Hotel Beau Rivage Nice hotel logohotel logo
Public Reviews Score
83%

"Very satisfied"

Based on 9,762 reviews across 12 portals
:
No Public Name
Alone
40-49 years
Reviewed: 1 year ago (07/09/2024)
Date of experience: 09/2024

I never felt so relaxed and safe traveling alone!

Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you felt relaxed and safe while traveling alone. Your comfort and peace of mind are our top priorities, and it's fantastic to know we were able to provide that for you.

We hope to welcome you back soon for more memorable adventures! Safe travels!

Warmest regards,
No Public Name
Family
40-49 years
Reviewed: 1 year ago (04/09/2024)
Date of experience: 08/2024

Location of hotel was great our room lacked the cleanliness that one would expect from this level of hotel.

Thank you for taking the time to share your feedback regarding your recent stay with us. We are glad to hear that you enjoyed the location of our hotel; however, we sincerely apologize for the issues you encountered with the cleanliness of your room and the overall maintenance.

Your comments about the stained carpet and the general sense of disrepair are concerning, and we take them very seriously. Cleanliness is a top priority for us, and we will be addressing these matters with our housekeeping team to ensure that we uphold the high standards expected at our hotel.

Additionally, we regret to hear about the inconsistency in daily service. We are committed to providing our guests with a seamless experience, and your feedback will help us improve our processes.

We value your insights and hope to have the opportunity to welcome you back in the future, where we can provide you with a much-improved experience.

Thank you once again for your feedback.

Warmest regards,
By Broberg
Family
60-69 years
Reviewed: 1 year ago (04/09/2024)
Date of experience: 09/2024

Good service and clean.

Thank you so much for taking the time to share your feedback with us! We’re thrilled to hear that you enjoyed our clean and welcoming environment, as well as the high level of service provided by our team. It’s wonderful to know that you found our breakfast and bar offerings to your liking too!

We appreciate your feedback regarding the room rating of 3/5. Your insights are invaluable to us, and we are continuously working to enhance our guests' experiences. If there are specific areas in the room that you feel could use improvement, we would love to hear more about it!

Thank you once again for your kind words and for recommending us to others! We look forward to welcoming you back for another enjoyable stay.

Warmest regards,
No Public Name
Couple
40-49 years
Reviewed: 1 year ago (03/09/2024)
Date of experience: 08/2024

C'est la troisième fois que nous venons et nous apprécions tout particulièrement la localisation et l'accès à la plage privée. Le fait de pouvoir laisser nos bagages et nous changer sur place le jour de l'arrivée et du départ est très agréable.

Merci beaucoup d'avoir pris le temps de partager votre expérience lors de votre troisième séjour chez nous. Nous sommes ravis d'apprendre que vous appréciez notre localisation ainsi que l'accès à notre plage privée, ainsi que la possibilité de gérer vos bagages et de vous changer sur place.

Nous tenons également à vous remercier pour vos commentaires constructifs concernant la chambre et la salle de bain. Nous prenons vos remarques très au sérieux et nous allons examiner les points que vous avez soulevés, notamment le besoin de rafraîchissement, le bruit de la climatisation et les odeurs désagréables. Votre confort est notre priorité et nous nous engageons à améliorer ces aspects pour garantir une expérience encore plus agréable à l'avenir.

Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement et de vous offrir un séjour qui répondra pleinement à vos attentes.
Bien à vous.
By Siri tjetland
Friends
<20 years
Reviewed: 1 year ago (02/09/2024)
Date of experience: 09/2024

Very good, stayed there arven years ago too, and ess very happy:)

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a very good stay and that you were happy during your previous visit as well. It’s always wonderful to welcome back our guests!

We appreciate your kind words about our location, service, and the warm welcome you received. It's also great to know that you enjoyed your breakfast! We strive to maintain a clean and pleasant environment for all our guests, so your feedback on cleanliness means a lot to us.

We understand that the room size was a bit smaller than you expected, and we truly appreciate your insights. We’ll continue to work on providing comfortable accommodations for everyone.

