Hotel Beau Rivage Nice hotel logohotel logo
Public Reviews Score
83%

"Very satisfied"

Based on 9,762 reviews across 12 portals
:
By Karen wyper
Friends
60-69 years
Reviewed: 1 year ago (30/09/2024)
Date of experience: 09/2024

Hotel was ok location was the best part wouldn’t go back though as breakfast terrible

Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your kind words about our central location and the helpfulness of our reception staff. It’s always encouraging to hear when our team makes a positive impact on our guests' experience.

However, we are truly sorry to learn that other aspects of your stay did not meet your expectations, particularly concerning breakfast. Your comments about the disorganization and limited options have been noted and will be addressed with our dining team as we strive for continuous improvement in this area.

We also regret that you found the room size and bathroom amenities lacking; guest comfort is a priority for us, and we will review these concerns further.

Your feedback is invaluable as it helps us enhance our services for future guests. We hope you might consider giving us another chance in the future so we can provide you with an improved experience.

Thank you once again for sharing your thoughts.

Warmest regards,
By Kerstin Macho
Friends
30-39 years
Reviewed: 1 year ago (30/09/2024)
Date of experience: 09/2024

Having a nice City Trip

Thank you for taking the time to share your feedback regarding your recent city trip with us. We are delighted to hear that you enjoyed our prime location and appreciated the warm welcome from our team. Your high ratings in cleanliness and service are particularly encouraging, as we strive to provide a comfortable and enjoyable experience for all our guests.

We also appreciate your insights on areas where we can improve. We take note of your comments regarding the bar experience and pricing; this information is invaluable as we continually seek ways to enhance our offerings.

It’s great to know that you enjoyed breakfast during your stay! We hope it added a delightful start to your day.

Thank you once again for your thoughtful review. We look forward to welcoming you back on your next visit!

Warmest regards,
By Christopher Johns
Friends
50-59 years
Reviewed: 1 year ago (29/09/2024)
Date of experience: 09/2024

The Beau Rivage is like a second home for us. We've stayed there many times and we love the location and the friendliness of the staff.

Thank you so much for taking the time to share your wonderful feedback about your experiences at Beau Rivage! We are thrilled to hear that you consider us your second home and that our location and friendly staff have consistently met your expectations.

Your high ratings across various aspects of your stay truly mean a lot to us. We strive to provide exceptional service and comfort, and it's rewarding to know that we succeeded during your visits.

We also appreciate your suggestion regarding better lighting in the bathroom. Your input is invaluable as we continuously seek ways to enhance our guests' experience. Rest assured that we will take this into consideration for future improvements.

Thank you once again for your kind words and support. We look forward to welcoming you back soon!

Warmest regards,
By Ruwaida Hami
Couple
50-59 years
Reviewed: 1 year ago (29/09/2024)
Date of experience: 09/2024

Amazing i enjoyed the coffee machine , I liked the balcony

Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us and found our coffee machine delightful. It’s great to know that you appreciated the balcony as well—it truly offers a lovely space to relax.

We are also pleased that you rated us highly across various categories such as location, service, and cleanliness. Your satisfaction is our top priority, and it’s rewarding to see that reflected in your responses.

Thank you for recommending us; we look forward to welcoming you back on your next visit!

Warmest regards,
By Sven Norland
Couple
60-69 years
Reviewed: 1 year ago (29/09/2024)
Date of experience: 09/2024

Expected more from a 4 star hotel. Have stayed ther before, this time it was a step forward, but still more to be done, eg the breakfast room is way too small, no greens (salad, tomato, cucomber etc), no fresh fruit and an orange juice that was far from freshly squeezed. The croissant was excellent though!

Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your loyalty as a returning guest and value your insights.

We are pleased to hear that you enjoyed our excellent croissant and found our location and service satisfactory. However, we sincerely apologize for not meeting your expectations in several areas, particularly concerning the breakfast offerings and space constraints in the breakfast room.

Your comments about the lack of fresh greens, fruits, and freshly squeezed juice have been noted, and we will certainly take them into consideration as we strive to enhance our breakfast experience for all guests. Additionally, we recognize that a more spacious dining area would greatly improve comfort during meal times.

