Le Tsuba Hotel hotel logohotel logo
Public Reviews Score
92%

"Excellent"

Based on 4,066 reviews across 14 portals
:
By Phil K
Family
50-59 years
Reviewed: 5 days ago (30/05/2023)
Date of experience: 05/2023

Very nice hotel in a convenient location to attractions and metro

Dear guest,
What a special review!
Your comment rewards the efforts made for the development of our establishment :)
We are so pleased to read your compliments concerning our location.
If you come back to Paris, you already have a home to call yours!
Sincerely,
Paulo
Chief Marketing Officer
No Public Name
Business
50-59 years
Reviewed: 1 week ago (28/05/2023)
Date of experience: 05/2023

Buena pero puede mejorar

Estimado cliente,
¡Gracias por tu respuesta! Valoramos sinceramente su opinión y apreciamos su franqueza.
Nos complace saber que, en general, tuvo una buena experiencia con nosotros.
La satisfacción de nuestros clientes es nuestra máxima prioridad, y nos tomamos en serio sus comentarios.
Agradeceríamos si pudiera proporcionarnos más información sobre los aspectos que considera que podríamos mejorar.
Esperamos tener la oportunidad de recibirlo nuevamente en nuestro hotel.
Atentamente,
Paulo
Chief Marketing Officer
By A-K Envall
Alone
50-59 years
Reviewed: 2 weeks ago (24/05/2023)
Date of experience: 05/2023

Bra fräscht hotell med bra frukost.

Dear Envall,
We really appreciate you sharing your feedback.
What a pleasure to learn that you enjoyed our breakfast :)
Next time if your stay goes well as you mentioned, feel free to evaluate us better. It would help us to increase our score :)
Thank you anyway.
Waiting to welcome you again soon.
Best regards,
Paulo
Chief Marketing Officer
No Public Name
Business
60-69 years
Reviewed: 2 weeks ago (21/05/2023)
Date of experience: 05/2023

Je viens régulièrement et les chambres sont inégales. Celle-ci était un peu moins bien que d'habitude

Bonjour,
Tout d'abord, je tiens à vous dire que c'est un plaisir de compter parmi nos clients les plus fidèles.
Nous vous remercions également d'avoir pris le temps de nous écrire ce commentaire détaillé.
Nous sommes sincèrement désolés de lire votre déception quant à la chambre qui vous a été attribuée cette fois-ci.
Nous comprenons que nos chambres présentent une certaine diversité et ne sont pas toutes homogènes. Cependant, elles offrent un choix incroyable aux clients.
N'hésitez pas à nous informer à l'avance de vos préférences concernant la chambre, afin que nous puissions faire de notre mieux pour vous l'attribuer.
Nous espérons avoir le plaisir de vous accueillir à nouveau.
Bien à vous,
Paulo
Chief Marketing Officer
By Ben
Couple
20-29 years
Reviewed: 2 weeks ago (19/05/2023)
Date of experience: 05/2023

Front desk was wonderful and was very nice with the accommodations! Service in rooms was very frequent and early. Breakfast was ok, but it felt like it wasn't worth the extra cost.

Dear Ben,
Thank you very much for your feedback and compliments regarding our team and accommodations :)
We are very sorry if the breakfast did not meet your expectations.
Next time, please feel free to communicate your preferences, and we will do our best to improve our buffet and offer a greater variety.
We look forward to seeing you on your next trip to Paris!
Best regards,
Paulo
Chief Marketing Officer
By Ligia Riera
Family
30-39 years
Reviewed: 3 weeks ago (11/05/2023)
Date of experience: 05/2023

Amei a experiencia no Hotel. A staff extremamente educada, paciente e atenciosa. Os quartos estavam limpos e organizados. Tudo impecável!!

Estimada Ligia Riera,
É com muito prazer que leio seu comentário super positivo :)
Obrigado por cada elogio. Do staff à limpeza. Nos enche de orgulho!
Espero que você tenha aproveitado também a facilidade de termos membros da equipe que falam português.
Esperamos revê-la em breve,
Paulo
Chief Marketing Officer
No Public Name
Couple
60-69 years
Reviewed: 4 weeks ago (07/05/2023)
Date of experience: 05/2023

Struttura eccellente disponibilità del personale. Dispiace solo che nessuno della reception parla lingua italiana.

Gentile cliente,
La ringraziamo per la Sua recensione e per il Suo apprezzamento.
Grazie per aver menzionato la gentilezza del nostro staff, un servizio di qualità è fondamentale per noi.
Abbiamo uno staff multiculturale ma effettivamente sono l'unico italiano. Peccato non esserci incrociati.
Speriamo di rivederLa molto presto.
Francesco
Chief Sales Officer
By Jean-Paul
Family
50-59 years
Reviewed: 4 weeks ago (04/05/2023)
Date of experience: 04/2023

We had a very good weekend in your Hotel!

Dear guest,
Thank you very much for this amazing rating!
We look forward to your next visit at Le Tsuba Hotel.
Kind regards,
Paulo
Chief Marketing Officer
By yemeng
Alone
30-39 years
Reviewed: 5 weeks ago (01/05/2023)
Date of experience: 04/2023

房间不大，但是很干净，地理位置很棒，走不远就到凯旋门和香榭丽舍大道了，前台小哥lbrahimo服务很好👍一直面带笑容😊非常专业！我坐了13个小时的飞机到巴黎，早
上9点多到酒店，但是我知道入住时间通常是下午两点，我非常感到惊喜的是Ibrahimo在早上9:40就安排了房间让我去休息！真的太棒太让我意外了！我在大堂只等了40分钟不到，等待的过程还给提供了大堂吧的茶！真的很贴心！

Dear Hong,
What an incredible review!
We are really happy that you appreciate our gestures :)
We always do our best to find any room available in case of morning arrival. Otherwise, we suggest leaving all the suitcases in our storage room, for free.
Thank you for the compliments regarding Ibrahima. These special mentions are always heartwarming for all of us!
It would be a big pleasure for us to see you soon at our hotel.
Best regards,
Paulo
Chief Marketing Officer
No Public Name
Friends
40-49 years
Reviewed: 7 weeks ago (18/04/2023)
Date of experience: 04/2023

Très bon établissement avec un staff agréable, disponible et arrangeant.

Bonjour,
Nous vous remercions de votre visite et d'avoir pris le temps de partager votre expérience.
Nous sommes heureux de lire que vous avez apprécié votre séjour parmi nous.
N'hésitez pas la prochaine fois à nous apporter plus de précisions sur ce qui selon vous requiert des améliorations.
Nous espérons avoir le plaisir de vous accueillir de nouveau prochainement au Tsuba.
Bien à vous,
Paulo
Chief Marketing Officer
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