Hotel Beau Rivage Nice hotel logohotel logo
Public Reviews Score
83%

"Very satisfied"

Based on 9,761 reviews across 12 portals
:
By Jan Weber
Couple
70-79 years
Reviewed: 1 year ago (06/10/2024)
Date of experience: 10/2024

For us a perfect hotel on a perfect location.

Sir WEBER,
Thank you very much for your kind feedback! We are delighted to hear that you found our hotel perfect and that its location met your expectations. Your satisfaction is our priority, and we would be thrilled to welcome you back on your next visit!
The Reception
By Miss Arscott
Alone
50-59 years
Reviewed: 1 year ago (05/10/2024)
Date of experience: 10/2024

I enjoyed my stay at Beau Rivage. The only thing which was little difficult was the noise from the street, revellers at 2am, 3am then refuse collection at 6am, but this is not within your control.

Madam,
Thank you very much for your feedback! We are truly happy to hear that you enjoyed your stay at Beau Rivage. We understand that the street noise, especially at 2 AM and 3 AM, along with the refuse collection at 6 AM, may have been a bit disruptive. We do our best to ensure the comfort of our guests. We hope to welcome you back soon and provide you with an even more pleasant experience!
The Reception
No Public Name
Couple
60-69 years
Reviewed: 1 year ago (04/10/2024)
Date of experience: 10/2024

Very good, really liked the location to the sea, town and restaurants.

Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed our prime location near the sea, town, and restaurants. It’s wonderful to know that our friendly staff contributed positively to your stay.

We appreciate your feedback regarding the comfort of your room and the issues you encountered with the bathroom amenities. Please accept our sincerest apologies for any inconvenience caused by the towel rack and the temperature in your room. Your comments about the towels being worn have been noted as well; we strive for high standards in all aspects of our accommodations.

Regarding cleanliness, we take this matter seriously and will ensure that our housekeeping team addresses these concerns promptly.

Thank you once again for your valuable insights. We hope to welcome you back soon for an even better experience!

Warmest regards,
No Public Name
Friends
60-69 years
Reviewed: 1 year ago (03/10/2024)
Date of experience: 09/2024

Wonderful stay in every respect and we will definitely come back.

Thank you so much for your enthusiastic review! We’re thrilled to hear that you had a wonderful stay with us and enjoyed exploring the charming old town. Your kind words about our location, service, room, bathroom, and cleanliness truly mean a lot to our team.

We’re delighted that you found everything to your satisfaction and appreciate your feedback on the welcome experience. We strive to make every guest feel special from the moment they arrive!

We can’t wait to welcome you back for another fantastic visit. If there’s anything specific we can do next time to make your stay even better, please let us know!

Warmest regards,
No Public Name
Couple
70-79 years
Reviewed: 1 year ago (03/10/2024)
Date of experience: 10/2024

Very enjoyable. Very helpful front desk

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found your stay very enjoyable and appreciated our helpful front desk team. It’s wonderful to see such high ratings for our location, service, welcome, room quality, and cleanliness—your positive feedback truly brightens our day!

We also appreciate your constructive comments about the bathroom facilities. We understand how important these details are for a comfortable stay. Your suggestions regarding the grab rail for the shower and soap accessibility will be taken into consideration as we strive to enhance our guests' experiences.

We're glad you enjoyed breakfast too! If there's anything else you'd like to share or if you have further suggestions for improvement, please feel free to reach out.

We hope to welcome you back soon!

Warmest regards,
No Public Name
Couple
50-59 years
Reviewed: 1 year ago (02/10/2024)
Date of experience: 10/2024

Great stay and perfect location

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great stay and enjoyed our perfect location. It’s fantastic to see such high ratings across the board—from our service and cleanliness to your experience at breakfast and the bar.

Your enthusiasm truly brightens our day! We strive to provide an exceptional experience for all our guests, and it sounds like we hit the mark during your visit.

We can’t wait to welcome you back for another memorable stay!

Warmest regards,
No Public Name
Friends
40-49 years
Reviewed: 1 year ago (02/10/2024)
Date of experience: 10/2024

Good, Excellent location. Good breakfast although coffee could be improved. Room was spacious and a good temperature. shower was adequate. Beds were comfy.

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our excellent location and found your room spacious and comfortable—it's great to know that you felt at ease during your stay.

We appreciate your feedback on breakfast, especially regarding the coffee temperature and availability of utensils. We will certainly look into improving this aspect for future guests.

I’m sorry to hear about the issues with the shower temperature fluctuations and the slippery surface; safety is a top priority for us, and we’ll address these concerns promptly. Additionally, we’ll check on the television remote control situation as well.

Your comments about cleanliness are also important to us, and we’ll ensure our team pays extra attention in this area moving forward.

Thank you again for your valuable insights! We hope to welcome you back soon for an even better experience!

Warmest regards,
No Public Name
Friends
40-49 years
Reviewed: 1 year ago (02/10/2024)
Date of experience: 10/2024

Hotel was alright but the staff at the counter - especially the one we checked out with was REALLY rude!!

The guy who took our luggage to store during the afternoon after check out was really nice and polite though :)

Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the unpleasant experience you encountered during your checkout process. It is concerning to hear that our staff did not meet the standards of service we strive for, and we understand how this could lead to frustration.

We appreciate your kind words about our luggage attendant; it’s always encouraging to know when our team members are making a positive impact on our guests' experiences. However, please rest assured that we will address your concerns regarding the rude behavior at checkout with our management team to ensure that all guests receive courteous and respectful service.

Your feedback is invaluable in helping us improve, and we hope you might consider giving us another chance in the future. If there’s anything further you would like to discuss or if there’s any way we can assist you moving forward, please feel free to reach out directly.

Thank you once again for bringing this matter to our attention.

Warmest regards,
By Laurie Kutch
Couple
50-59 years
Reviewed: 1 year ago (01/10/2024)
Date of experience: 09/2024

We were very happy and would gladly stay here again. The staff was very helpful and welcoming. The room was clean and well-appointed. Breakfast had a number of choices that satisfied both my husband and myself. I could not have asked for a better location. We could walk out of the front door and be on the Promenade des Anglais, find a restaurant, find shopping or get gelato in 1-2 minutes. Getting to the trams was also quick and quite easy. This is a perfect place to stay in Nice.

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience during your stay with us, especially while participating in the Ironman race!

It’s fantastic to know that our staff made you feel welcomed and that you found your room clean and comfortable. We take great pride in providing a variety of breakfast options, so we’re glad it met both yours and your husband’s expectations!

We couldn’t agree more about our location—it truly is perfect for exploring all that Nice has to offer, from the Promenade des Anglais to delightful restaurants and gelato shops just moments away.

We appreciate your feedback regarding the shower glass; we’ll certainly look into this as part of our ongoing efforts to enhance our guests’ experiences.

Thank you once again for recommending us! We would love to welcome you back on your next visit to Nice.

Warmest regards,
By Christina Helweg
Friends
50-59 years
Reviewed: 1 year ago (30/09/2024)
Date of experience: 09/2024

Very good and perfectly located hotel in Nice!

Thank you for taking the time to share your wonderful feedback regarding your recent stay with us in Nice! We are thrilled to hear that you had a very good experience and found our hotel perfectly located.

Your outstanding ratings across all categories—Location, Service, Welcome, Room, Bathroom, Cleanliness, and Breakfast—are truly appreciated. It is our goal to provide exceptional service and comfort to all our guests, and we are delighted that we met your expectations.

We look forward to welcoming you back on your next visit. If there’s anything specific you would like during your next stay or any suggestions you may have for us, please feel free to reach out.

Warmest regards,
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