Le Tsuba Hotel hotel logohotel logo
Public Reviews Score
91%

"Very satisfied"

Based on 4,245 reviews across 13 portals
:
No Public Name
Couple
30-39 years
Reviewed: 2 years ago (27/02/2023)
Date of experience: 02/2023

Gutes Hotel, recht zentral gelegen. Alles in allem Ok.

Dear Manuel,

Thank you for taking the time to give us feedback. We are very honored to read that you chose to propose during your stay at Tsuba, we hope it went as well as you expected. Furthermore, we are delighted that you enjoyed the hotel and its location. However, from the rating we can deduce that there are some things that you did not like, could you please give us a feedback and tell us what you missed to be totally satisfied with the hotel? The feedback from our customers allows us to improve daily and it is very important for us.

We wish you an excellent day,
Sincerely,

Noubia
Officer Junior
No Public Name
Business
50-59 years
Reviewed: 2 years ago (27/02/2023)
Date of experience: 02/2023

Sehr zentral gelegenes Hotel, schöne und gemütliche Zimmer.

Dear Matthias,

We thank you for your confidence. We are very happy that you like the location and the comfort of the hotel. However, could you give us some feedback on what you missed to be 100% satisfied? It is very important for us to have positive and constructive feedback :). It allows us to improve constantly.

We wish you a great day,
Sincerely,

Noubia
Officer Junior
No Public Name
Couple
30-39 years
Reviewed: 2 years ago (26/02/2023)
Date of experience: 02/2023

Je vais le recommander à mes proche très très propre

Cher M. Ngatse,

Nous vous remercions pour votre commentaire, nous sommes très heureux que votre séjour vous ait plu et que vous souhaitiez le recommander à vos proches. Afin d'améliorer notre qualité de service, pourriez-vous nous communiquer ce qu'il vous a manqué pour être satisfait à 100% ?

Excellente journée à vous,
Sincèrement,

Noubia
Officer Junior
No Public Name
Couple
20-29 years
Reviewed: 2 years ago (21/02/2023)
Date of experience: 02/2023

Goed, alleen wat klein

Hello Mr. Backer,

Thank you for your feedback. We are sorry that you found your room too narrow, it is often the case with Parisian hotels. Indeed, you had the first category of room, for the next time do not hesitate to book the category above for more comfort.

Excellent weekend to you,
Sincerely,

Noubia
Officer Junior
No Public Name
Couple
40-49 years
Reviewed: 2 years ago (17/02/2023)
Date of experience: 02/2023

Another great stay at Le Tsuba. Clean and comfortable.

Dear Mr. Watson,

It is a pleasure to read your review and to count you now as a loyal guest! We are delighted that you continue to enjoy the cleanliness and comfort of the hotel. As you know, it is a pleasure for us to welcome you during your escapades in Paris.

Have a great weekend,
Sincerely,

Noubia
Officer Junior
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (17/02/2023)
Date of experience: 02/2023

Une bulle de Zenitude dans un séjour sportif dans la vie parisienne&son stress environnemental .
Une décoration sobre, un personnel avenant et souriant.
Les plus : le Hammam, le buffet du petit déjeuner, le calme de la chambre ...

Chère Catherine,

Mille mercis pour ce commentaire. Cela nous fait très plaisir de lire que le Tsuba représente pour vous une échappatoire au rythme intensif de Paris. Nous nous réjouissons de lire que vous avez apprécié la décoration, le petit déjeuner, la gentillesse du personnel et surtout que vous ayez pu profiter de l'espace bien-être !

Nous espérons vous revoir très vite au Tsuba,
À bientôt,
Sincèrement,

Noubia
Officer Junior
No Public Name
Family
50-59 years
Reviewed: 2 years ago (15/02/2023)
Date of experience: 01/2023

We had an extremely pleasant experience. The front desk staff was very accommodating and friendly. The only complaint is the bathroom showers make everything in the bathroom wet. We loved the location and would stay here again!

Dear Mr. Darugar,

Thank you for your feedback. We are pleased to read that you enjoyed your experience at the hotel and that the staff took care of you.
We are sorry that the shower made your entire bathroom wet, we have taken your feedback into account and we will try to find a solution quickly. Please know that you are welcome and that the hotel will be very honored to become your new home in Paris.

See you soon,
Sincerely,

Noubia
Officer Junior
No Public Name
Family
30-39 years
Reviewed: 2 years ago (14/02/2023)
Date of experience: 02/2023

Thank you for being so kind and welcoming at check-in.

Dear Jihyun Choi,
Thank you for reviewing your stay. It makes us happy to know that you liked our team :)
We are looking forward to see you again, maybe during your next trip to Paris!
With all our very best regards,
Paulo
Chief Marketing Officer
No Public Name
Business
40-49 years
Reviewed: 2 years ago (14/02/2023)
Date of experience: 02/2023

Muito boa. Pena não ter tudo tempo para usufruir do Spa.

Estimada cliente,
Fico feliz que tenha aproveitado sua estadia em Paris.
Esperamos recebê-la novamente aqui conosco para que consiga usufruir do nosso espaço Spa também.
Até breve,
Paulo
Chief Marketing Officer
No Public Name
Friends
20-29 years
Reviewed: 2 years ago (02/02/2023)
Date of experience: 02/2023

Reception staff is very welcoming and helpful

Dear guest,
Thank you so much for this great review!
We are glad to read you had a lovely stay in Paris with us.
Also thanks for the compliments concerning our team. It means a lot to us :)
We hope to welcome you again soon !
Best regards,
Paulo
Chief Marketing Officer
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