Hotel VICTORIA Nürnberg hotel logohotel logo
Public Reviews Score
93%

"Very satisfied"

Based on 12,082 reviews across 13 portals
:
No Public Name
60-69 years
Reviewed: 4 years ago (22/08/2022)
Date of experience: 08/2022

Sauberes gepflegtes Hotel mit sehr freundlichen Personal

Lieber Gast,
vielen Dank für Ihren Aufenthalt in unserem Hotel und Ihre Bewertung. Es freut uns sehr, dass es Ihnen bei uns gefallen hat!
Dass Sie von unserem Ambiente und der Freundlichkeit unseres Teams so begeistert waren, freut uns sehr! Wir legen sehr großen Wert darauf, den Aufenthalt unserer Gäste in der schönen Stadt Nürnberg zu etwas ganz Besonderem zu machen. Es freut uns auch zu hören, dass Sie von unserem Frühstücksbuffet angetan waren. Täglich aufs Neue lässt sich unser Team ausgefallene Kreationen einfallen, um unseren Gästen einen gelungen Start in den Tag zu ermöglichen.
Es tut uns jedoch leid zu hören, dass Sie mit Ihrem Bett nicht 100% zufrieden waren. Um unseren Gästen eine angenehme Nacht zu ermöglichen, warten in unseren Zimmern je nach Kategorie unterschiedlich Kaltschaum- und auch Federkernmatratzen. Es ist sehr schwer für uns, den Geschmack und alle Vorlieben jeden Gastes, die Matratzen betreffend, zu entsprechen. Gerne werden wir jedoch versuchen, dass Sie bei Ihrem nächsten Aufenthalt ein Zimmer erhalten, welches nicht mit der gleichen Matratzenart ausgestattet ist.
Sollten Sie wieder einmal nach Nürnberg reisen, heißen wir Sie gerne wieder im Hotel Victoria willkommen!
Einen herzlichen Gruß
Sara Ruffato & das Hotel VICTORIA Team
No Public Name
50-59 years
Reviewed: 4 years ago (21/08/2022)
Date of experience: 08/2022

Zentral gelegen, Personal freundlich

Lieber Gast,
Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Ihr Besuch zu Ihrer Zufriedenheit war.
Dass Ihnen auch die ausgeprägte Serviceorientierung und Freundlichkeit unserer Mitarbeiter aufgefallen ist, ist schön zu hören. Sie, unsere Gäste, haben Anspruch auf allerbeste Servicequalität!
Wie Sie bereits bemerkt haben, besticht unser Hotel Victoria durch seine zentrale Lage direkt am Eingang zur Altstadt und bietet den besten Startpunkt für jede Art von Unternehmungen! Sei es der Besuch von Museen, Bummeln in der schönen historischen Innenstadt, Ihr Weg zur Arbeit oder zu Geschäftspartnern. Es freut uns zu hören, dass Sie von dieser Victoria-Besonderheit profitieren konnten!
Durch unsere perfekte Lage, mitten in der Altstadt, kann es jedoch manchmal etwas lauter werden. Hierfür haben wir mit Schallschutzfenstern der höchsten Stufe in allen Zimmern vorgesorgt und bieten zudem kostenfrei Ohropax an der Rezeption an. Gerne versuchen wir auch Wünsche nach ruhigeren Zimmern zu berücksichtigen.
Wir freuen uns, Sie hoffentlich auch bei Ihrem nächsten Aufenthalt in Nürnberg wieder in unserem Haus begrüßen zu dürfen.
Einen herzlichen Gruß
Sara Ruffato & das Hotel VICTORIA Team
No Public Name
60-69 years
Reviewed: 4 years ago (18/08/2022)
Date of experience: 08/2022

Perfect.

Dear Guest,
Thank you very much for your feedback about your stay at our hotel. It is nice to read that your expectations were fulfilled and that you could enjoy your time in the historical old town of Nuremberg!
Our team is highly focusing on excellence in hospitality and we are therefore really thankful to know that you appreciate our efforts!
If you find another occasion to travel to Germany, we are looking forward to being your hosts again!
Kindest regards
Sara Ruffato & the Hotel VICTORIA Team
No Public Name
70-79 years
Reviewed: 4 years ago (17/08/2022)
Date of experience: 08/2022

Great location, friendly staff, good breakfast, no AC so room was hot.

