De Paul 7 ans: hyper cool!
Notre séjour fût magnifique! Vivement les hôtels indépendants qui ont encore une âme! Nous l‘avons apprécié énormément!
The stay was good and comfortable. The service was excellent with friendly faces smiling all the time
Excellent sejour hotel tres agreable et personnel attentionne et tres efficace
very good! Look forward another chance to get back!
I was not happy about bread/cakes open to the air at breakfast and being eaten by birds...it’s not hygienic!!
Reception was generally ok, twice we had taxi issues. We booked a package holiday via BA and paid for taxi transfer. On day we left we arrived in reception and were told our taxi arrived. We got in to car and when we arrived at airport the driver demanded to be paid. We called reception and they were unhelpful. We are out of pocket, it left us feeling conned. Is there a scam going on. Perhaps BA need to be advised. I await to hear from you.
very pleasant and relaxing after the hussle of the main town
Excellent stay. Staff were very helpful and readily responded to requests. Beautiful, well kept property.
Voor les Jardins de la medina wil ik terug naar Marrakech! Het ontvangst is een ontzettend vriendelijk en warm welkom. Daarnaast is de ambiance, sfeer, het voortreffelijke eten en de oase van rust in de tuin van het hotel geweldig. Het personeel legt de gasten in de watten en zorgt voor een onvergetelijk verblijf. Ook mijn derde verblijf in het hotel was weer geweldig. Een vierde bezoek komt er hopelijk snel!
We stayed at the hotel for five nights with our two teenagers and had the most lovely experience. The staff were amazing. The hotel arranged our airport transportation and a guide for the souks (which was incredible!). They also arranged a driver to take us to the coasts one day. The restaurant was delicious and the grounds were beautiful. I also went to the spa for a Hammam and a massage which were terrific. Overall we could not have been happier.
The breakfast was a bit chaotic in terms of service (we were often taking cutlery / napkins from other tables), and trying to chase down the staff in order to get a tea or coffee. For the price the variety was ok, but not great (very limited fresh fruit on offer for example), and the fresh juice machine was very very slow, and therefore not really very useful!
A little bit more organisation would help at breakfast, as all the staff were very friendly.