Hotel VICTORIA Nürnberg hotel logohotel logo
Public Reviews Score
91%

"Very satisfied"

Based on 13,589 reviews across 14 portals
:
No Public Name
40-49 years
Reviewed: 5 months ago (11/08/2024)
Date of experience: 08/2024

Guest has not commented on review

No Public Name
80+ years
Reviewed: 5 months ago (09/08/2024)
Date of experience: 08/2024

We were completely satisfied with the service. The staff was friendly and helpful. The location is excellent and despite being in the historical section, it was easy to access and park in the garage nearby. Restaurants in the area were convenient. The city is pedestrian friendly so it was a pleasure to walk down its streets to view the sites and sights. The room was large, the desk and chairs comfortable and so was the bed. Shower was easy to use. Breakfast had great choices and was excellent.

Dear Guest,

Thank you for taking the time to share your positive experience at our hotel. We are pleased to hear that you enjoyed our friendly and helpful staff, our convenient location and the comfort of your room. Our team works hard to provide you with exceptional service and we are glad that we met your expectations. We hope to welcome you again on your next visit!
Best regards
Your Hotel VICTORIA Team
No Public Name
60-69 years
Reviewed: 5 months ago (09/08/2024)
Date of experience: 08/2024

sehr freundliches Personal, tolle Lage für eine Stadtbesichtigung.

Lieber Gast,
Vielen Dank für Ihre freundliche Bewertung! Es freut uns sehr zu hören, dass Ihnen das freundliche Personal, die zentrale Lage für Ihre Stadtbesichtigung sowie die Sauberkeit und Einrichtung unseres Hotels gefallen haben.
Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und wünschen Ihnen bis dahin alles Gute!
Ihr Hotel VICTORIA Team
No Public Name
50-59 years
Reviewed: 5 months ago (06/08/2024)
Date of experience: 08/2024

Guest has not commented on review

Lieber Gast,
Vielen Dank für Ihre großartige Bewertung! Es freut uns sehr, dass Ihnen unser Frühstück so gut gefallen hat und Sie den freundlichen Service geschätzt haben.
Ihr Lob bedeutet uns viel und motiviert unser Team, weiterhin exzellenten Service zu bieten. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen!
Ihr Hotel VICTORIA Team
No Public Name
40-49 years
Reviewed: 5 months ago (05/08/2024)
Date of experience: 08/2024

Guest has not commented on review

No Public Name
50-59 years
Reviewed: 5 months ago (05/08/2024)
Date of experience: 08/2024

Guest has not commented on review

Dear Guest,
Thank you for your feedback. We’re sorry to hear that the room size and internet speed did not meet your expectations.
Our building, constructed in 1896, is listed as a historic property, which limits our ability to alter the room sizes significantly. However, we strive to make the best of the architectural constraints during renovations and improvements.
We also understand the importance of a fast and reliable internet connection and are currently working on a solution to enhance your experience.
We appreciate your suggestions and hope to have the opportunity to welcome you back for a more comfortable stay.
Thank you again for your understanding and feedback!
Kindest regards
Your Hotel VICTORIA Team
No Public Name
80+ years
Reviewed: 5 months ago (04/08/2024)
Date of experience: 07/2024

Guest has not commented on review

No Public Name
60-69 years
Reviewed: 5 months ago (04/08/2024)
Date of experience: 08/2024

Guest has not commented on review

No Public Name
50-59 years
Reviewed: 5 months ago (02/08/2024)
Date of experience: 08/2024

Really good hotel in the middle of the city center. Friendly staff, clean rooms and a fantastic breakfast. Good place to stay!

Dear Guest,
Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our central location, friendly staff, clean rooms, and fantastic breakfast. Your positive feedback is greatly appreciated, and we’re delighted that you found our hotel to be a good place to stay.
We look forward to welcoming you back in the future!
Your Hotel VICTORIA Team
No Public Name
20-29 years
Reviewed: 5 months ago (01/08/2024)
Date of experience: 08/2024

Guest has not commented on review

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