Our Customer Satisfaction Index
90%

"Excellent"

Based on 1,591 reviews
:
By Gillian
Couple
70-79 years
Reviewed: 4 days ago (16/04/2019)
Date of experience: 04/2019

We had a very enjoyable stay and would certainly hope to use the hotel in the future.

Room





80 %
Restaurant





100 %
Location





100 %
Value for money





80 %
Staff friendliness





100 %
Cleanliness





100 %
By Anonymous
Couple
50-59 years
Reviewed: 5 days ago (15/04/2019)
Date of experience: 04/2019

Very welcoming. Staff. Good food in the restaurant. Portions could have been bigger

Room





100 %
Restaurant





100 %
Location





100 %
Value for money





80 %
Staff friendliness





100 %
Cleanliness





100 %
By Anonymous
Family
30-39 years
Reviewed: 6 days ago (14/04/2019)
Date of experience: 04/2019

Very enjoyable, the staff were friendly, the food was fantastic and the views were stunning. A really enjoyable few days away

Room





100 %

The view was beautiful, enough space a good bathroom with its own window

Restaurant





100 %

Breakfast was fantastic

Location





100 %

Close to everything we needed

Value for money





100 %
Staff friendliness





100 %
Cleanliness





80 %
By Anonymous
Business travelers
30-39 years
Reviewed: 6 days ago (14/04/2019)
Date of experience: 04/2019

Lovely hotel, would definitely recommend and visit again

Room





80 %
Location





100 %
Value for money





100 %
Staff friendliness





100 %

Super friendly and helpful staff

Cleanliness





100 %
By Anonymous
Couple
70-79 years
Reviewed: 6 days ago (14/04/2019)
Date of experience: 04/2019

Enjoyable and very relaxing - only minor issue was that bed pillows were far too soft.

Room





100 %
Restaurant





100 %
Location





80 %
Value for money





100 %
Staff friendliness





100 %
Cleanliness





100 %
By Teresa w.
Family
40-49 years
Reviewed: 2 weeks ago (09/04/2019)
Date of experience: 04/2019

Excellent. Made our stay with our dog very enjoyable and relaxing.

Room





80 %

Dog friendly room, but shower/decor needs updating.

Restaurant





100 %

Food was amazing

Location





100 %

Lovely view of st Michaels mount.

Value for money





100 %
Staff friendliness





100 %

Young very friendly and helpful.

Cleanliness





80 %

Just the room was a bit tired and not overly clean on arriving.

By Anonymous
Business travelers
40-49 years
Reviewed: 2 weeks ago (08/04/2019)
Date of experience: 04/2019

First time staying at this hotel I will return!

Room





100 %

Was given a complimentary upgrade

Restaurant





100 %

Lovely

Location





100 %

Great

Value for money





100 %

Was very reasonable!

Staff friendliness





100 %

Very great hosts

Cleanliness





100 %

Very clean

By Anonymous
Couple
70-79 years
Reviewed: 2 weeks ago (07/04/2019)
Date of experience: 03/2019

Very warm welcoming and frienly. Staff went out of their way.

Room





80 %
Location





80 %
Value for money





60 %
Staff friendliness





100 %
Cleanliness





80 %
By Anonymous
Couple
50-59 years
Reviewed: 2 weeks ago (07/04/2019)
Date of experience: 04/2019

A lovely break in a friendly hotel thank you

Room





60 %

Decoration - power shower - fridge

Restaurant





60 %

Price was a bit high Food was lovely Portions were small in meal deal

Location





80 %

View

Value for money





80 %

Groupon desl

Staff friendliness





100 %

Helpful and friendly and not stressed

Cleanliness





100 %

Very clean

By Ron F.
Couple
70-79 years
Reviewed: 2 weeks ago (05/04/2019)
Date of experience: 04/2019

A most enjoyable two night stay No hesitation in recommending the hotel

Restaurant





100 %

Good menu and prompt service

Room





100 %

Very clean and comfortable. Nice view of bay

Location





80 %

Only downside was steep hill and limited parking space

Value for money





100 %

An excellent deal. Food very good

Staff friendliness





100 %

Delightful staff

Cleanliness





100 %

No problems at all

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