We hope to see you again soon for another enjoyable stay!

Warmest regards,
No Public Name
Couple
60-69 years
Reviewed: 1 year ago (01/09/2024)
Date of experience: 08/2024

Don't understand why residents are expected to pay 28 euro per person to use hotel sunbeds on the beach. Not told when booking in that there was sunbeds available but too expensive anyway.

Thank you for taking the time to share your thoughts with us! We truly appreciate your feedback, as it helps us improve our services.

I understand your confusion regarding the sunbed fees. We strive to communicate all costs clearly during the booking process, and I’m sorry to hear that this wasn’t your experience. Your feedback will be shared with our team to ensure we improve in this area.

I also appreciate your comments about the superior room. We aim to provide comfortable accommodations, and I regret that the room did not meet your expectations. Your points about the size, tea options, and fridge space are valuable, and we’ll certainly look into these aspects to enhance our guests' experience.

On a positive note, I’m glad to hear you enjoyed our location and found our staff helpful! We take pride in maintaining high cleanliness standards, and it’s wonderful to know that this was a highlight of your stay.

Thank you again for your insights. We hope to have the opportunity to welcome you back and provide a more enjoyable experience in the future!

Warmest regards,
No Public Name
Couple
50-59 years
Reviewed: 1 year ago (31/08/2024)
Date of experience: 06/2024

Lovely ambiance, breakfast & location good.

Thank you so much for your lovely review! We're thrilled to hear that you enjoyed our ambiance, breakfast, and location. It means a lot to us that you had a positive experience. We hope to welcome you back soon for another delightful stay!

Warm regards,
By Dimino
Couple
70-79 years
Reviewed: 1 year ago (31/08/2024)
Date of experience: 08/2024

Cet hôtel est parfait pour son emplacement. Le petit déjeuner est excellent. Le personnel est aux petits soins pour les clients. Séjour très agréable. Nous reviendrons

Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez trouvé notre emplacement idéal et que vous avez apprécié la qualité de notre petit déjeuner ainsi que l'attention de notre personnel. Votre satisfaction est notre priorité, et nous sommes heureux que votre séjour ait été agréable.

Nous avons bien noté vos remarques concernant le bruit de la rue et l'odeur dans la salle de bain. Soyez assuré que nous prenons ces points très au sérieux et que nous travaillerons à les améliorer pour garantir un confort optimal à nos futurs clients.

Concernant le rapport qualité-prix, nous nous efforçons de proposer des services de haute qualité, et vos commentaires nous aideront à évaluer notre offre.

Nous serions ravis de vous accueillir à nouveau lors de votre prochain séjour. N'hésitez pas à nous contacter directement pour toute demande spéciale.

Cordialement,
No Public Name
Family
70-79 years
Reviewed: 1 year ago (31/08/2024)
Date of experience: 08/2024

A wonderful relaxing staff. Excellent!

Thank you so much for taking the time to share your wonderful experience with us! We’re thrilled to hear that you found our staff friendly and helpful, and that you enjoyed our convenient location near the old town and beach.

It’s fantastic to know that you appreciated the comfort of your room and our breakfast offerings, especially the gluten-free options! We always strive to accommodate dietary preferences, so we’ll certainly take your suggestion about adding gluten-free cereal into consideration for future improvements.

We apologize for any inconvenience caused by the absence of room service. Our team is always here to assist you in any way possible during your stay!

Thank you once again for your kind words. We hope to welcome you back soon for another relaxing getaway!

Warmest regards,
No Public Name
Couple
70-79 years
Reviewed: 1 year ago (31/08/2024)
Date of experience: 08/2024

Ein charmantes Hotel mit sehr freundlichem Team in unmittelbarer Nähe zur Promenade, zum Cours Saley, zum Place Massena…

Thank you so much for your wonderful review! We’re thrilled to hear that you found our hotel charming and enjoyed the warm hospitality from our friendly team. It’s great to know that our location near the promenade, Cours Saleya, and Place Massena made your stay even more enjoyable.

We hope to welcome you back soon for another delightful experience!

Warmest regards,
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