Our Customer Satisfaction Index
89%

"Excellent"

Based on 994 reviews across 8 portals
By Anonymous
Leisure traveler
70-79 years
2 years ago (17/11/2014)

we have been coming to Langstone Cliff for many years. we come here, because we are always made welcome, being disabled, is not a problem either, because wheelchairs or mobility scooters have access almost everywhere via ramps, the doors are wider to accomodate them on some rooms. there are walk in showers, even the swimming pool has easy access. i would advise anyone to try even a short stay, chances are you will come back again and again. we do, over 40 years and counting/

Value for money





5 / 5.0
Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Breakfast





5 / 5.0
Restaurant





5 / 5.0
Bar





4 / 5.0
By Wayne & Vivienne P.
Leisure traveler
60-69 years
2 years ago (04/11/2014)

As you know this was our 7th year running the Dance Weekend, and each year there has been improvement. We look forward to our 8th year 9th-11th Oct 2015. many thanks for all your assistance. Regards Wayne & Vivienne Packard

Value for money





5 / 5.0
Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





4 / 5.0

Service at breakfast a little slow, it seemed not enough staff. Or may be new staff unsure .

Breakfast





5 / 5.0

as above

Bar





5 / 5.0
By Barbara
Leisure traveler
60-69 years
2 years ago (04/11/2014)

We stayed especially so that I could have my hair cut styled and coloured by Chelle as I have now moved to Northamptonshire and I have not found a stylist to equal her expertise. I was very pleased with the excellent result and it was well worth the round trip of 400 miles and the cost of an hotel room. Thank you very much Chelle. Barbara Cross O.B.E.

Value for money





5 / 5.0

We were upgraded and thoroughly enjoyed the experience.

Room





5 / 5.0

Very comfortable and clean with nice toiletries.

Location





4 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Breakfast





5 / 5.0
By Anonymous
Leisure traveler
50-59 years
2 years ago (03/11/2014)

Langstone feels like Home from Home. It's like staying with friends.

Value for money





4 / 5.0
Room





5 / 5.0
Location





4 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Breakfast





5 / 5.0
Restaurant





4 / 5.0
Bar





4 / 5.0
By Anonymous
Leisure traveler
60-69 years
2 years ago (03/11/2014)

As always we found the hotel pleasing, except for the one meal.

Value for money





4 / 5.0
Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





4 / 5.0
Breakfast





4 / 5.0
Restaurant





3 / 5.0

My order was chk/breast when served was like a child portion

Bar





4 / 5.0
By Anonymous
Leisure traveler
50-59 years
2 years ago (01/11/2014)

A good hotel, as able to bring the dog.

Value for money





4 / 5.0
Room





4 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Breakfast





4 / 5.0
Bar





2 / 5.0
By Anonymous
Leisure traveler
40-49 years
2 years ago (01/11/2014)

the hotel was very clean and the staff very helpful. Chef happy to help with dietary needs.

Value for money





4 / 5.0
Room





4 / 5.0

For us having a child in our room, a bath would have been nice but we managed.

Location





4 / 5.0

very good and even though we were right by the railway line we really didn't hear it at all

Cleanliness





4 / 5.0

did have some cleaning products left in our room - but I guess that showed they had been in to clean

Service





4 / 5.0
Breakfast





4 / 5.0
Restaurant





5 / 5.0

staff very helpful and accomodated our dietary needs.

Bar





4 / 5.0
By eacott@btinternet.com
Leisure traveler
80+ years
2 years ago (30/10/2014)

Having been to the orchid event many times before, this stay was as I expected - excellent in all departments. On Saturday I enquired if we could stay over until Monday morning, was quite pleased that the extra night was a special deal. I feel that if this was more widely known others would have taken up that offer.

Value for money





5 / 5.0
Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Breakfast





5 / 5.0
Restaurant





4 / 5.0

the choice of the lamb was not good on the Friday dinner, should have complained, but did not wish to make a fuss.

Bar





4 / 5.0
By Scott
Leisure traveler
60-69 years
2 years ago (29/10/2014)

An excellent hotel, run by a very caring family and staff. The rooms, facilities and surroundings are perfect with excellent food and entertainment that suits old and young. We visit the hotel several times a year with our family which now includes grandchildren and we always look forward to the next visit.

Value for money





5 / 5.0

Excellent value for money

Room





5 / 5.0

Fresh, clean and up to date.

Location





5 / 5.0

Perfect in every way

Cleanliness





5 / 5.0

Excellent

Service





5 / 5.0

Excellent. Nothing is too much trouble and you are made to feel very welcome every time you visit.

Breakfast





5 / 5.0
Restaurant





5 / 5.0

A very good selection of food to suit all needs

Bar





5 / 5.0
By Meryl
Leisure traveler
60-69 years
2 years ago (27/10/2014)

Lovely hotel. Excellent location, facilities and food. excellent service. Will return to the hotel in the future even though a bit expensive.

Value for money





3 / 5.0

Quite expensive but the hotel was in a lovely position

Room





5 / 5.0

excellent

Location





5 / 5.0

excellent

Cleanliness





5 / 5.0
Service





4 / 5.0
Breakfast





5 / 5.0
Bar





4 / 5.0
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