Our Customer Satisfaction Index
85%

"Excellent"

Based on 849 reviews
By Happy c.
Leisure traveler
40-49 years
4 years ago (04/02/2013)

I liked the hotel. I liked the room (spacious). I liked the idea of every item in the minibar costing only 1 Euro. TV programs - more English options (not just news). Oh and TV in the room: I have visited some hotels and this was the first time in last 6 years that I have seen a Cathode Ray Tube (CRT) TV set. I think all hotels nowadays have LCD or LED TV sets.

Price





5 / 5.0
Room





5 / 5.0
Location





5 / 5.0
Cleanliness





4 / 5.0

I read some (actually quite a lot of) comments about Hotel Excelsior being slightly old and in need of renovation. I was happy with overall cleanliness, but in some places more work is needed.

Service





4 / 5.0
By Anonymous
Leisure traveler
60-69 years
4 years ago (21/01/2013)

First rate in all aspects and to be highly recommended. The front desk service was particularly friendly and efficient.

Price





5 / 5.0
Room





4 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Breakfast





5 / 5.0
Restaurant





5 / 5.0
By Anonymous
Leisure traveler
50-59 years
4 years ago (15/01/2013)

Sehr freundliches und hilfsbereites Hotelpersonal, insgesamt ein erinnernswerter Aufenthalt.

Price





4 / 5.0
Room





3 / 5.0

Behagliche Einrichtung, jedoch Fenster undicht, deshalb Außenlärm auch im Zimmer,besonders nacht auffällig.

Location





5 / 5.0

weil zentral, Nähe Bahnhof, Shoping- und Kulturzone

Cleanliness





5 / 5.0

tip-top

Service





5 / 5.0

Alle Sonderwünsche wurden zur besten Zufriedenheit unbürokratisch erfüllt.

Breakfast





4 / 5.0

für ein 4S-Hotel zu bürgerlich; besser s. Schlosshotel Chiemsee

By Anonymous
Leisure traveler
30-39 years
4 years ago (12/01/2013)

Es war wie immer ein toller Aufenthalt. Ein kleiner Punktabzug beim Zimmer, da diesmal keine Nespresso Maschine auf dem Zimmer war.

Price





5 / 5.0
Room





4 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
By Anonymous
Leisure traveler
60-69 years
4 years ago (10/01/2013)

Most enjoyable stay. Setrally situated. Friendly, professional service.

Price





5 / 5.0
Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Breakfast





5 / 5.0
By Anonymous
Leisure traveler
60-69 years
4 years ago (05/01/2013)

ich würde sofort wieder bei ihnen wohnen und habe das hotel schon mehrfach, auch in früheren Jahren, empfohlen

Price





5 / 5.0
Room





5 / 5.0
Location





3 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Breakfast





2 / 5.0

Das Frühstück war vor einiger Zeit besser, außerdem fehlten vorweihnachtliche Backwaren

Restaurant





5 / 5.0
By Familie Meßmann aus B.
Leisure traveler
40-49 years
4 years ago (04/01/2013)

Nach wie vor unser Lieblings-Hotel in München, wenngleich der Preis deutlich erhöht wurde bei gleichen Leistungen. Daher sehen wir uns vermehrt gezwungen, nach Alternativen zu suchen.

Price





2 / 5.0
Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Breakfast





5 / 5.0
Bar





5 / 5.0
By Abambo
Leisure traveler
50-59 years
4 years ago (03/01/2013)

We've got an upgraded room which Was fantástic. Thank you

Price





4 / 5.0
Room





5 / 5.0
Location





4 / 5.0
Cleanliness





4 / 5.0
Service





4 / 5.0
By Anonymous
Leisure traveler
40-49 years
4 years ago (03/01/2013)

You couldn not find breakfast table you always waiting fotr cleaning

Price





1 / 5.0
Room





1 / 5.0
Location





5 / 5.0
Cleanliness





4 / 5.0
Service





4 / 5.0
Breakfast





2 / 5.0
Conference / Banquet





2 / 5.0
By Anonymous
Leisure traveler
50-59 years
4 years ago (02/01/2013)

gelungener Aufenthalt, sehr gutes Preis-/Leistungsverhältnis

Price





5 / 5.0
Room





5 / 5.0
Location





4 / 5.0
Cleanliness





5 / 5.0
Service





4 / 5.0
Breakfast





3 / 5.0

Personal bei voller Belegung ein wenig überfordert

Bar





5 / 5.0
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