Hotel Diament Plaza Gliwice **** hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 5,187 reviews across 11 portals
:
No Public Name
Business
Reviewed: 7 years ago (22/02/2019)
Date of experience: 02/2019

The only problem I had was the inconsistency in the waters that were placed in my room. When I first checked in I received 2 waters in the room. I stayed 10 nights and each day what I received was different. Most of the times one water.

Dear Guest,
Thank you for sharing your opinion following your recent stay at Diament Plaza Hotel in Gliwice.
I am pleased to learn that we fulfilled your expectations, and I assure you that your comment will help us to maintain our high standards of service.
I am sorry we confused you with water delivery during your stay. We have clarified this subject with our housekeeping.
We are looking forward to welcoming you back in near future
Kind Regards
Andrzej Zieba
Rooms Division Manager
No Public Name
Business
Reviewed: 7 years ago (22/02/2019)
Date of experience: 02/2019

Hotel o wysokim standardzie pokoi, ciekawy i czysty.

Szanowny Panie Radosławie,
Dziękuję za podzielenie się opinią na temat ostatniego pobytu w hotelu Diament Plaza w Gliwicach.
Cieszę się, że Pana pobyt był udany.
Przykro mi jednak, że nie spełniliśmy wszystkich Państwa oczekiwań względem hotelu.
Przepraszamy za niedogodności.

Serdecznie pozdrawiam i zapraszam ponownie!
Andrzej Zięba
Kierownik Pionu Hotelowego
No Public Name
Alone
Reviewed: 7 years ago (07/02/2019)
Date of experience: 01/2019

Nice hotel and very good price

Dear Guest,
Thank you for sharing your opinion following your recent stay at Diament Plaza Hotel in Gliwice.
I am pleased to learn that we fulfilled your expectations, and I assure you that your comment will help us to maintain our high standards of service.
We are looking forward to welcoming you back in near future
Kind Regards
Andrzej Zieba
Rooms Division Manager
No Public Name
Family
Reviewed: 7 years ago (01/02/2019)
Date of experience: 01/2019

W tym Hotelu byłam już kilka razy ,zawsze czysto miło ,obsługa kompetentna ,a pani sprzątająca Pani Helenka przemiła

Szanowna Pani Doroto,
Dziękuję za podzielenie się opinią na temat ostatniego pobytu w hotelu Diament Plaza w Gliwicach.
Cieszę się, że spełniliśmy Pani oczekiwania, a Pani pobyt był udany.
Dziękuję za docenienie naszej pracy, szczególnie Pani Helenki.
Serdecznie pozdrawiam i zapraszam ponownie!
Andrzej Zięba
Kierownik Pionu Hotelowego
No Public Name
Family
Reviewed: 7 years ago (30/01/2019)
Date of experience: 01/2019

Perfect place for a stop during a long trip. The only disadvantage was a surprisingly small room

Dear Guest,
Thank you for sharing your opinion following your recent stay at Diament Plaza Hotel in Gliwice.
I am pleased to learn that we fulfilled your expectations, and I assure you that your comment will help us to maintain our high standards of service.
We are looking forward to welcoming you back in near future
Kind Regards
Andrzej Zieba
Rooms Division Manager
No Public Name
Family
Reviewed: 7 years ago (29/01/2019)
Date of experience: 01/2019

Jeden z lepszych hoteli w jakich byłam

Szanowna Pani Magdo,
Dziękuję za podzielenie się opinią na temat ostatniego pobytu w hotelu Diament Plaza w Gliwicach.
Cieszę się, że spełniliśmy Pani oczekiwania, a Pani pobyt był udany
Serdecznie pozdrawiam i zapraszam ponownie!
Andrzej Zięba
Kierownik Pionu Hotelowego
No Public Name
Business
Reviewed: 7 years ago (28/01/2019)
Date of experience: 01/2019

Verify the toilets before giving out rooms. Otherwise OK

Dear Guest,
Thank you for sharing opinion following your recent stay at Diament Plaza Hotel in Gliwice.
I am sorry that we have not met all your expectations. We do apologize for the inconvenience caused to you, and are grateful for your input, which will assist us in maintaining the high standards of service we strive to attain.
I assure you that all comments help us to maintain our high standards of service.
We are looking forward to welcoming you back in near future
Kind Regards
Andrzej Zieba
Rooms Division Manager
No Public Name
Couple
Reviewed: 7 years ago (21/01/2019)
Date of experience: 01/2019

Miły, spokojny pobyt. Pokoje czyste, bardzo dobrze wyposażone.
W pytaniach o posiłki ocena dobra ze względu na brak skorzystania z usług gastronomicznych.

Szanowny Panie Patryku,
Dziękuję za podzielenie się opinią na temat ostatniego pobytu w hotelu Diament Plaza w Gliwicach.
Cieszę się, że spełniliśmy Pana oczekiwania, a Pana pobyt był udany
Serdecznie pozdrawiam i zapraszam ponownie!
Andrzej Zięba
Kierownik Pionu Hotelowego
No Public Name
Alone
Reviewed: 7 years ago (19/01/2019)
Date of experience: 12/2018

just nnext time i will take this same hotel

Dear Guest,
Thank you for sharing your opinion following your recent stay at Diament Plaza Hotel in Gliwice.
I am pleased to learn that we fulfilled your expectations, and I assure you that your comment will help us to maintain our high standards of service.
We are looking forward to welcoming you back in near future
Kind Regards
Andrzej Zieba
Rooms Division Manager
No Public Name
Business
Reviewed: 7 years ago (18/01/2019)
Date of experience: 01/2019

Room was comfortable and clean.
Lobby not enought big to meet for people.

Dear Guest,
Thank you for sharing your opinion following your recent stay at Diament Plaza Hotel in Gliwice.
I am pleased to learn that we fulfilled your expectations, and I assure you that your comment will help us to maintain our high standards of service.
We are looking forward to welcoming you back in near future
Kind Regards
Andrzej Zieba
Rooms Division Manager
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