Insel Hotel hotel logohotel logo
Our Customer Satisfaction Index
87%

"Excellent"

Based on 1,205 reviews
:
By Anonymous
Business traveler
50-59 years
3 weeks ago (08/07/2017)

Sehr freundliches Personal, gutes Essen, allgemein sehr zu empfehlen, Einzelzimmer klein, aber ausreichend. Bad sehr klein, alles aber sehr sauber

Value for money





5 / 5.0
Room





3 / 5.0

Sauber, aber vor allem das Bad sehr klein

Location





5 / 5.0
Cleanliness





5 / 5.0
Friendliness of the reception





5 / 5.0
Breakfast





4 / 5.0
Restaurant





5 / 5.0
Bar





5 / 5.0
By Heiner B.
Leisure traveler
40-49 years
3 weeks ago (02/07/2017)

Sehr geschmackvoll und alles da was man braucht.

Value for money





5 / 5.0
Room





5 / 5.0

Sehr geschmackvoll!

Location





4 / 5.0
Cleanliness





5 / 5.0
Friendliness of the reception





5 / 5.0
Breakfast





5 / 5.0
Restaurant





5 / 5.0
Bar





5 / 5.0
By Anonymous
Leisure traveler
50-59 years
3 weeks ago (02/07/2017)

very kind, ordered us a taxi at 1am in an emergency, what more can you want

Value for money





3 / 5.0
Room





4 / 5.0
Location





4 / 5.0
Cleanliness





4 / 5.0
Friendliness of the reception





4 / 5.0
Breakfast





4 / 5.0
Restaurant





3 / 5.0
By Anonymous
Leisure traveler
20-29 years
4 weeks ago (27/06/2017)

Sehr guter Allgemeineindruck. Leider sind zwei Personen aus meiner Familie gegen eine gut geputzte Glasscheibe gelaufen, vielleicht könnte man diese Glasscheibe noch besser sichtbar machen. Vielen Dank!

Value for money





4 / 5.0
Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Friendliness of the reception





5 / 5.0
Breakfast





5 / 5.0
Bar





1 / 5.0

Barkeeper war unfreundlich

By Jörgh M.
Business traveler
50-59 years
5 weeks ago (21/06/2017)

Sauber, sehr gut, haben uns wohl gefühlt

Value for money





5 / 5.0
Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Friendliness of the reception





5 / 5.0
Breakfast





4 / 5.0
By Anonymous
Business traveler
20-29 years
5 weeks ago (20/06/2017)

Sehr gutes Hotel in guter Lage. Sauber und nettes Personal.

Value for money





4 / 5.0
Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Friendliness of the reception





5 / 5.0
Breakfast





5 / 5.0
By Anonymous
Leisure traveler
50-59 years
5 weeks ago (19/06/2017)

Ein sehr zu empfehlendes Hotel!!

Value for money





5 / 5.0
Room





5 / 5.0

sehr ansprechend

Location





5 / 5.0

super und ruhig gelegen

Cleanliness





5 / 5.0
Friendliness of the reception





5 / 5.0

Sehr zuvorkommend

Breakfast





5 / 5.0
By Nassenstein, Hans-Leo + B.
Leisure traveler
70-79 years
5 weeks ago (19/06/2017)

Wir waren sehr zufrieden und würden jederzeit wieder kommen!

Value for money





4 / 5.0
Room





4 / 5.0
Location





5 / 5.0
Cleanliness





4 / 5.0
Friendliness of the reception





5 / 5.0
Breakfast





5 / 5.0
Restaurant





5 / 5.0
By Anonymous
Leisure traveler
40-49 years
2 months ago (06/06/2017)

In Ordnung mit sehr freundlichen Personal

Value for money





4 / 5.0
Room





4 / 5.0
Location





4 / 5.0
Cleanliness





3 / 5.0
Friendliness of the reception





5 / 5.0
Breakfast





4 / 5.0
Restaurant





3 / 5.0
By Courtney D.
Business traveler
20-29 years
2 months ago (24/05/2017)

Fantastic from start to finish. The Insel and its staff have always treated us with a level of hospitality and professionalism that is unmatched. Very helpful during our large group stays of 20-30 rooms. We will continue to recommend them.

Dear guest,
thank you so much for your fantastic review!
Next time we will have more fruits - I promise!
Best regards from Bonn
Alexej Samoilow
Managing Director
Value for money





5 / 5.0
Room





5 / 5.0
Location





4 / 5.0
Cleanliness





5 / 5.0
Friendliness of the reception





5 / 5.0
Breakfast





5 / 5.0

more fruit would be good!

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