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Public Reviews Score
90%

"Very satisfied"

Based on 1,774 reviews
:
No Public Name
Couple
20-29 years
Reviewed: 6 years ago (01/05/2019)
Date of experience: 04/2019

Overall it was not a bad experience. We came at offseason not knowing literally everything would be closed. That is not the hotel's fault by any means, it was just frustrating. Being a vegan I found very difficult to find things to eat and drink in the hotel and the resort. Definitely should not be advertising vegan options when there is not some. The breakfast was slightly deceiving.

Thanks for your evaluation and comments.
Sorry but vegan food is not quite usual in France so far so we don't know exactly what you can eat or not. It's pretty complicated for us to guess. For next time please let us know at the reception and we will buy some specific food for you.
Regards
By Lemoine
Alone
40-49 years
Reviewed: 6 years ago (01/05/2019)
Date of experience: 05/2019

J' ai adoré et je vais le conseiller et y revenir

Merci beaucoup pour vos si gentils commentaires ainsi que pour votre évaluation. Ce fût un réel plaisir de vous accueillir dans notre hôtel.

Nous espérons vous revoir bientôt.

Cordialement

L’équipe du Refuge
No Public Name
Family
40-49 years
Reviewed: 6 years ago (28/04/2019)
Date of experience: 04/2019

Très bonne adresse idéalement placée avec un accueil et des bonnes prestations

No Public Name
Friends
20-29 years
Reviewed: 6 years ago (24/04/2019)
Date of experience: 04/2019

Overall experience was excellent - I would come back again

No Public Name
Family
40-49 years
Reviewed: 6 years ago (23/04/2019)
Date of experience: 04/2019

Très bon hôtel où nous avons l’ha De séjourner en famille. Emplacement idéal et accueil sympathique. Le SPA est un plus indéniable.
À refaire !

No Public Name
Family
40-49 years
Reviewed: 6 years ago (23/04/2019)
Date of experience: 04/2019

Très bonne expérience, accueil parfait. Dommage que nous ayons subi un dégât des eaux.

No Public Name
Family
30-39 years
Reviewed: 6 years ago (22/04/2019)
Date of experience: 04/2019

A great place to stay for a ski holiday in Tignes

No Public Name
Family
40-49 years
Reviewed: 6 years ago (20/04/2019)
Date of experience: 04/2019

Great hotel. Really liked it. Will stay again, ideally we would have had two rooms for the three of us but price prevented that. A little tight for space for three people.

By Tanya Sutton
Family
40-49 years
Reviewed: 6 years ago (14/04/2019)
Date of experience: 04/2019

I really liked the hotel and the cleanliness and helpfulness of the staff. The boot room was a bonus, a timetable of when the boot drier comes on would be really useful. I did feel a little disappointed that my room did not resemble the room on the website at all, I was expecting a much larger room with wooden beams! I felt I was paying quite a lot so the room would be more luxurious but it did have everything we needed and was very clean and had the bonus of a bath! The breakfast room was very enjoyable to be in. We enquired about the bus timetable and was immediately shown a copy of it and explained where to pick it up. Everyone we spoke to at the front desk was very helpful. It was really nice to have a central location right near the slopes.

By Michael McGrath
Family
50-59 years
Reviewed: 6 years ago (14/04/2019)
Date of experience: 04/2019

This hotel is a real find. It has an excellent location right by the lifts and nearby restaurants. The service is fantastic and the staff extremely helpful even arranging lift passes in advance. There is also a useful 35pc discount at the nearby ski rental shop.

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