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O nosso índice de satisfação do cliente
84%

"excelente"

Com base em 1,310 avaliações em 7 portais
anonymous
Leisure traveler
60-69 years
4 dias atrás (26/07/2016)

It was ok. I felt very high priced for the size of the room. And, there was no AC so it was very warm in the room, windows left open were all right, but birds were noisy.

Dear Guest,

Thank you very much for staying at Hotel des Marronniers.

Your feedback is very important for us, because it helps us to make good improvements. That is why we have noticed every remark of your questionnaire. We are sincerely sorry for the trouble caused by the lack of air-conditioning.

It would be a pleasure to welcome you back to make you live a nice experience at Hotel des Marronniers.

Best Regards,
Localização





4 / 5,0
Quarto





3 / 5,0
Limpeza





5 / 5,0
Serviço





5 / 5,0
Preço





2 / 5,0
Pequeno-almoço





2 / 5,0
CORINTHIEN
Business traveler
40-49 years
5 dias atrás (25/07/2016)

La possibilité d'être accueilli malgré une arrivée tardive a été appréciable. Malgré la panne de la climatisation, la chambre était très agréable. Une solution palliative avait été mise en place. Je regrette que les petits déjeuners ne puissent être servis plus tôt.

Cher Corinthien,

Merci beaucoup d'avoir pris le temps de répondre à notre questionnaire.

Notre équipe est heureuse de lire que votre séjour à l'Hôtel des Marronniers vous a été agréable.

Cependant, vos remarques ont été lues avec attention et nous vous présentons nos excuses pour la panne de climatisation.

Nous espérons que votre retour s'est bien passé et vous donnons rendez-vous très bientôt pour un nouveau voyage parisien.

Bien à vous,
Localização





5 / 5,0
Quarto





5 / 5,0
Limpeza





5 / 5,0
Serviço





4 / 5,0
Preço





4 / 5,0
anonymous
Leisure traveler
30-39 years
5 dias atrás (25/07/2016)

Comment décririez-vous votre experience globale - Mal

Localização





5 / 5,0
Quarto





3 / 5,0
Limpeza





3 / 5,0
Serviço





2 / 5,0
Preço





2 / 5,0
anonymous
Leisure traveler
50-59 years
6 dias atrás (24/07/2016)

Veldig bra. Men småting som kan forbedres.

Hei,

Takk for at du valgte Hotel des Marronniers.

Vi er glade for å lese at du likte turen til Paris.
Dine kommentarer har blitt lagt merke til. Dette vil hjelpe oss å gjøre forbedringer.

Vi håper du vil komme igjen i vårt hotell.

Vennlig hilsen,
Localização





5 / 5,0

Meget sentralt, men stille gate!!

Quarto





3 / 5,0

Veldig varmt! Ikke fylt opp med te/ melk.

Limpeza





3 / 5,0

Fant synål på gulvet.

Serviço





5 / 5,0

Veldig hjelpsomme

Preço





3 / 5,0

Dyrt.

anonymous
Leisure traveler
60-69 years
1 semana atrás (23/07/2016)

Incredible hotel; great staff; great location; very good value

Dear Guest,

Thank you very much for choosing Hotel des Marronniers.

What a pleasure for our staff to discover your kind scores and comments. We can feel that you really had a great time with us in Saint-Germain-des-Prés and we look forward to your next visit.

Best Regards,
Localização





5 / 5,0
Quarto





5 / 5,0
Limpeza





5 / 5,0
Serviço





5 / 5,0
Preço





5 / 5,0
anonymous
Leisure traveler
50-59 years
2 semanas atrás (22/07/2016)

Reasonable - in need of some renovation. Rooms small even for Paris. Air conditioner broken for our stay on a hot summer night.

Dear Guest,

Thank you very much for answering our online questionnaire.

Your remarks have been carefully noticed and we apologize for the troubles caused by air-conditioning and size of the room. It would be a pleasure to welcome you back to make you live a better experience at Hotel des Marronniers.

Best Regards,
Localização





5 / 5,0
Quarto





4 / 5,0
Limpeza





4 / 5,0
Serviço





4 / 5,0
Preço





3 / 5,0
anonymous
Leisure traveler
50-59 years
2 semanas atrás (21/07/2016)

Very pleasant will definitely come back if in Paris again and we will recommend

Dear Guest,

Thank you very much for sharing your opinion.

Our staff were happy that you appreciated your stay at Hotel des Marronniers and we do hope to welcome you back soon.

Best Regards,
Localização





5 / 5,0
Quarto





4 / 5,0

We wished the Ac was working

Limpeza





5 / 5,0
Serviço





5 / 5,0
Preço





5 / 5,0
Fabien
Leisure traveler
50-59 years
2 semanas atrás (18/07/2016)

Pour les amoureux du Paris romantique, extraordinairement bien placé.

Cher Fabien,

Merci beaucoup d'avoir choisi l'Hôtel des Marronniers pour séjourner à Paris.

Notre personnel est heureux de découvrir votre enthousiasme quant à votre expérience parmi nous.

Il est vrai que Saint-Germain-des-Prés est un quartier très agréable et le point de départ idéal pour visiter la ville. Les amoureux y puisent une belle inspiration, entre ruelles pavées, terrasses ombragées et dîners romantiques...

Nous espérons avoir de nouveau le plaisir de vous accueillir à l'Hôtel des Marronniers pour une prochaine visite parisienne.

Bien à vous,
Localização





5 / 5,0
Quarto





4 / 5,0
Limpeza





5 / 5,0
Serviço





4 / 5,0
Preço





4 / 5,0
Pequeno-almoço





5 / 5,0
ILTIS
Leisure traveler
60-69 years
3 semanas atrás (13/07/2016)

Bon séjour. Nous avons cependant été gênés par le bruit du voisinage ou de la rue en début de nuit.

Cher ILTIS,

Merci beaucoup d'avoir pris le temps de nous communiquer vos impressions.

Notre personnel est heureux de lire que votre séjour vous a été agréable, cependant, nous sommes sincèrement désolés pour le bruit en provenance de la rue. L'Hôtel des Marronniers a pour habitude d'être très calme puisque caché au fond d'une cour, mais la rue Jacob a dû être plus animée qu'à l'accoutumée ce soir là.

Nous espérons que vous nous accorderez une seconde chance afin de profiter de la quiétude de notre établissement...

Bien à vous,
Localização





5 / 5,0
Quarto





4 / 5,0
Limpeza





5 / 5,0
Serviço





4 / 5,0
Preço





4 / 5,0
Pequeno-almoço





3 / 5,0
Susanne W.
Leisure traveler
70-79 years
3 semanas atrás (13/07/2016)

Excellent. We now have the habit of saying with you when we are in Paris (this was,I think, our fifth time), since you are so consistently clean, cheerful, and helpful. Thank you!

Dear Mrs Woods,

Thank you very much for your loyalty and your kind answers.

It is a pleasure for our staff to read that you always appreciate your experiences at Hotel des Marronniers and we look forward to your sixth time with us ! :)

Have a beautiful day and see you soon in Saint-Germain-des-Prés.

Best Regards,
Localização





5 / 5,0
Quarto





4 / 5,0
Limpeza





5 / 5,0
Serviço





5 / 5,0
Preço





4 / 5,0
Pequeno-almoço





5 / 5,0
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