Le Tsuba Hotel hotel logohotel logo
Public Reviews Score
91%

"Very satisfied"

Based on 4,205 reviews across 13 portals
:
No Public Name
Business
40-49 years
Reviewed: 2 weeks ago (08/11/2024)
Date of experience: 11/2024

Well located but quite old fashioned and not very efficient service .
The room could be equipped with coffee machine and more modern bathroom.
The only good thing is that it is quiet

By Sabrina
Alone
20-29 years
Reviewed: 2 weeks ago (07/11/2024)
Date of experience: 11/2024

Das Frühstück war zufriedenstellend, aber es gab viele tolle Cafés

No Public Name
Couple
50-59 years
Reviewed: 3 weeks ago (03/11/2024)
Date of experience: 11/2024

Positive , bien situé

Bonjour,
Nous vous remercions de votre visite et d'avoir pris le temps de partager votre expérience. Nous sommes heureux de lire que vous avez apprécié votre séjour parmi nous.
Nos clients apprécient effectivement le placement paisible dont bénéficie notre établissement ; nous sommes ravis que cela vous ait plu.
Nous espérons avoir le plaisir de vous accueillir de nouveau prochainement au Tsuba.
Bien à vous,
Paulo
Chief Marketing Officer
No Public Name
Couple
30-39 years
Reviewed: 3 weeks ago (02/11/2024)
Date of experience: 11/2024

Génial , je reviendrais

Bonjour,
Nous vous remercions de votre visite et d'avoir pris le temps de partager votre expérience. Nous sommes heureux de lire que vous avez apprécié votre séjour parmi nous.
Pour information concernant notre localisation, le Tsuba Hotel est à 7 minutes à pied de l’Arc de Triomphe et à 11 minutes, selon Google Maps, des Champs-Élysées.
Nous espérons avoir le plaisir de vous accueillir de nouveau prochainement au Tsuba.
Bien à vous,
Paulo
Chief Marketing Officer
No Public Name
Friends
50-59 years
Reviewed: 4 weeks ago (25/10/2024)
Date of experience: 10/2024

Nice , clean and tidy hotel. But drinking water is not refreshing everyday. The breakfast doesn’t worth.

Dear guest,
We are delighted to read that your overall experience was quite satisfactory.
We're sorry to hear that you were disappointed with the breakfast.
We are also sorry that you did not appreciate our free of charge minibar either. Actually, we offer one bottle of still water, one of sparkling water, one juice/soft drink, one snack (cereal bar), Tea and coffee and we refresh everyday for free on demand.
Even though we take good notes of your remarks, this is not definitely the type of review that we like to see, and I assure you that I will be looking into each point that you have made anyway.
Hopefully, on your next visit, we can earn a 100% satisfaction rating from you.
Kind regards,
Paulo
Chief Marketing Officer
No Public Name
Alone
50-59 years
Reviewed: 4 weeks ago (21/10/2024)
Date of experience: 10/2024

kind and helpful enough staff and good location

Dear guest,
Thank you for your feedback.
Indeed, we work in partnership with a company specializing in pest control.
We are sorry for the inconvenience caused during your stay. We could have changed your room.
By the way, thank you for all those comments. We hope to have the chance to welcome you again and to improve your experience with us.
Best regards,
Paulo
Chief Marketing Officer
No Public Name
Business
50-59 years
Reviewed: 7 weeks ago (03/10/2024)
Date of experience: 10/2024

Soggiorno piacevole, in ambiente curato, pulito e tranquillo. Personale molto gentile. Lo consiglio.

Dear guest,
Thank you for your comment :)
It is very heartwarming to read your lovely words.
We are waiting to welcome you again and again!
Best regards from Paris,
Paulo
Chief Marketing Officer
No Public Name
Couple
70-79 years
Reviewed: 2 months ago (15/09/2024)
Date of experience: 09/2024

Very nice. Modern and attractive

Dear guest,
Thank you for your comment :)
It is very heartwarming to read your lovely words.
We look forward to welcoming you again!
Best regards from Paris,
Paulo
Chief Marketing Officer
No Public Name
Couple
70-79 years
Reviewed: 2 months ago (12/09/2024)
Date of experience: 09/2024

Very relaxing and the staff were very helpful
One thing I would mention is that your drinks in your bar way too expensive
We.had drink on the first night EU 30 plus
We didn’t go back and every night it was empty
This area could be really popular if you some thought into creating a place that attracted people

Dear guest,
It is very heartwarming to read your lovely words.
We look forward to welcoming you again!
Best regards from Paris,
Paulo
Chief Marketing Officer
No Public Name
Couple
60-69 years
Reviewed: 3 months ago (26/08/2024)
Date of experience: 08/2024

Mooi hotel. Met alle luxe. Vriendelijk personeel. En perfect ontbijt.
Ligt perfect om Parijs te ontdekken.

Dear Van Roy,
Thank you so much for visiting us and for your kind words regarding our team. It means a lot to us!
Hopefully we will get 100% from you next time ;)
Paris is already waiting for you!
Best regards,
Paulo
Chief Marketing Officer
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