zufrieden waren. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!

Herzliche Grüße,
No Public Name
Family
30-39 years
Reviewed: 12 months ago (08/08/2024)
Date of experience: 08/2024

Personnel agréable. Petit déjeuner très bon .

Merci beaucoup pour votre commentaire chaleureux ! Nous sommes ravis d'apprendre que vous avez trouvé notre personnel agréable et que vous avez apprécié notre petit déjeuner. Votre satisfaction est notre priorité, et vos retours positifs nous encouragent à continuer à offrir le meilleur service possible.

Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt !

Cordialement,
No Public Name
Couple
30-39 years
Reviewed: 12 months ago (04/08/2024)
Date of experience: 07/2024

bad experience because of old rooms

Thank you for taking the time to provide feedback on your recent stay. We apologize that your experience was not up to our usual standards. We appreciate your comments regarding the room condition and amenities, and we will address these issues with our team to ensure improvements are made. Your satisfaction is important to us, and we hope you will give us another opportunity to exceed your expectations in the future. Thank you for bringing these concerns to our attention.
By TAULAIGO
Family
50-59 years
Reviewed: 12 months ago (04/08/2024)
Date of experience: 08/2024

Je tiens à féliciter l’ensemble du personnel pour sa gentillesse extrême et son grand professionnalisme ainsi que la direction qui nous a offert un verre au bar… Je reviendrai avec plaisir.

Nous vous remercions sincèrement pour vos aimables paroles concernant notre personnel et la direction de l'hôtel. Nous sommes ravis de savoir que vous avez apprécié votre séjour parmi nous.

Nous prenons note de vos commentaires concernant le bruit des noctambules malgré le double vitrage au 1er étage, ainsi que l'odeur forte des canalisations dans la salle de bain. Votre feedback est précieux pour nous et sera transmis aux départements concernés afin d'améliorer nos services.

Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite.

Cordialement,
No Public Name
Couple
30-39 years
Reviewed: 12 months ago (04/08/2024)
Date of experience: 08/2024

Sehr guter Service, tolle Lage

Vielen Dank für Ihr positives Feedback! Es freut uns sehr zu hören, dass Sie mit unserem Service zufrieden waren und die Lage genossen haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Vielen Dank für Ihren Besuch!
No Public Name
Family
50-59 years
Reviewed: 12 months ago (03/08/2024)
Date of experience: 08/2024

Very pleasant and well located

Thank you so much for taking the time to leave such a detailed review! We're thrilled to hear that you found our location pleasant and our service helpful and efficient. Your feedback on the room, bathroom, and breakfast is greatly appreciated. We apologize for the damp smell in the bathroom and the slippery shower situation. We will definitely look into providing rubber mats in the future to ensure guest safety. We're glad you enjoyed our breakfast selection and found our prices reasonable. Thank you for choosing to stay with us!
By Van Oostrum
Couple
50-59 years
Reviewed: 12 months ago (02/08/2024)
Date of experience: 08/2024

Location is perfect, hotel is standard

Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hotel's location perfect.

We appreciate your comments regarding the breakfast options and apologize for any inconvenience caused by the limited choices and absence of fresh fruit. Your feedback is valuable to us, and we will certainly take it into consideration as we strive to improve our services.

Thank you again for sharing your thoughts with us, and we hope to have the opportunity to welcome you back in the future.

Warm regards,
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