Dear Guest,
Many thanks for your feedback! We are very happy that you enjoyed your stay with us.
It's great to read that you enjoyed the prime location of the hotel within the city and were able to spend a pleasant time in Nuremberg.
We are also pleased to know that we were able to pamper you with our newly created breakfast buffet! And what could be nicer than being pampered by our service at the start of the day and enjoying our breakfast tapas.
Our hotel is a listed building from 1896 and subject to many regulations concerning remodeling measures, but on the other hand we are also constantly investing in renovation. We have already installed air-conditioning in most room categories and will continue with all remaining areas in the future.
We therefore thank you for your understanding and we would be delighted if you gave us another chance on your next trip to Nuremberg, so that we can convince you completely of our hotel.
Kindest regards
Sara Ruffato & the Hotel VICTORIA Team
No Public Name
50-59 years
Reviewed: 4 years ago (17/08/2022)
Date of experience: 08/2022

Guest has not commented on review

Lieber Gast,
herzlichen Dank für diese wunderbare Bewertung. Es ist eine Freude zu lesen, dass Sie sich bei uns rund herum wohl gefühlt haben.
Dass Sie sowohl von unseren Zimmern als auch von der Freundlichkeit unseres Teams so begeistert waren, freut uns sehr! Wir legen sehr großen Wert darauf, den Aufenthalt unserer Gäste in der schönen Stadt Nürnberg zu etwas ganz Besonderem zu machen.
Durch unsere perfekte Lage, mitten in der Altstadt, kann es manchmal etwas lauter werden. Hierfür haben wir mit Schallschutzfenstern der höchsten Stufe in allen Zimmern vorgesorgt und bieten zudem kostenfrei Ohropax an der Rezeption an.
Gerne sind wir auch bei Ihrer nächsten Reise in unsere schöne Stadt wieder Ihre Gastgeber!
Einen herzlichen Gruß
Sara Ruffato & das Hotel VICTORIA Team
No Public Name
60-69 years
Reviewed: 4 years ago (17/08/2022)
Date of experience: 08/2022

Fabulous hotel. Highly recommended and would certainly return. Rick Steves recommended & for good reason!

Dear Guest,
Thank you very much for giving us this detailed and extraordinary positive feedback. We cannot emphasize enough how happy we are to hear you enjoyed your stay with us this much.
Our hotel is located in the old town center opposite to the central railway station between the legendary Craftsmen's Yard and the New Museum of Modern Art and Design ... as you mentioned, our location is one of the biggest advantages of the Victoria!
Many thanks for the compliments about our breakfast! We offer fresh, seasonal and regional products to guarantee a healthy and tasty start into your day. Our breakfast staff is always trying to serve varied food for our guests and has free hands to implement new dishes and ideas.
Our hotel Victoria is also a pet friendly establishment! If you are travelling with your dog, you are welcome to book one of our Family oder Relax rooms, whitch are equipped with a vinyl floor. An extra fee applies per night.
It would be a pleasure for us to welcome you again soon and wish you all the very best till your return!
Kindest regards
Sara Ruffato & the Hotel VICTORIA Team
No Public Name
60-69 years
Reviewed: 4 years ago (16/08/2022)
Date of experience: 08/2022

Guest has not commented on review

No Public Name
50-59 years
Reviewed: 4 years ago (13/08/2022)
Date of experience: 08/2022

super chambre
hôtel très bien situé pour visiter la ville
super petit déjeuner

Dear Guest,
We are glad that you enjoyed your stay with us in the historical old town of Nuremberg and would like to thank you with all our heart for your wonderful compliments regarding our breakfast and our friendly staff.
Our team is highly focusing on excellence in hospitality!
We also would like to thank you for your suggestion about the different sorts of pillows. In order to ensure our guests a comfortable sleep, on top of our regular pillows, also down pillows, neck support pillows as well as grain pillows are available upon request. It is very difficult to meet the different taste and preference of each and every guest in this matter, we therefore kindly ask you to take a look at our pillow menu in the room and we will be happy to provide you with your favorite choice.
It would be a pleasure for us to welcome you again soon and wish you all the very best till your return
Kindest regards
Sara Ruffato & the Hotel VICTORIA Team
No Public Name
60-69 years
Reviewed: 4 years ago (13/08/2022)
Date of experience: 08/2022

Guest has not commented on review

No Public Name
40-49 years
Reviewed: 4 years ago (11/08/2022)
Date of experience: 08/2022

Commodity and good attending

Dear Guest,
We thank you for taking the time to write us a review about your stay at the Victoria. We are glad that you enjoyed your stay with us in the historical old town of Nuremberg and would like to thank you with all our heart for your wonderful compliments regarding our establishment and our friendly staff.
We are always happy to do our very best to meet our guests needs and also to receive suggestions that might help us pamper our guests even more!
Our breakfast team has always new ideas to make the stay of our guests more comfortable. We verify the origin of our products and use organic food products as often as we can. Our most important priority is to guarantee the freshness and quality of the food we serve! We are therefore very sorry to hear that you missed some specialties.
We would be delighted if you gave us another chance on your next trip to Nuremberg, so that we can convince you completely of our hotel.
Kindest regards
Sara Ruffato & the Hotel VICTORIA Team
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