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Public Reviews Score
90%

"Very satisfied"

Based on 1,842 reviews
:
By Sarrazin I
Couple
50-59 years
Reviewed: 7 years ago (14/07/2019)
Date of experience: 07/2019

Hôtel bien situé et bien agréable, bien équipé (espace détente, billard etc) et accueil excellent.

No Public Name
Friends
40-49 years
Reviewed: 7 years ago (07/07/2019)
Date of experience: 07/2019

Très sympathique chaleureux. Personnel accueillant

No Public Name
Business
50-59 years
Reviewed: 7 years ago (07/07/2019)
Date of experience: 07/2019

Très bonne à refaire bientôt pour un prochain séjour

By Pietro
Alone
70-79 years
Reviewed: 7 years ago (07/07/2019)
Date of experience: 07/2019

Buono e confortevole. Personale gentile e disponibile

By Pascal
Family
40-49 years
Reviewed: 7 years ago (02/07/2019)
Date of experience: 06/2019

Personnel très accueillant. Hôtel très bien placé.

No Public Name
Couple
20-29 years
Reviewed: 7 years ago (02/07/2019)
Date of experience: 07/2019

Hôtel très sympa avec un personnel accueillant et professionnel.

By msoroko
Alone
40-49 years
Reviewed: 7 years ago (02/05/2019)
Date of experience: 05/2019

Very well done. tidy. attentive service

By Martin
Alone
40-49 years
Reviewed: 7 years ago (02/05/2019)
Date of experience: 05/2019

Great location in the centre, friendly staff.

No Public Name
Couple
20-29 years
Reviewed: 7 years ago (01/05/2019)
Date of experience: 04/2019

Overall it was not a bad experience. We came at offseason not knowing literally everything would be closed. That is not the hotel's fault by any means, it was just frustrating. Being a vegan I found very difficult to find things to eat and drink in the hotel and the resort. Definitely should not be advertising vegan options when there is not some. The breakfast was slightly deceiving.

Thanks for your evaluation and comments.
Sorry but vegan food is not quite usual in France so far so we don't know exactly what you can eat or not. It's pretty complicated for us to guess. For next time please let us know at the reception and we will buy some specific food for you.
Regards
By Lemoine
Alone
40-49 years
Reviewed: 7 years ago (01/05/2019)
Date of experience: 05/2019

J' ai adoré et je vais le conseiller et y revenir

Merci beaucoup pour vos si gentils commentaires ainsi que pour votre évaluation. Ce fût un réel plaisir de vous accueillir dans notre hôtel.

Nous espérons vous revoir bientôt.

Cordialement

L’équipe du Refuge
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