Hotel Diament Arsenal Palace Katowice/Chorzów **** hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 6,135 reviews across 13 portals
:
No Public Name
Business
Reviewed: 4 years ago (21/07/2022)
Date of experience: 07/2022

Super

Dear Madam,
thank you for staying at our hotel and positive feedback left after your stay.
We are pleased that all aspects of our hotel met your expectations. I hope to welcome you again soon.
Kind regards,
Agnieszka Zięba
acting General Manager
No Public Name
Couple
Reviewed: 4 years ago (18/07/2022)
Date of experience: 07/2022

Super lokalizacja wszedzie blisko ,pokoje przestronne ,stylowo umeblowane ,obsluga mila,szybka,kompetetna ,

Szanowna Pani,

dziękujemy za pobyt w Hotelu Diament Arsenal Palace oraz pozostawioną opinię.
Cieszymy się, że spełniliśmy wszystkie Pani oczekiwania.
Zapraszamy serdecznie do ponownych odwiedzin naszego hotelu.

Z wyrazami szacunku,
Agnieszka Zięba
p.o. Dyrektora Hotelu
No Public Name
Business
Reviewed: 4 years ago (15/07/2022)
Date of experience: 07/2022

wszystko ok. W pokoju wanna co dla mnie niekoniecznie, niskie ciśnienie wody w łazience w umywalce oraz pod prysznicem

Szanowny Panie,

dziękujemy za pobyt w Hotelu Diament Arsenal Palace oraz pozostawioną opinię.
Cieszymy się, że spełniliśmy prawie wszystkie Pańskie oczekiwania.
Zapraszamy serdecznie do ponownych odwiedzin naszego hotelu.

Z wyrazami szacunku,
Agnieszka Zięba
p.o. Dyrektora Hotelu
No Public Name
Alone
Reviewed: 4 years ago (14/07/2022)
Date of experience: 07/2022

Gute Lage, netter Personal, super Frühstück,

Dear Sir,

thank you for taking your time to share with us you opinion.
Your comments are very positive, what makes us proud due to the fact we pay a lot of attention to satisfy our guests .
Thank you once more for your high score. We look forward to seeing you again in the future.

Yours sincerely,
Agnieszka Zięba
acting General Manager
No Public Name
Business
Reviewed: 4 years ago (14/07/2022)
Date of experience: 07/2022

Wszystko ok.

Szanowny Panie,

dziękujemy za pobyt w Hotelu Diament Arsenal Palace oraz pozostawioną opinię.
Cieszymy się, że spełniliśmy wszystkie Pańskie oczekiwania.
Zapraszamy serdecznie do ponownych odwiedzin naszego hotelu.

Z wyrazami szacunku,
Agnieszka Zięba
p.o. Dyrektora Hotelu
No Public Name
Friends
Reviewed: 4 years ago (11/07/2022)
Date of experience: 07/2022

good

Dear Guest,
thank you for staying at our hotel and positive feedback left after your stay.
We are pleased that all aspects of our hotel met your expectations. I hope to welcome you again soon.
Kind regards,
Agnieszka Zięba
acting General Manager
No Public Name
Couple
Reviewed: 4 years ago (11/07/2022)
Date of experience: 07/2022

OK

Dear Guest,
thank you for staying at our hotel and positive feedback left after your stay.
We are pleased that all aspects of our hotel met your expectations. I hope to welcome you again soon.
Kind regards,
Agnieszka Zięba
acting General Manager
No Public Name
Friends
Reviewed: 4 years ago (07/07/2022)
Date of experience: 07/2022

A

Dear Sir,
we are thrilled to hear you had such a fantastic time during your recent stay with us.
We look forward to seeing you again in the future.
Yours Sincerely,
Agnieszka Zięba acting General Manager
No Public Name
Business
Reviewed: 4 years ago (05/07/2022)
Date of experience: 07/2022

Not very good, thin walls, bad quality iron, no air condition in one of our rooms, no slippers, i called the reception asking for water and no one responded

Dear Guest,

thank you for taking the time to tell us about your experience at the Hotel Diament Arsenal Palace.
I'm sorry that your experience did not meet your fully expectations. Please allow me to invite you to book next visit in our hotel.
We hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
Agnieszka Zięba
acting General Manager
No Public Name
Business
Reviewed: 4 years ago (04/07/2022)
Date of experience: 07/2022

I think from day I reserved, the reception wasn't very good and request for the price of the room that breakfast should be included.

Dear Guest,

thank you for your stay in Hotel Arsenal Palace Chorzów and sharing with us your comments.
We apologize for any shortcomings that we will try to eliminate immediately.
We hope to have an opportunity to welcome you back again soon.

Yours sincerely,
Agnieszka Zięba - acting General Manager
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