Hotel Zum Ritter St.Georg hotel logohotel logo
Our Customer Satisfaction Index
84%

"Excellent"

Based on 2,460 reviews across 14 portals
:
By Anonymous
Couple
30-39 years
Reviewed: 1 week ago (17/05/2019)
Date of experience: 05/2019

Loved it!

ambiance





100 %
Wifi / WLAN





100 %
Room





100 %
Food selection





100 %
Location





100 %
Quality of the food





100 %
Cleanliness





100 %
Breakfast





100 %
Staff friendliness





100 %
Value for money





100 %
By Stephen W.
Couple
60-69 years
Reviewed: 5 weeks ago (19/04/2019)
Date of experience: 04/2019

Great

Room





80 %
ambiance





100 %
Wifi / WLAN





100 %
Location





100 %

Very central in the Old Town and very easy parking

Food selection





100 %
Cleanliness





100 %
Staff friendliness





100 %

Very helpful and considerate staff

Breakfast





100 %
Value for money





100 %
By Anonymous
Family
60-69 years
Reviewed: 5 weeks ago (18/04/2019)
Date of experience: 04/2019

We enjoyed our stay.

ambiance





80 %
Wifi / WLAN





80 %
Room





80 %
Food selection





80 %
Location





60 %
Cleanliness





80 %
Quality of the food





80 %
Staff friendliness





100 %
Breakfast





80 %
Value for money





60 %
By Anonymous
Business travelers
30-39 years
Reviewed: 6 weeks ago (16/04/2019)
Date of experience: 04/2019

das Maximum aus einem historischen Gebäude rausgeholt

ambiance





80 %
Wifi / WLAN





80 %
Room





100 %
Food selection





80 %
Location





100 %
Quality of the food





80 %
Cleanliness





100 %
Breakfast





80 %
Staff friendliness





100 %
Value for money





100 %
By Anonymous
Group
60-69 years
Reviewed: 6 weeks ago (11/04/2019)
Date of experience: 04/2019

historisch, Bad teilweise mit Haaren, nicht sauber. Wasser ohne Druck

ambiance





80 %
Room





60 %
Food selection





80 %
Food selection





60 %
Location





80 %
Quality of the food





60 %
Quality of the food





80 %
Cleanliness





60 %
Staff friendliness





80 %
Breakfast





80 %
Restaurant





80 %
Value for money





60 %
By Anonymous
Family
70-79 years
Reviewed: 2 months ago (04/04/2019)
Date of experience: 03/2019

The hotel was very nice, staff very helpful, my shower was a bit small for my size but that was my only minor issue

Dear Guest,
Thank you for giving us a perfect rating, despite the fact that our showers are quite small for you. Nevertheless, we are pleased to hear that you enjoy your stay and the staff was very grateful to hear that they make your stay more comfortable and pleasant.
Sincerely,
Hotel Zum Ritter Team
ambiance





100 %
Room





100 %
Food selection





100 %
Location





100 %

Center of town, you have to walk a little to the hotel but it was well worth it

Quality of the food





100 %
Cleanliness





100 %
Breakfast





100 %
Staff friendliness





100 %

The staff was beyond helpful

Value for money





100 %
By Anonymous
Family
60-69 years
Reviewed: 2 months ago (04/04/2019)
Date of experience: 03/2019

The Hotel has that "Old World" style and such a great history. The experience was fantastic and quite memorable. If I come back to Heidelberg, Hotel Zum Ritter would be my top choice!

Dear Guest,
Thank you for your positive comments. We are so glad to hear that you enjoy your stay with us.
Looking forward to seeing you again soon.

Best,
Hotel Zum Ritter Team
Room





100 %
Wifi / WLAN





100 %

It was reliable and fast.

Location





100 %
Cleanliness





100 %
Staff friendliness





100 %

The staff was amazing. Even holding the elevator door open for us when we arrived!

Value for money





100 %
By Emily L.
Family
30-39 years
Reviewed: 2 months ago (30/03/2019)
Date of experience: 03/2019

Perfect! Would definitely not hesitate to stay here again.

Dear Emily,
Thank you for taking the time to share your experience with us!
We are so happy to know that you enjoy your stay with us.
We hope to welcome you again in the future.

Sincerely,
Hotel Zum Ritter Team
Room





100 %
Wifi / WLAN





80 %

Some problems connecting but it worked eventually.

Location





100 %

SO central!

Cleanliness





100 %

Super clean and fresh.

Staff friendliness





100 %
Value for money





100 %
By Giorgio
Couple
30-39 years
Reviewed: 2 months ago (27/03/2019)
Date of experience: 03/2019

Ótima, hotel muito bem
Localizado, ótimas instalações e serviços, além de funcionários muito prestativos

Dear Guest,
Thank you for your positive comments. We are happy to read that you enjoyed your stay with us!
Sincerely,
Team Ritter
Wifi / WLAN





100 %
Room





100 %
Location





100 %
Cleanliness





100 %
Staff friendliness





100 %
Value for money





100 %
By Anonymous
Couple
60-69 years
Reviewed: 2 months ago (27/03/2019)
Date of experience: 03/2019

Aangename uitvalsbasis om Heidelberg te bezoeken. Wanneerwe reuggan voor een langere citytrip zullen we dit hotel zeker overwegen.

Dear Guest,
Thank you for your positive comments. We are happy to read that you enjoyed your stay with us!
We look forward to welcoming you again.
Sincerely,
Team Ritter
ambiance





80 %
ambiance





80 %
Wifi / WLAN





60 %

Zou volgens mijn Security app niet beveiligd zijn

Room





80 %
Food selection





80 %
Food selection





80 %
Location





100 %

Prachtig hotel in aangename stad

Cleanliness





80 %
Quality of the food





80 %
Quality of the food





80 %
Staff friendliness





80 %
Breakfast





80 %
Restaurant





80 %
Value for money





80 %
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