Our Customer Satisfaction Index
90%

"Excellent"

Based on 1,466 reviews
:
By Ivor P.
Couple
80+ years
Reviewed: 4 days ago (06/12/2018)
Date of experience: 11/2018

what more can I say we had wonderful experience

Room





5 / 5.0

extremely comfortable/spacious and plenty of accroutements

Location





4 / 5.0

Quiet location with easy access to the town

Value for money





4 / 5.0

no charges seemed to costly

Staff friendliness





5 / 5.0

Extremely pleasant and always ready to help

Cleanliness





5 / 5.0

just great

By Denise C.
Business travelers
50-59 years
Reviewed: 5 days ago (05/12/2018)
Date of experience: 11/2018

Fantastic hotel, the receptionist was very friendly, welcoming and helpful. The room was nice and loved the Teddy and the restaurant was good. Really enjoyed my stay and would highly recommend to friends and family.

Room





5 / 5.0
Location





5 / 5.0
Value for money





4 / 5.0
Staff friendliness





5 / 5.0
Cleanliness





5 / 5.0
By Claire D.
Couple
40-49 years
Reviewed: 5 days ago (05/12/2018)
Date of experience: 11/2018

I loved the hotel, and the restaurant, both very clean and welcoming

Room





5 / 5.0

Bed was lovely! Attention to detail in the room, warm, stylish

Location





5 / 5.0

Walking distance to all amenities. Beautiful views from our room

Value for money





5 / 5.0

Attention to detail

Staff friendliness





5 / 5.0

Staff where fantastic! Very friendly, knowledgeable and welcoming

Cleanliness





5 / 5.0

Very clean

By S H.
Couple
50-59 years
Reviewed: 6 days ago (04/12/2018)
Date of experience: 12/2018

Lovely room, comfy bed, loved the robes.

Room





5 / 5.0

Bed

Location





4 / 5.0

The view

Value for money





4 / 5.0
Staff friendliness





4 / 5.0
Cleanliness





4 / 5.0
By P B.
Couple
60-69 years
Reviewed: 1 week ago (02/12/2018)
Date of experience: 11/2018

Nice hotel in good location, hope to visit in summer to enjoy more of facilities

Room





4 / 5.0
Location





4 / 5.0
Value for money





4 / 5.0
Staff friendliness





5 / 5.0
Cleanliness





4 / 5.0
By Anonymous
Couple
40-49 years
Reviewed: 1 week ago (02/12/2018)
Date of experience: 11/2018

A nice stay, thank you
Helpful receptionist on arrival on Friday evening

Room





4 / 5.0

Sea view, paper delivery, facilities in room

Location





4 / 5.0

Proximity to town centre and accessibility for driving

Value for money





4 / 5.0
Staff friendliness





4 / 5.0
Cleanliness





4 / 5.0
By Sara
Couple
50-59 years
Reviewed: 1 week ago (30/11/2018)
Date of experience: 11/2018

We loved everything about our stay and will be back!!’

Room





5 / 5.0

Lovely large and very comfortable room

Location





5 / 5.0

Being in walking distance of the town and station

Value for money





5 / 5.0
Staff friendliness





5 / 5.0

Every member of staff very friendly and helpful

Cleanliness





5 / 5.0

Spotless

By John S.
Alone
60-69 years
Reviewed: 2 weeks ago (28/11/2018)
Date of experience: 11/2018

The hotel was bright and clean with friendly staff. \\food was excellent

Room





5 / 5.0

The room was spacious well presented and had a comfortable bed

Location





3 / 5.0

Somewhat difficult to find the hotel

Value for money





4 / 5.0
Staff friendliness





4 / 5.0
Cleanliness





4 / 5.0
By Mrs J G.
Couple
70-79 years
Reviewed: 2 weeks ago (27/11/2018)
Date of experience: 11/2018

Enjoyed our stay very much. Hotel very clean comfortable and staff friendly and helpful. Would stay again.

Room





4 / 5.0
Location





5 / 5.0

Convenient for town

Value for money





4 / 5.0
Staff friendliness





5 / 5.0
Cleanliness





5 / 5.0
By Anonymous
Couple
40-49 years
Reviewed: 2 weeks ago (26/11/2018)
Date of experience: 11/2018

lovely one night break away it was a real treat we might even come back when the weather is better

Room





5 / 5.0

lovely room. comfortable bed, slept well. great view .hot shower. all the amenities

Location





4 / 5.0

small walk from the train station up a hill but not too bad

Value for money





4 / 5.0
Staff friendliness





5 / 5.0

on arrival the gentleman checked us in and showed us around everywhere and to our room even pointing out the hairdryer in the drawer .

Cleanliness





5 / 5.0
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