Le Tsuba Hotel hotel logohotel logo
Public Reviews Score
92%

"Very satisfied"

Based on 5,089 reviews across 13 portals
:
No Public Name
Couple
60-69 years
Reviewed: 3 weeks ago (26/08/2024)
Date of experience: 08/2024

Mooi hotel. Met alle luxe. Vriendelijk personeel. En perfect ontbijt.
Ligt perfect om Parijs te ontdekken.

By Aitor M.
Couple
40-49 years
Reviewed: 3 weeks ago (21/08/2024)
Date of experience: 08/2024

Lugar tranquilo y bien conectado por parada del metro.

By Sanna
Couple
40-49 years
Reviewed: 4 weeks ago (19/08/2024)
Date of experience: 08/2024

Hyvä hotelli kaiken kaikkiaan. Hyvä sijainti. Puhdas huone. Todella hyvä ilmastointi. Ystävällinen henkilökunta. Aamiainen ok.

Dear Sanna,
Thank you so much for visiting us and for your kind words.
Hopefully we will get 100% from you next time ;)
See you soon!
Best regards,
Paulo
Chief Marketing Officer
By Christian
Family
40-49 years
Reviewed: 4 weeks ago (16/08/2024)
Date of experience: 08/2024

Ein sehr schönes Hotel in guter Lage unweit des Arc de Triomphe. Das Angebot im Fitnessraum war etwas dürftig. Das Laufband stoppte beim Auftreten immer kurz. In anderen Hotels besteht der Zugang ohne Anmeldung mit der normalen Zimmerkarte. Das war im Le Tsuba etwas umständlich, weil man sich anmelden musste.

Dear Christian,
I’m glad you enjoyed your overall stay with us.
However, we regret to hear that you were somewhat disappointed with our fitness area. Regarding the spa experience, after several years of testing, we found that most guests prefer private relaxation time in our tranquil spa. Offering a private space provides a sense of exclusivity, even though it is a complimentary service, and encourages guests from all cultures, religions, and backgrounds to enjoy it.
Thank you for your understanding. We appreciate you choosing to stay with us and hope to have the pleasure of welcoming you back in the future.
Sincerely,
Paulo
Chief Marketing Officer
By X
Business
30-39 years
Reviewed: 5 weeks ago (07/08/2024)
Date of experience: 08/2024

酒店押金没有退给我 一共1980欧元 希望能尽快退给我

Dear guest,
Thank you for awarding us a perfect 100% score!
Regarding the deposit, everything has been processed. The refund may take some time as it depends on the bank and the country.
We look forward to welcoming you again with pleasure!
Best regards,
Paulo
Chief Marketing Officer
No Public Name
Business
50-59 years
Reviewed: 2 months ago (25/07/2024)
Date of experience: 07/2024

清潔で新しい。スタッフはやや経験が足りないようでしたが、親切で感じは良かったです。

Dear guest,
It is a great pleasure to know that you appreciated your experience with us.
Thank you for your compliments regarding the friendliness of our team.
We look forward to welcoming you back soon!
Best regards from Paris,
Paulo
Chief Marketing Officer
No Public Name
Business
Reviewed: 2 months ago (24/07/2024)
Date of experience: 07/2024

Clean, nice hotel with a cosy environment

Dear Meric Pekkaya,
We are so grateful for your 5-star review.
We hope you will be back soon :)
Best regards,
Paulo
Chief Marketing Officer
By PM
Family
40-49 years
Reviewed: 2 months ago (13/07/2024)
Date of experience: 07/2024

It was a lovely experience. Friendly welcoming staff everywhere. Clean and elegant rooms and space. The hotel is just a few minutes walk to Champs Elysees Avenue and a metro stations.

Dear guest,
What a lovely review!
Hopefully we will get 100% from you next time ;)
It would be a big pleasure for us to see you soon at our hotel.
Best regards,
Paulo
Chief Marketing Officer
No Public Name
Business
60-69 years
Reviewed: 3 months ago (28/06/2024)
Date of experience: 06/2024

总体很好，尤其是前台的服务人员，每个人都很nice和热情。
缺点：1毛巾有洗不掉的污渍。2如果为肥皂配皂盒，我觉得更好。3酒店打扫之后，偶尔吹风机会放在毛巾上，我不喜欢这样。

其他都很好。

Dear Zhou,
The entire team thanks you for choosing the Tsuba for your Parisian stay!
We are very pleased to read that you enjoyed your stay :)
Thank you also for bringing the towel stains to our attention; we will do everything we can to resolve this quickly.
Best regards,
Paulo
Chief Marketing Officer
By Ирина
Family
50-59 years
Reviewed: 3 months ago (18/06/2024)
Date of experience: 06/2024

Остались приятные впечатления

Dear guest,
Thank you so much for visiting us.
Hopefully we will get 100% from you next time ;)
Best regards,
Paulo
Chief Marketing Officer
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