the hospitality provided by your staff really created a bespoke experience. Your staff are your greatest asset by a long shot.
Lovely hotel in great location. Staff friendly and food in restaurant great. Hotel was being refurbished so not able to use all spaces. Sure it will be fantastic when complete
Very, Very good, would recommend highly.
A perfect pre-Christmas (& birthday) break.
Our second visit to Hotel Penzance did not dissappoint. Lovely welcome, rooms recently renovated are spacious and comfortable with all the facilities you could need. Breakfast cooked to order was excellent even for our large, fussy group! Christmas Party Dinner was really top quality and enjoyed by all. We had leisurely meals and were not hurried. A late winter afternoon in the lounge by the fire was just what we needed after a day out - added to which it was happy hour! We already have plans for our third visit. Thank you to all at the Hotel.
Fantastic, we would definitely stay with you again.
This is a well-appointed hotel, well situated, with lovely bedrooms, friendly and helpful staff, but badly let down by its restaurant.
Thoroughly enjoyed our first visit , definitely won’t be our last . All ready looking at dates for next year.
Overall we were happy with our stay but we did have problems with the room servicing. Day 1 - no towels in the room and Day 2 Bed made but rest of room not serviced - no fresh towels or tea making stuff or rubbish taken away.
Very positive, would definitely stay there again and will be booking a meal in the restaurant shortly.