No Public Name
70-79 years
Reviewed:
5 days ago
(16/12/2024)
Date of experience:
12/2024
No Public Name
60-69 years
Reviewed:
5 days ago
(16/12/2024)
Date of experience:
12/2024
Guest has not commented on review
No Public Name
50-59 years
Reviewed:
6 days ago
(15/12/2024)
Date of experience:
12/2024
No Public Name
50-59 years
Reviewed:
1 week ago
(13/12/2024)
Date of experience:
12/2024
Guest has not commented on review
No Public Name
60-69 years
Reviewed:
1 week ago
(12/12/2024)
Date of experience:
12/2024
No Public Name
60-69 years
Reviewed:
1 week ago
(12/12/2024)
Date of experience:
12/2024
Guest has not commented on review
No Public Name
60-69 years
Reviewed:
1 week ago
(12/12/2024)
Date of experience:
12/2024
Guest has not commented on review
No Public Name
40-49 years
Reviewed:
1 week ago
(11/12/2024)
Date of experience:
12/2024
No Public Name
50-59 years
Reviewed:
2 weeks ago
(09/12/2024)
Date of experience:
12/2024
Guest has not commented on review
No Public Name
40-49 years
Reviewed:
2 weeks ago
(08/12/2024)
Date of experience:
12/2024
Great. Recommend to others.
Thank you for your feedback. We appreciate your kind words about our location and acknowledge your concerns regarding the couch and luggage storage.
Regarding the couch, we’re sorry to hear that it was uncomfortable for you. Your feedback helps us make improvements, and we’ll consider this going forward.
As for luggage storage, we apologize for the inconvenience. During particularly busy times like the Christmas Markets, we expand our storage options to accommodate the increased demand, but we always use a luggage tag system to ensure your belongings remain secure. Your concerns help us refine our services further, and we thank you for bringing them to our attention.
Additionally, we’re pleased to let you know that all our rooms are fully air-conditioned for your comfort. In winter, we recommend using our radiators to maintain a cozy atmosphere.
We hope to welcome you back to Hotel VICTORIA soon for an even more enjoyable experience.
Best regards,
Your Hotel VICTORIA Team