Le Tsuba Hotel hotel logohotel logo
Public Reviews Score
91%

"Very satisfied"

Based on 4,243 reviews across 13 portals
:
No Public Name
Family
50-59 years
Reviewed: 2 years ago (28/06/2023)
Date of experience: 06/2023

A wonderful stay! It made our trip to Paris even better than we imagined!!

Dear Stacy,
What an impressive comment :)
We are more than happy to read that we made your trip to Paris even better than you imagined! You definitely made our day!
We look forward to welcoming you back soon and we hope that our hotel will become your Parisian home away from home.
Best regards from our entire team,
Paulo
Chief Marketing Officer
No Public Name
Family
70-79 years
Reviewed: 2 years ago (25/06/2023)
Date of experience: 06/2023

Excellent. Lovely hotel. Very stylish.

Dear guest,
Thank you so much for this review and for your visit!
It is very heartwarming to read your lovely words.
We look forward to seeing you on your next trip to Paris :)
Best regards,
Paulo
Chief Marketing Officer
No Public Name
Business
30-39 years
Reviewed: 2 years ago (22/06/2023)
Date of experience: 06/2023

Una piacevole sorpresa

Dear guest,
What a pleasure to learn you left with this positive feeling!
Thank you so much for this great feedback and for your support, this is our greatest satisfaction!
We hope we will welcome you again soon!
A dopo :)
Paulo
Chief Marketing Officer
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (12/06/2023)
Date of experience: 06/2023

Très bien seul bémol les voisins ont vu sur la chambre

Cher client,
Nous vous remercions sincèrement de votre confiance et pour votre excellente note.
Concernant le vis-à-vis, nous comprendrons que cela peut être perçu comme une contrainte par certaines personnes.
Cependant, il est important de noter que le vis-à-vis à Paris est un reflet de l'urbanisme et de l'architecture propres à la ville. Il fait partie du paysage parisien et de son héritage culturel.
A très bientôt, nous l'espérons !
Bien à vous,
Paulo
Chief Marketing Officer
No Public Name
Family
50-59 years
Reviewed: 2 years ago (30/05/2023)
Date of experience: 05/2023

Very nice hotel in a convenient location to attractions and metro

Dear guest,
What a special review!
Your comment rewards the efforts made for the development of our establishment :)
We are so pleased to read your compliments concerning our location.
If you come back to Paris, you already have a home to call yours!
Sincerely,
Paulo
Chief Marketing Officer
No Public Name
Business
50-59 years
Reviewed: 2 years ago (28/05/2023)
Date of experience: 05/2023

Buena pero puede mejorar

Estimado cliente,
¡Gracias por tu respuesta! Valoramos sinceramente su opinión y apreciamos su franqueza.
Nos complace saber que, en general, tuvo una buena experiencia con nosotros.
La satisfacción de nuestros clientes es nuestra máxima prioridad, y nos tomamos en serio sus comentarios.
Agradeceríamos si pudiera proporcionarnos más información sobre los aspectos que considera que podríamos mejorar.
Esperamos tener la oportunidad de recibirlo nuevamente en nuestro hotel.
Atentamente,
Paulo
Chief Marketing Officer
No Public Name
Alone
50-59 years
Reviewed: 2 years ago (24/05/2023)
Date of experience: 05/2023

Bra fräscht hotell med bra frukost.

Dear Envall,
We really appreciate you sharing your feedback.
What a pleasure to learn that you enjoyed our breakfast :)
Next time if your stay goes well as you mentioned, feel free to evaluate us better. It would help us to increase our score :)
Thank you anyway.
Waiting to welcome you again soon.
Best regards,
Paulo
Chief Marketing Officer
No Public Name
Business
60-69 years
Reviewed: 2 years ago (21/05/2023)
Date of experience: 05/2023

Je viens régulièrement et les chambres sont inégales. Celle-ci était un peu moins bien que d'habitude

Bonjour,
Tout d'abord, je tiens à vous dire que c'est un plaisir de compter parmi nos clients les plus fidèles.
Nous vous remercions également d'avoir pris le temps de nous écrire ce commentaire détaillé.
Nous sommes sincèrement désolés de lire votre déception quant à la chambre qui vous a été attribuée cette fois-ci.
Nous comprenons que nos chambres présentent une certaine diversité et ne sont pas toutes homogènes. Cependant, elles offrent un choix incroyable aux clients.
N'hésitez pas à nous informer à l'avance de vos préférences concernant la chambre, afin que nous puissions faire de notre mieux pour vous l'attribuer.
Nous espérons avoir le plaisir de vous accueillir à nouveau.
Bien à vous,
Paulo
Chief Marketing Officer
No Public Name
Couple
20-29 years
Reviewed: 2 years ago (19/05/2023)
Date of experience: 05/2023

Front desk was wonderful and was very nice with the accommodations! Service in rooms was very frequent and early. Breakfast was ok, but it felt like it wasn't worth the extra cost.

Dear Ben,
Thank you very much for your feedback and compliments regarding our team and accommodations :)
We are very sorry if the breakfast did not meet your expectations.
Next time, please feel free to communicate your preferences, and we will do our best to improve our buffet and offer a greater variety.
We look forward to seeing you on your next trip to Paris!
Best regards,
Paulo
Chief Marketing Officer
No Public Name
Family
30-39 years
Reviewed: 2 years ago (11/05/2023)
Date of experience: 05/2023

Amei a experiencia no Hotel. A staff extremamente educada, paciente e atenciosa. Os quartos estavam limpos e organizados. Tudo impecável!!

Estimada Ligia Riera,
É com muito prazer que leio seu comentário super positivo :)
Obrigado por cada elogio. Do staff à limpeza. Nos enche de orgulho!
Espero que você tenha aproveitado também a facilidade de termos membros da equipe que falam português.
Esperamos revê-la em breve,
Paulo
Chief Marketing Officer
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