Hotel VICTORIA Nürnberg hotel logohotel logo
Public Reviews Score
93%

"Very satisfied"

Based on 11,944 reviews across 13 portals
:
By Masaya Higashigaito
Leisure travelers
70-79 years
Reviewed: 8 years ago (10/08/2017)
Date of experience: 08/2017

Guest has not commented on review

No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (09/08/2017)
Date of experience: 08/2017

It was all very well organized and a perfect location to visit the old town.

No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (08/08/2017)
Date of experience: 08/2017

Guest has not commented on review

By Schaller
Business
60-69 years
Reviewed: 8 years ago (08/08/2017)
Date of experience: 08/2017

Guest has not commented on review

No Public Name
Leisure travelers
70-79 years
Reviewed: 8 years ago (08/08/2017)
Date of experience: 08/2017

Guest has not commented on review

By Carlos
Leisure travelers
40-49 years
Reviewed: 8 years ago (08/08/2017)
Date of experience: 08/2017

Gut. Haben uns wohl gefühlt.
Mit der Lautstärke kommt man zurecht aber es war wirklich sehr warm im Flur und Zimmer.
Das Personal ist sehr freundlich und hilfsbereit.
Wir würden wieder kommen.

By Michael Rosen
Leisure travelers
60-69 years
Reviewed: 8 years ago (08/08/2017)
Date of experience: 06/2017

The hotel's location is excellent, the room furnishings are fine, and the breakfast is good. Unfortunately, however, the lack of air conditioning and the fact that the elevator was not working during most of our stay detracted substantially from our guest experience.

By Francesca Poston
Leisure travelers
60-69 years
Reviewed: 8 years ago (07/08/2017)
Date of experience: 08/2017

Absolutely horrible. No air conditioning- BOILING HOT, had to have windows open- STILL, BOILING HOT!
Screaming, drunk teenagers, yelling, and playing music- in courtyard below, ALL NIGHT LONG! I finally had to call porter, and beg him to call the Police. Then I put in ear plugs- but was afraid I then wouldn't hear my alarm to wake up! HORRIBLE! I was exhausted and jet lagged, after traveling all day, and was supposed to awaken refreshed, to start my long awaited Danube River cruise. Ruined.
I'm still tired. Worst hotel experience of my entire life.

Dear Francesca,

Our privately run hotel is looking back on 120 years of history. Our entire team is always endeavored to answer all your questions and fulfill your wishes – therefore your review disappoints us very much and represents an important setback for us.

Our central location causes that during the weekends some celebrating people pass by the hotel and make some noise. Unfortunately we cannot influence this fact as Nuremberg is a vibrant city with a vivid nightlife.

Our hotel is not listed as an air-conditioned hotel on the booking websites. As the Victoria is a building from 1896 it is covered by certain burdens concerning some features. Therefore it is quite hard to install air-conditioning in all our rooms. The owners of the hotel know that air conditioning is an absolutely necessary equipment feature in the future and it is foreseen to furnish the whole house step by step in the next years. This is also the reason for our recent construction works.

We know that for all our guests who stay with us before the installation this does not really help but we already want to inform you that we are a company that moves with the times and that we do not spare neither expense nor effort to offer the best for our guests. In the meantime we try to make the circumstances as comfortable as possible for our guests and provide fans to cool the rooms at least a bit.

We would have been happy if you gave us the chance to solve your problems personally during your stay, maybe by providing you a room with a mobile air conditioner. We appreciate your understanding that we unfortunately can only express our regret after your departure.

Best regards,

Tanja Winkler
Marketing assistant
No Public Name
Leisure travelers
20-29 years
Reviewed: 8 years ago (07/08/2017)
Date of experience: 08/2017

Sehr familiär, freundlich, modern

No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (07/08/2017)
Date of experience: 08/2017

Das hat eine sehr gute Lage die Tiefgarage liegt für Leute die nicht gut laufen können ungünstig die Parkplätze sind sehr eng der Preis dafür zu hoch die Zimmer Sind sehr geräumig das Badezimmer ist verhältnismäßig klein. Der Service ist spitzenmäßig alle sehr freundlich und zuvorkommend. Wir hatten das Klimaanlage auf dem Zimmer war sehr laut und so richtig kühl war es leider nicht uns hat es aber sehr gut gefallen und kommen das nächste mal wenn wir in Nürnberg sind bestimmt wieder in ihr Hotel

Back to Top CERTIFICATE what's this?