Hotel Diament Arsenal Palace Katowice/Chorzów **** hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 6,139 reviews across 13 portals
:
No Public Name
Business
Reviewed: 6 years ago (24/10/2019)
Date of experience: 10/2019

Good - I would definitely stay again, or recommend to a friend/colleague

Dear Robert,

Thank you for taking your time and sharing your feedback with us. It was a pleasure to have you with us, and we look forward to welcoming you soon again.

Klaudia Grabiec
General Manager
No Public Name
Couple
Reviewed: 6 years ago (24/10/2019)
Date of experience: 10/2019

Ok, disappointed our sheets were not changed during a 5night break

Dear Sophie,

Thank you for taking your time and sharing your feedback with us. I would like you to know that your remarks are noted and will be passed on to the housekeeping department for future improvement. We hope to get the chance to better serve you in the near future.

Best Regards,

Klaudia Grabiec
General Manager
No Public Name
Business
Reviewed: 6 years ago (23/10/2019)
Date of experience: 10/2019

Boa

Dear Paolo,

Thank you for taking your time and sharing your feedback with us. It was a pleasure to have you with us, and we look forward to welcoming you soon again.

Klaudia Grabiec
General Manager
No Public Name
Alone
Reviewed: 6 years ago (23/10/2019)
Date of experience: 10/2019

Tres bon hôtel

Dear Cedric,

Thank you for taking your time and sharing your feedback with us. It was a pleasure to have you with us, and we look forward to welcoming you soon again.

Klaudia Grabiec
General Manager
No Public Name
Business
Reviewed: 6 years ago (22/10/2019)
Date of experience: 10/2019

Everything perfect

Dear Roman,

Thank you for taking your time and sharing your feedback with us. It was a pleasure to have you with us, and we look forward to welcoming you soon again.

Klaudia Grabiec
General Manager
No Public Name
Couple
Reviewed: 6 years ago (21/10/2019)
Date of experience: 10/2019

Was a decent hotel for the cost .... spa area was nice ....... no billiard table as seen in the photos which was disappointing......
my room key wouldn’t work so I went to the front desk to get it fixed ...... meanwhile there was a bus full of people checking in ...... there was a front desk staff just leaning on the counter ....... doing nothing .... so I asked him if he could reswipe my key ...... he said no and that I had to wait in the huge lineup ...... meanwhile he did nothing to assist the young lady at the front desk ..... he just stood there and watched the young lady process everyone ......

Dear Chris,

Thank you for taking your time and sharing your feedback with us. The billiard table renovation will end soon. I would like you to know that your remarks are noted and will be passed on to the relevant departments for future improvement. We hope to get the chance to better serve you in the near future.

Best Regards,

Klaudia Grabiec
General Manager
No Public Name
Couple
Reviewed: 6 years ago (21/10/2019)
Date of experience: 10/2019

Jestem bardzo zadowolona z pobytu. Gorąco rekomenduję.

Szanowna Pani Beato,
Bardzo dziękujemy za podzielenie się z nami opinią na temat naszego hotelu. Szczególnie cieszymy się z wystawionej maksymalnej oceny. Serdecznie zapraszamy ponownie do Hotelu Diament Arsenal Palace.

Z poważaniem,
Klaudia Grabiec
Dyrektor Hotelu
No Public Name
Couple
Reviewed: 6 years ago (21/10/2019)
Date of experience: 10/2019

ok

Szanowny Panie Szymonie,
Dziękujemy za pozostawienie opinii.
Cieszę się, że hotel spełnił oczekiwania.
Pozdrawiam i zapraszam ponownie
Klaudia Grabiec
Dyrektor Hotelu
No Public Name
Alone
Reviewed: 6 years ago (17/10/2019)
Date of experience: 10/2019

xx

Szanowny Panie Wojciechu,
Dziękujemy za pozostawienie opinii.
Cieszę się, że hotel spełnił oczekiwania.
Pozdrawiam i zapraszam ponownie
Klaudia Grabiec
Dyrektor Hotelu
No Public Name
Couple
Reviewed: 6 years ago (13/10/2019)
Date of experience: 10/2019

Bardzo przyjemnie :)

Szanowna Pani Inez,
Dziękujemy za pozostawienie opinii.
Cieszę się, że hotel spełnił oczekiwania.
Pozdrawiam i zapraszam ponownie
Klaudia Grabiec
Dyrektor Hotelu
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