very friendly staff and amazing food
Très bel endroit mais pas très aimable à l accueil. Chambre très agréable avec une très bonne literie
Overall, my husband and I had a wonderful time. The location of the hotel was ideal as it was walking distance to majority of the attractions!! We truly enjoyed "the handy" available to the guests to use while we were out and about. It helped us not get lost!! Thank you for all your hospitality and helping us make reservations at Le Ciel De Paris. It was an awesome recommendation by a reception staff for a romantic dinner!! We thoroughly enjoyed ourselves and THANK you to all staff for making it as wonderful as it was!!
Une déception globale.
Good. Staff never smile! No welcoming at all, of I were in restaurant and making order, they would treat me better.
We would like to thank you very much for taking time to give us feedback about your experience at the LUMEN.
Doing our best to make sure you have a great stay with us is our main goal every day.
We will definitely have a discussion with our receptionist: we would like to present you our sincere apologies you did not feel welcomed.
We are pleased to see that despite of that you had a good experience at the LUMEN and that you enjoyed your stay.
The entire LUMEN team thank you very much once again for your interest and hope to get the luck to welcome you again in a near future.
Many thanks and best regards,
Hotel Lumen Paris
15 Rue des Pyramides
Great location, very friendly and accommodating staff
Very dissapointing although couldn't complain for the location
The level of service had gone down since last year, we are coming already for more than 10 years to this hotel. Bottle of wine at the room is skipped, also the small bottle of water at check out. The satellite tv was not properly working for the whole stay, wifi was slow and poor.
JE SUİS VENU POUR LE TRAVAİL SUPER BİEN
Globalement satisfaite malgré quelque couac ascenseur en panne très froid dans la chambre en arrivant suite Avec des défauts niveau deco lumière derrière le jacuzzi ne fonctionnant pas miroir abîmé lavabo défraîchi mais personnel charmant très accueillant et professionnel et produits dans la chambre de qualité