Our Customer Satisfaction Index
90%

"Excellent"

Based on 967 reviews
:
By Schlesinger
Leisure traveler
60-69 years
3 days ago (19/06/2017)

its an excellent stay to visit Corwall day by day, you feel always well in this house, you have an excellent view to the harbour an to the sea

Room





5 / 5.0

we had an excellent room, cleand with all facilities we needed

Location





5 / 5.0
Value for money





5 / 5.0
Staff friendliness





5 / 5.0

they gave us very important informations about interesting things to visit

Restaurant





5 / 5.0

the restaurant was excellent and they offered a very good choise

Cleanliness





5 / 5.0

was excellent every day

By Richard and Linda A.
Leisure traveler
60-69 years
1 week ago (13/06/2017)

A lovely peaceful stay after a long journey and traumatic start to our holiday. We will stay again if in the area.

Room





4 / 5.0

Window did not fully close so rattled in strong wind

Location





5 / 5.0
Value for money





4 / 5.0
Staff friendliness





5 / 5.0

As we were let down by another hotel and it was getting late, staff accommodated us and we're very sympathetic and could not do enough for us.

Restaurant





5 / 5.0

Staff friendly, helpful and polite.

Cleanliness





5 / 5.0
By Anonymous
Leisure traveler
60-69 years
1 week ago (13/06/2017)

Room was excellent with nice view, bed very comfortable. Location near train, coastal walk, and town (but the hill requires a taxi from station if you have heavy luggage). Enjoyed tea after being out all day.

Room





5 / 5.0
Location





5 / 5.0
Value for money





5 / 5.0
Staff friendliness





5 / 5.0
Cleanliness





5 / 5.0
By Anonymous
Leisure traveler
60-69 years
1 week ago (12/06/2017)

Blinds not working, window not working The Place is too expensive - value for money not good

Room





4 / 5.0
Location





3 / 5.0
Value for money





2 / 5.0
Staff friendliness





4 / 5.0
Cleanliness





4 / 5.0

Room was smelly from cleaning chemicals

By Anonymous
Leisure traveler
70-79 years
1 week ago (12/06/2017)

Excellent and enjoyable despite the climb "up a mountain" to get to the hotel!

Room





5 / 5.0
Location





3 / 5.0
Value for money





4 / 5.0
Staff friendliness





5 / 5.0
Cleanliness





5 / 5.0
By D&J R.
Leisure traveler
70-79 years
2 weeks ago (10/06/2017)

Warm welcome ,comfortable bed good bathroom . Good outlook and view especially on firework night for the ship's anniversary ! Did not eat this time as 'nod to France' menu did not appeal. However have looked at current one and more to our taste to choose from.

Room





4 / 5.0
Location





4 / 5.0
Value for money





3 / 5.0
Staff friendliness





5 / 5.0
Cleanliness





4 / 5.0
By Ann and roger g.
Leisure traveler
70-79 years
2 weeks ago (06/06/2017)

Adequate in all respects but we expected better for the money and the four stars

Room





4 / 5.0
Location





3 / 5.0
Value for money





3 / 5.0
Staff friendliness





5 / 5.0
Restaurant





4 / 5.0
Cleanliness





5 / 5.0
By Anonymous
Leisure traveler
50-59 years
2 weeks ago (06/06/2017)

really good experience, currently considering a return visit

Room





4 / 5.0

small amount of wallpaper peeling under the window

Location





5 / 5.0
Value for money





5 / 5.0
Staff friendliness





5 / 5.0
Restaurant





5 / 5.0

would have liked to see a dish of the day, but we were not at high season

Cleanliness





5 / 5.0
By Schraml H.
Leisure traveler
60-69 years
2 weeks ago (06/06/2017)

Best Hotel in West Cornwall for our demand in walking the Coast path and Sightseeing.

Room





5 / 5.0
Location





5 / 5.0
Value for money





4 / 5.0
Staff friendliness





5 / 5.0
Restaurant





5 / 5.0
Cleanliness





5 / 5.0
By Anonymous
Leisure traveler
60-69 years
2 weeks ago (05/06/2017)

Wonderful and unforgetable the view was spectacular

Room





5 / 5.0
Location





5 / 5.0
Value for money





5 / 5.0
Staff friendliness





5 / 5.0
Cleanliness





5 / 5.0
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