We aim to provide an exceptional experience at our 4-star hotel, and your feedback is invaluable in helping us achieve this goal. We hope to welcome you back soon so you can see the improvements firsthand.

Thank you once again for sharing your thoughts with us!

Warmest regards,
No Public Name
Couple
30-39 years
Reviewed: 1 year ago (29/09/2024)
Date of experience: 09/2024

Very good Location in the Centre, the Room could be renovated

Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location in the center, as well as the high level of service provided by our staff. Your positive remarks about cleanliness are greatly appreciated, as we strive to maintain a welcoming environment for all our guests.

We also acknowledge your concerns regarding the condition of the room and bathroom furniture. Please rest assured that we take such feedback seriously, and we are actively exploring options for renovations to enhance our guest experience further.

We appreciate your input on breakfast being crowded; this is valuable information that will help us improve our services during peak times.

Thank you once again for your thoughtful review. We hope to welcome you back soon, where we aim to provide an even better experience!

Warmest regards,
No Public Name
Friends
60-69 years
Reviewed: 1 year ago (27/09/2024)
Date of experience: 09/2024

A very welcoming and friendly hotel in an excellent location. All members of staff were very kind and pleasant. It was wonderful to have such a wide choice of restaurants right beside us. We particularly enjoyed being so close to the beach.

Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you found our location excellent and appreciated the warmth and kindness of our staff during your stay. It is always our goal to provide a welcoming environment for all our guests.

However, we sincerely apologize for not meeting your expectations in certain areas, particularly concerning room amenities and cleanliness. Your comments about the need for English-speaking channels on television and having a bath available are valuable insights that we will take into consideration as we strive to enhance our offerings.

We understand how important these aspects are for a comfortable stay, and we appreciate your feedback as it helps us identify areas where we can improve. Please rest assured that we are committed to addressing these issues promptly.

Thank you once again for your input, and we hope you will consider staying with us again in the future so that we may provide you with an even better experience.

Warmest regards,
No Public Name
Alone
50-59 years
Reviewed: 1 year ago (26/09/2024)
Date of experience: 09/2024

the staff was wonderful! thank you

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a fantastic experience with us. It’s great to know our staff made a positive impression on you – they truly strive to provide the best service possible.

We’re also delighted that you enjoyed all aspects of your stay, from the cleanliness of your room to the delicious breakfast and bar experience. Your kind words motivate us to keep delivering exceptional service!

We can’t wait to welcome you back for another amazing stay. If there’s anything else we can do for you in the future, please don’t hesitate to reach out!

Warmest regards,
By Steph
Couple
40-49 years
Reviewed: 1 year ago (26/09/2024)
Date of experience: 09/2024

Would not stay again

Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize that your experience did not meet your expectations.

We appreciate your positive comments about our location, service, and welcome; however, we are concerned to hear about the issues you encountered in your room and bathroom. Your suggestions regarding better hair dryers, additional pillows, lighter blanket options, and a full glass partition are invaluable as we strive to enhance our guests' comfort.

Additionally, we regret that our breakfast offerings fell short of your expectations. Please rest assured that we will address these concerns with our team to ensure improvements are made moving forward.

Your feedback is crucial in helping us provide a better experience for all our guests. We hope you might consider giving us another chance in the future so we can provide you with an improved stay.

Thank you once again for sharing your thoughts.

Best regards,
No Public Name
Family
40-49 years
Reviewed: 1 year ago (26/09/2024)
Date of experience: 09/2024

I was in town for the Ironman World Championship. Your hotel and staff were very accommodating. Location was perfect! Would highly recommend!

Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us during the Ironman World Championship. It’s fantastic to know that our team made a positive impression and that you found our location perfect for your needs.

Your kind words about our service and accommodations truly mean a lot to us. We strive for excellence in every aspect—from cleanliness to creating a welcoming atmosphere—and we’re delighted that you rated us so highly across the board!

We appreciate your recommendation and hope to welcome you back on your next visit. Best of luck with all your future adventures!

Warmest regards,
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