Le Tsuba Hotel logotipo del hotelhotel logo
Public Reviews Score
92%

"Excelente"

Basado en 4.385 valoraciones en 15 portales
:
Sin nombre público
Negocios
40-49 años
Opinión enviada: hace 1 semana (22/09/2023)
Fecha de la experiencia: 09/2023

Excellent séjour dans ce très bel établissement atypique, charmant, accueillant. Un havre de paix . Bonne continuation. Merci

Chère Mme Jeannin,
Quel plaisir de lire votre commentaire !
Nous sommes ravis d'apprendre que le cadre de notre établissement vous a plu.
En espérant vous recevoir souvent dans le futur.
Cordialement,
Paulo
Chief Marketing Officer
Sin nombre público
Amigos
50-59 años
Opinión enviada: hace 1 semana (21/09/2023)
Fecha de la experiencia: 09/2023

It was a great experience but I was charged twice.

Dear Calderon,
Thank you for your high score! It means a lot to us :)
I am glad to know that you enjoyed your experience with us.
Regarding the payment, you might have received a message in your account concerning the deposit upon your arrival, and then at the end of your stay, we charged the total amount from this deposit. The difference is automatically refunded.
Please, do not hesitate to contact us for any other information you may need.
We hope to see you soon!
Warm regards,
Paulo
Chief Marketing Officer
Por Pierre
Negocios
30-39 años
Opinión enviada: hace 1 semana (21/09/2023)
Fecha de la experiencia: 09/2023

Très bonne expérience
Personnel très agréable et à disposition

Cher Pierre,
Merci pour votre feedback :)
C'est avec joie que nous lisons vos compliments concernant l'accueil du personnel.
Nous espérons pouvoir vous compter parmi nos clients les plus fidèles.
Sincèrement,
Paulo
Chief Marketing Officer
Por Roquette
Negocios
40-49 años
Opinión enviada: hace 1 semana (21/09/2023)
Fecha de la experiencia: 09/2023

Je m'appelle monsieur Roquette, pas monsieur Roguette, j'attends toujours ma facture qui devait etre envoyée par mail ce matin, j'attends toujours que vous me repondiez sur le chat, et enfin hier soir, la terrasse etait très bruyante, impossible de dormir. Vraiment pas terrible, je ne pense pas revenir.

Sin nombre público
Pareja
70-79 años
Opinión enviada: hace 2 semanas (18/09/2023)
Fecha de la experiencia: 09/2023

This a wonderful hotel, very convenient to transportation to visit Paris

Dear guest,
What a lovely review!
Thank you for choosing to stay with us.
My team and I look forward to welcoming you back again next time.
Warm regards from Paris,
Paulo
Chief Marketing Officer
Por Charlotte McNamara
Familia
20-29 años
Opinión enviada: hace 4 semanas (01/09/2023)
Fecha de la experiencia: 08/2023

This was by far the best hotel I’ve stayed in in Europe. I will recommend this hotel to everyone who is staying in Paris, the location is perfect, the staff were incredible, everything was perfect. Thank you for a great stay in paris :)

Dear Charlotte McNamara,
We truly appreciate you sharing such positive feedback.
We could not be happier reading your kind words about our team.
Thank you again for your support; this is our greatest source of satisfaction!
We hope to have the pleasure of welcoming you again!
Best regards,
Paulo
Chief Marketing Officer
Por Pedro Perlette
Pareja
60-69 años
Opinión enviada: hace 4 semanas (31/08/2023)
Fecha de la experiencia: 08/2023

Everything very good !

Dear Pedro,
Thank you for this short comment, which for us speaks volumes!
It was a pleasure to welcome you and we are very grateful for the trust you placed in us during your stay.
See you soon,
Yours sincerely
Noubia
Officer Junior
Sin nombre público
Familia
40-49 años
Opinión enviada: hace 5 semanas (28/08/2023)
Fecha de la experiencia: 08/2023

Very polite and helpful staff.

Dear guest,
What a pleasure to read your comment!
We are glad that you appreciate the friendliness of our team.
Thank you for choosing to stay with us.
My team and I look forward to welcoming you back again next time.
Warm regards from Paris,
Paulo
Chief Marketing Officer
Sin nombre público
Familia
40-49 años
Opinión enviada: hace 5 semanas (25/08/2023)
Fecha de la experiencia: 08/2023

مريحة واغلب العاملين متعاونين، اتمنى ان تضيفوا البطاطا المقليه الى قائمة خدمة الغرف، وشكرا لانكم اسعدتونا بالاقامة
،، ملاحظة ؛ متى يتم تحويل مبلغ التامين الى الحساب

Dear Guest,
Thank you for providing us with this kind review.
As many other four-star hotels, we do not have a restaurant. Instead, we offer room service with a selection of ready-cooked dishes, including homemade items as our chicken club sandwich and Caesar Salad. However, we appreciate your suggestion to add French fries to our menu. We will think about it ;)
Regarding your deposit, the refund typically takes 2 days, but it may vary depending on your bank. If it takes longer, please be patient, and it should be processed soon.
If you require any further information, please do not hesitate to contact us.
We appreciate your choice to stay with us and hope to have the opportunity to welcome you back in the future.
Sincerely,
Paulo
Chief Marketing Officer
Sin nombre público
Amigos
50-59 años
Opinión enviada: hace 6 semanas (21/08/2023)
Fecha de la experiencia: 08/2023

Très bonne impression,je reviendrai c'est sûr pour mon prochain séjour

Bonjour,
Nous vous remercions pour votre avis et votre appréciation.
Nous sommes ravis que vous ayez eu une excellente impression générale de l'hôtel.
Nous attendons avec impatience votre appel pour votre prochain séjour.
Cordialement,
Paulo
Chief Marketing Officer
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