Hotel VICTORIA Nürnberg hotel logohotel logo
Public Reviews Score
93%

"Very satisfied"

Based on 11,939 reviews across 13 portals
:
By Walterspiel
Leisure travelers
80+ years
Reviewed: 10 years ago (12/07/2016)
Date of experience: 07/2016

Freundlicher Empfang - sehr guter Service -

No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (12/07/2016)
Date of experience: 07/2016

Guest has not commented on review

Dear guest,

Thank you for your stay at our hotel and the time you spent to write this review. Only with the feedback of our guests we are able to improve our services!
We are very sorry to read that you did not enjoy your stay at the Victoria.

As the Victoria is a building from 1896 it is covered by certain burdens concerning some features. Therefore it is quite hard to install air-conditioning in all our rooms. The owners of the hotel are convinced that in the future it will be a absolutely necessary equipment feature and it is foreseen to furnish the whole house step by step in the next years.

We know that for all our guests who stay with us before the installation, this does not really help but we already want to inform you that we are a company that moves with the times and that we do not spare neither expense nor effort to offer the best for our guests.

Some of our rooms have a good technical position in the building and suppose of air conditioning. To offer a cooling refreshment to all our guests and in order to sweeten your stay at our hotel during the hot summer days in Nuremberg, we invite you to enjoy free mineral water, refreshing iced tea and tasty ice lollies in the lobby from our orange fridge at the reception :)

Perhaps you return to Nuremberg and give us a second chance to convince you of the hotel Victoria? We would be very happy to welcoming you again!

All the best for you!

Miriam Ullrich
executive assistant
No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (12/07/2016)
Date of experience: 07/2016

Sehr gut und freundlich

By Rolf Kremp
Leisure travelers
50-59 years
Reviewed: 10 years ago (12/07/2016)
Date of experience: 07/2016

Nichts zu verbessern
Freundliche und hilfsbereite Leute an der Rezeption

No Public Name
Leisure travelers
60-69 years
Reviewed: 10 years ago (12/07/2016)
Date of experience: 07/2016

I could not fault the hotel in anyway the staff are well trained.
The only problem was lack of sleep not because of the bed which was so comfortable ,but the noise outside you had to have your windows open because of the heat and the air con was far to noisy ,I understand it is a problem but when you book a suite you do expect a little better thought into where to position the suite because you do pay extra .
One other problem you may have is if you breakfast outside there are people their that look as though they sleep on the streets .
I hope these notes were helpful .

No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (10/07/2016)
Date of experience: 07/2016

Well laid out hotel with great service and good rooms in a great location

By Johanna Roth
Business
20-29 years
Reviewed: 10 years ago (09/07/2016)
Date of experience: 07/2016

Ein wunderschönes Hotel in bestechender Lage mit freundlichem Service und phantastischem Frühstück. Ich komme gerne wieder!

No Public Name
Business
30-39 years
Reviewed: 10 years ago (08/07/2016)
Date of experience: 07/2016

Guest has not commented on review

No Public Name
Business
30-39 years
Reviewed: 10 years ago (07/07/2016)
Date of experience: 07/2016

Guest has not commented on review

By Staack Ingrid
Leisure travelers
70-79 years
Reviewed: 10 years ago (06/07/2016)
Date of experience: 07/2016

Vielen Dank für die Behandlung, man kann sich bei Ihnen nur wohlfühlen..

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