Hotel Lumen Paris hotel logohotel logo
Our Customer Satisfaction Index
87%

"Excellent"

Based on 2,062 reviews across 17 portals
:
By Michael S.
Business traveler
30-39 years
2 months ago (17/06/2017)

It has been a real pleasure to stay in your hotel. Very friendly staff. Everything has been nice and wonderful

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Reception





5 / 5.0
Price





4 / 5.0
Breakfast





5 / 5.0
By Anonymous
Business traveler
40-49 years
2 months ago (16/06/2017)

Very disappointing - especially the fact that I wasn't informed in advance that the restaurant, etc are closed.

Room





2 / 5.0

Stained carpet, rotting bathroom surface (by the sink), and a shower which smelled like a sewer - all far below what I'd expect for nearly €400!

Location





4 / 5.0
Cleanliness





2 / 5.0

See above

Reception





2 / 5.0

Slow, and with no offer of help with luggage

Price





1 / 5.0

See above

Breakfast





3 / 5.0
By R ..
Business traveler
50-59 years
2 months ago (15/06/2017)

Comfortable rooms but overall impression was that the hotel could do with a refurbishment in the corridors and reception. Downstair in breakfast areas, its was all a bit messy.

Room





3 / 5.0
Location





4 / 5.0
Cleanliness





3 / 5.0

Carpets and decor are old and worn in corridors

Reception





3 / 5.0
Price





3 / 5.0
Breakfast





2 / 5.0

Couldn't get a properly boiled egg; when I came down none of the table were cleaned so gave a very messy impression

By Kim Seong A.
Leisure traveler
30-39 years
2 months ago (13/06/2017)

Hotels, services, and meals were very satisfying.I'd like to visit Paris again.

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Reception





5 / 5.0
Price





4 / 5.0
Breakfast





5 / 5.0
By Anonymous
Leisure traveler
40-49 years
2 months ago (12/06/2017)

Bon sejour en general

Room





4 / 5.0
Location





4 / 5.0
Cleanliness





4 / 5.0
Reception





3 / 5.0
Price





4 / 5.0
Breakfast





4 / 5.0
By RAVET G.
Business traveler
60-69 years
2 months ago (10/06/2017)

une fois les travaux terminés , l'adresse est à recommander avec un service aussi aimable que professionnel.

Room





4 / 5.0

éclairage insuffisant au niveau du lavabo

Location





5 / 5.0
Cleanliness





5 / 5.0
Reception





5 / 5.0
Price





5 / 5.0
Breakfast





5 / 5.0
By Anonymous
Leisure traveler
50-59 years
2 months ago (09/06/2017)

We enjoyed the stay and would have liked it much more had the restaurant and gym been available.

Room





4 / 5.0

the dip on the floor right after entry to the room was a potential hazard for tripping

Location





5 / 5.0

Excellent

Cleanliness





4 / 5.0

the room was clean but the coffee pods were never replaced after we used them

Reception





5 / 5.0

very helpful and freindly

Price





4 / 5.0
Breakfast





3 / 5.0

breakfast was satisfactory except for the coffee, it was not pretty poor and flavorless

By Anonymous
Leisure traveler
50-59 years
2 months ago (07/06/2017)

We were a little disappointed that the restaurant was closed. We had seen the pictures and would have liked to have used that facility.

Room





4 / 5.0
Location





5 / 5.0
Cleanliness





4 / 5.0
Reception





5 / 5.0
Price





4 / 5.0
Breakfast





3 / 5.0

The coffee was not tasty, a little watered down.

By Anonymous
Leisure traveler
50-59 years
3 months ago (04/06/2017)

A very pleasant place from where to explore Paris. The friendly 24 hour reception, comforatable rooms and good breakfast were lovely.

Room





4 / 5.0

Comfortable, clean and quiet.

Location





5 / 5.0
Cleanliness





5 / 5.0
Reception





5 / 5.0
Price





4 / 5.0
Breakfast





4 / 5.0
By Anonymous
Leisure traveler
20-29 years
3 months ago (31/05/2017)

That was one of rhe best hotel in my life

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Reception





5 / 5.0
Price





4 / 5.0
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