Hotel Lumen Paris hotel logohotel logo
Our Customer Satisfaction Index
87%

"Excellent"

Based on 1,973 reviews across 17 portals
:
By Anonymous
Leisure traveler
40-49 years
6 days ago (17/06/2017)

Самое замечательное в этом отеле - территориальная близость к Лувру и садам Тюильри. У нас был семейный люкс на последнем этаже. Шикарный вид из окон. Но помимо вида, особо отметить нечего. Номер какой-то неуютный, тесный. Неудобные подушки. В номере нет бесплатной воды. Основной ресторан на ремонте. Завтраки не понравились. Не смотря на вышеперечисленные минусы, впечатление от посещения данного отеля осталось скорее положительным, благодаря очень дружелюбному отношению персонала, особенно на ресепшене.

Room





3 / 5.0
Location





5 / 5.0
Cleanliness





3 / 5.0
Reception





5 / 5.0
Price





4 / 5.0
Breakfast





2 / 5.0
By Michael S.
Business traveler
30-39 years
6 days ago (17/06/2017)

It has been a real pleasure to stay in your hotel. Very friendly staff. Everything has been nice and wonderful

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Reception





5 / 5.0
Price





4 / 5.0
Breakfast





5 / 5.0
By Anonymous
Business traveler
40-49 years
1 week ago (16/06/2017)

Very disappointing - especially the fact that I wasn't informed in advance that the restaurant, etc are closed.

Room





2 / 5.0

Stained carpet, rotting bathroom surface (by the sink), and a shower which smelled like a sewer - all far below what I'd expect for nearly €400!

Location





4 / 5.0
Cleanliness





2 / 5.0

See above

Reception





2 / 5.0

Slow, and with no offer of help with luggage

Price





1 / 5.0

See above

Breakfast





3 / 5.0
By R ..
Business traveler
50-59 years
1 week ago (15/06/2017)

Comfortable rooms but overall impression was that the hotel could do with a refurbishment in the corridors and reception. Downstair in breakfast areas, its was all a bit messy.

Room





3 / 5.0
Location





4 / 5.0
Cleanliness





3 / 5.0

Carpets and decor are old and worn in corridors

Reception





3 / 5.0
Price





3 / 5.0
Breakfast





2 / 5.0

Couldn't get a properly boiled egg; when I came down none of the table were cleaned so gave a very messy impression

By Kim Seong A.
Leisure traveler
30-39 years
1 week ago (13/06/2017)

Hotels, services, and meals were very satisfying.I'd like to visit Paris again.

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Reception





5 / 5.0
Price





4 / 5.0
Breakfast





5 / 5.0
By Anonymous
Leisure traveler
40-49 years
2 weeks ago (12/06/2017)

Bon sejour en general

Room





4 / 5.0
Location





4 / 5.0
Cleanliness





4 / 5.0
Reception





3 / 5.0
Price





4 / 5.0
Breakfast





4 / 5.0
By RAVET G.
Business traveler
60-69 years
2 weeks ago (10/06/2017)

une fois les travaux terminés , l'adresse est à recommander avec un service aussi aimable que professionnel.

Room





4 / 5.0

éclairage insuffisant au niveau du lavabo

Location





5 / 5.0
Cleanliness





5 / 5.0
Reception





5 / 5.0
Price





5 / 5.0
Breakfast





5 / 5.0
By Anonymous
Leisure traveler
50-59 years
2 weeks ago (09/06/2017)

We enjoyed the stay and would have liked it much more had the restaurant and gym been available.

Room





4 / 5.0

the dip on the floor right after entry to the room was a potential hazard for tripping

Location





5 / 5.0

Excellent

Cleanliness





4 / 5.0

the room was clean but the coffee pods were never replaced after we used them

Reception





5 / 5.0

very helpful and freindly

Price





4 / 5.0
Breakfast





3 / 5.0

breakfast was satisfactory except for the coffee, it was not pretty poor and flavorless

By Anonymous
Leisure traveler
50-59 years
2 weeks ago (07/06/2017)

We were a little disappointed that the restaurant was closed. We had seen the pictures and would have liked to have used that facility.

Room





4 / 5.0
Location





5 / 5.0
Cleanliness





4 / 5.0
Reception





5 / 5.0
Price





4 / 5.0
Breakfast





3 / 5.0

The coffee was not tasty, a little watered down.

By Anonymous
Leisure traveler
50-59 years
3 weeks ago (04/06/2017)

A very pleasant place from where to explore Paris. The friendly 24 hour reception, comforatable rooms and good breakfast were lovely.

Room





4 / 5.0

Comfortable, clean and quiet.

Location





5 / 5.0
Cleanliness





5 / 5.0
Reception





5 / 5.0
Price





4 / 5.0
Breakfast





4 / 5.0
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