Hotel Beau Rivage Nice hotel logohotel logo
Public Reviews Score
83%

"Very satisfied"

Based on 9,762 reviews across 12 portals
:
No Public Name
Business
50-59 years
Reviewed: 1 year ago (25/08/2024)
Date of experience: 08/2024

Sejour impeccable. Parfait

Monsieur,
Nous vous remercions pour votre excellent commentaire ! Nous sommes ravis d'apprendre que vous avez eu une très bonne expérience avec nous.
Votre satisfaction est notre priorité absolue, et il est toujours gratifiant de savoir que nos efforts trouvent un écho auprès de nos clients. Si nous pouvons faire quoi que ce soit pour améliorer votre prochain séjour, n'hésitez pas à nous contacter.

Nous nous réjouissons de vous accueillir à nouveau bientôt !

Chaleureuses salutations,

By MB
Family
50-59 years
Reviewed: 1 year ago (24/08/2024)
Date of experience: 08/2024

Discrétion, simplicité, propreté, emplacement, service : tout ce qu'il nous fallait pour nous reposer après de longues journées à découvrir Nice et ses alentours.

Bonjour, nous vous sommes très reconnaissants pour votre séjour avant tout et vos retours qui nous comblent de joie.
Merci mille fois pour vos mots sur la propreté, la discrétion, l'emplacement, le service et le calme.
Nous avons hâte de vous accueillir très prochainement pour prendre soin de vous.
Bien Cordialement
No Public Name
Family
50-59 years
Reviewed: 1 year ago (23/08/2024)
Date of experience: 08/2024

Enjoyed the beach and location. Everything was in walking distance.

Sir,

Thank you so much for your wonderful review! We’re thrilled to hear that you had a very good experience with us.
Your satisfaction is our top priority, and it’s always rewarding to know that our efforts resonate with our guests. If there’s anything else we can do to make your next stay even better, please don’t hesitate to reach out.

We look forward to welcoming you back soon!

Warm regards,
By Andrea
Family
50-59 years
Reviewed: 1 year ago (23/08/2024)
Date of experience: 08/2024

Schönes Hotel, tolle Lage mit einen eigenen Beach Club, der leider schon ziemlich in die Jahre gekommen ist.
Der Service ist gut und das Personal sehr hilfsbereit.

Vielen Dank für Ihre wunderbare Bewertung! Es freut uns sehr zu hören, dass Sie eine sehr gute Erfahrung mit uns gemacht haben.
Ihre Zufriedenheit hat für uns oberste Priorität, und es ist immer erfreulich zu wissen, dass unsere Bemühungen bei unseren Gästen Anklang finden. Wenn es etwas gibt, was wir tun können, um Ihren nächsten Aufenthalt noch besser zu machen, zögern Sie bitte nicht, uns zu kontaktieren.

Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen!

Mit freundlichen Grüßen,

No Public Name
Couple
60-69 years
Reviewed: 1 year ago (20/08/2024)
Date of experience: 08/2024

Overall we were very satisfied with our stay at the hotel.

Dear Parsons,

Thank you for taking the time to share your experience with us! We are thrilled to hear that you were very satisfied with your stay at our hotel.

It’s wonderful to know that our team was able to assist you in changing rooms to accommodate your husband’s needs. We strive to provide exceptional service and ensure that all our guests have a comfortable and enjoyable experience.

We appreciate your kind words about our staff, and we will be sure to pass along your compliments. Should you choose to stay with us again, we look forward to welcoming you back!

Warmest regards,

The front desk

Alicia
No Public Name
Family
60-69 years
Reviewed: 1 year ago (20/08/2024)
Date of experience: 08/2024

Great experience- we will come back!

Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you had a great experience with us and that you're planning to come back—this truly makes our day!

It’s wonderful to know that our team, especially Rayan, made a positive impression on you with their friendly service. We pride ourselves on providing excellent customer care, and it’s always rewarding when our guests notice!

We appreciate your comments regarding the room conditions; we are sorry to hear about the stained floors and weak AC during your stay. Please rest assured that we will address these issues promptly as we strive for continuous improvement.

Additionally, thank you for bringing the toilet paper shortage in the bathroom to our attention—we will ensure this is monitored more closely moving forward.

On a brighter note, we're delighted that you enjoyed our breakfast selection! Our staff works hard to provide a variety of delicious options each morning.

We look forward to welcoming you back soon for another enjoyable stay! If there’s anything specific we can do for your next visit, please let us know.

Warmest regards,
No Public Name
Couple
60-69 years
Reviewed: 1 year ago (19/08/2024)
Date of experience: 08/2024

Very good booked via booking.com so excellent price

Thank you so much for your wonderful review! We’re thrilled to hear that you had a very good experience with us.
Your satisfaction is our top priority, and it’s always rewarding to know that our efforts resonate with our guests. If there’s anything else we can do to make your next stay even better, please don’t hesitate to reach out.

We look forward to welcoming you back soon!

Warm regards,
No Public Name
Couple
70-79 years
Reviewed: 1 year ago (19/08/2024)
Date of experience: 08/2024

Vi har bodd på dette hotellet i minst 30 år, en eller to ganger for året, hele storfamilien trives

Tusen takk for din støtte og lojalitet i løpet av de siste 30 årene! Det betyr mye for oss å høre at hele storfamilien trives når dere besøker hotellet vårt. Vi setter stor pris på tilbakemeldingen din og ser frem til å ønske dere velkommen igjen ved neste anledning.

Vennlig hilsen,
By Maria Paula
Alone
50-59 years
Reviewed: 1 year ago (18/08/2024)
Date of experience: 08/2024

Excelente, siempre regreso al Beau Rivage , 17 años

Chère Maria Paula,

Nous vous remercions de votre fidélité et d'avoir pris le temps de laisser un commentaire. Nous sommes ravis d'apprendre que vous êtes revenue à Beau Rivage depuis 17 ans et que vous avez eu une excellente expérience. Nous nous efforçons de fournir à nos clients un service exceptionnel et il est réconfortant d'entendre que nous y sommes parvenus avec vous. Nous vous remercions à nouveau et nous nous réjouissons de vous accueillir à nouveau pendant de nombreuses années.
By Gillian smith
Family
50-59 years
Reviewed: 1 year ago (18/08/2024)
Date of experience: 08/2024

Location excellent - cost of sunloungers is not clearly stated before booking - only afterwards

Dear Gillian smith,

Thank you for taking the time to review our hotel. We are pleased to hear that you enjoyed our excellent location. We apologize if you had difficulty understanding the cost of the sun loungers. Our philosophy is to offer transparent pricing and we will strive to make this clearer for future guests. We appreciate your feedback and look forward to welcoming you back in the future.
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