Hotel Diament Arsenal Palace Katowice/Chorzów **** hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 6,015 reviews across 13 portals
:
No Public Name
Couple
Reviewed: 6 years ago (07/10/2019)
Date of experience: 10/2019

Good, very central for what we needed

Dear Maria,

Thank you for taking your time and sharing your feedback with us. It was a pleasure to have you with us, and we look forward to welcoming you soon again.

Klaudia Grabiec
General Manager
No Public Name
Business
Reviewed: 6 years ago (07/10/2019)
Date of experience: 09/2019

Das Hotel mit dem Spa Bereich macht einen guten Eindruck, allerdings möchte ich nicht noch einmal in so einem Bett übernachten.

Dear Claus,

Thank you for taking your time and sharing your feedback with us. I am sorry to learn that your experience with us was not as good as expected. I would like you to know that your remarks are noted and will be passed on to the Housekeeping Department for future improvement. We hope to get the chance to better serve you in the near future.

Best Regards,

Klaudia Grabiec
General Manager
No Public Name
Friends
Reviewed: 6 years ago (07/10/2019)
Date of experience: 09/2019

wszystko super, niektóre elementy wymagają odświeżenia ;-)

Szanowna Pani Aneto,
Dziękujemy za pozostawienie opinii.
Cieszę się, że hotel spełnił oczekiwania.
Pozdrawiam i zapraszam ponownie
Klaudia Grabiec
Dyrektor Hotelu
No Public Name
Family
Reviewed: 6 years ago (04/10/2019)
Date of experience: 09/2019

Nice place

Dear Mariusz,

Thank you for taking your time and sharing your feedback with us. It was a pleasure to have you with us, and we look forward to welcoming you soon again.

Klaudia Grabiec
General Manager
No Public Name
Family
Reviewed: 6 years ago (04/10/2019)
Date of experience: 09/2019

Arrogant bartender.
Lack of help and goodwill.
He didn't accept the order.
He sent us to the room.
Unkind.
Outrageous behavior. The rest of the staff did not react also.

No Public Name
Family
Reviewed: 6 years ago (30/09/2019)
Date of experience: 09/2019

all in all, we are coming again for sure.
one little remark, the towels in the sauna could be bigger and there was no coat for this, we didn´t know! And it says 22pm closing and they closed 10min before, but this is a small thing.

Dear Susanne,

Thank you for taking your time and sharing your feedback with us. It was a pleasure to have you with us, and we look forward to welcoming you soon again.

Klaudia Grabiec
General Manager
No Public Name
Business
Reviewed: 6 years ago (28/09/2019)
Date of experience: 09/2019

Insgesamt macht das Hotel einen guten Eindruck. Ausländische Fernsehprogramme fehlen leider.

Dear Andreas,

Thank you for taking your time and sharing your feedback with us. We Have updated TV Channel list so the foreign channels are available now. It was a pleasure to have you with us, and we look forward to welcoming you soon again.

Klaudia Grabiec
General Manager
No Public Name
Business
Reviewed: 6 years ago (24/09/2019)
Date of experience: 09/2019

Hotel godny polecenia, czysto w pokojach, dobre położenie, latwy dojazd, obsługa w recepcji uprzejma.

Szanowna Pani Beato,
Dziękujemy za pozostawienie opinii.
Cieszę się, że hotel spełnił oczekiwania.
Pozdrawiam i zapraszam ponownie
Klaudia Grabiec
Dyrektor Hotelu
No Public Name
Couple
Reviewed: 6 years ago (23/09/2019)
Date of experience: 09/2019

@aaaaaaaaaaaaaaaaaaaaaaaaaaaawwwwaaww

Szanowny Panie Robercie,
Dziękujemy za wystawioną ocenę.
Cieszę się, że hotel spełnił oczekiwania.
Pozdrawiam i zapraszam ponownie
Klaudia Grabiec
Dyrektor Hotelu
No Public Name
Couple
Reviewed: 6 years ago (23/09/2019)
Date of experience: 09/2019

Third time at the location and have enjoyed all the visits

Dear Michael,

We thank for choosing to stay with us. Thank you for your feedback. It is nice to hear you enjoyed your stay.

Klaudia Grabiec
General Manager
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